Lesson 1 Flashcards
A branch of psychology that applies the principles of psychology to the
workplace.
Industrial Organizational Psychology
2 areas of I/O Psychology.
Industrial approach
Organizational approach
Area of IO about determining competencies; concerned with organizational efficiency.
Industrial approach
Area IO about creating structure and culture that will provide positive and safe working conditions.
Organizational approach
Main goal of I/O Psychology.
To have a happy and productive workforce
3 applications of I/O Psychology.
Principles of Learning
Social Psychology
Motivation and Emotion
Training modules and incentive plans.
Principles of learning
Understanding and dealing with employee conflict; forming work groups.
Social Psychology
Enhance employee motivation and satisfaction.
Motivation and Emotion
3 differences Between I/O Psychology and Business Programs.
Examines factors that affect the people in the organization
Uses research and testing techniques
Relies on the scientist-practitioner model
Minimum requirement to be an I-O Psychologist.
Master’s Degree
First to apply the concept of psychology to advertising; Wrote “The Theory of Advertising”
Walter Dill Scott (1903)
Pioneer of the use of psychological tests to measure applicants’ skills; Wrote “Psychology and Industrial Efficiency”.
Hugo Munsterberg (1910)
Psychology in WW1.
Assessment of army recruits for military service
Tests: Army Alpha | Army Beta | Personal Data Sheet
An intelligence test developed during World War I and used by the army for soldiers who can read.
Army Alpha
An intelligence test developed during World War I and used by the army for soldiers who cannot read.
Army Beta
Psychology in WW2.
Engineering Psychology
Psychologists provided information about human abilities and limitations for operating
weapons
When employees change their behavior due solely to the fact that they are
receiving attention or are being observed.
Hawthorne effect
A series of studies, conducted at the Western Electric plant in Hawthorne,
Illinois, that have come to represent any change in behavior when people
react to a change in the environment.
Hawthorne studies
Bigger picture of the whole human resource.
HRM
One of the units of HRM.
HRD
Identifies the problem.
TNA
7 Organizational activities of HRM.
Interview
Payroll
Process of employing
People training
Compensating
Developing policies & relating to them
Developing strategies
Implement solution; plan and facilitate change; analyze the structure of an org.
Organization Development
Develop measures of performance; reduce harmful measures of performance;vmeasures utility.
Performance measurement
Stress reduction; increase job satisfaction; changing characteristic of work to increase meaning.
Quality of work life
Was somehow able to adjust to the environment they’re in.
Mainstream/Mainstreaming
4 HRM Office facets (government setting)
Recruitment, selection, and placement
Performance Management
Learning and development
Rewards and recognition
HRD Office facets (private setting)
Talent acquisition and retention development
Compensation and benefits
Associate affairs development
HR information system department
Payroll
