Lesson 1 Flashcards

1
Q

A branch of psychology that applies the principles of psychology to the
workplace.

A

Industrial Organizational Psychology

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2
Q

2 areas of I/O Psychology.

A

Industrial approach
Organizational approach

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3
Q

Area of IO about determining competencies; concerned with organizational efficiency.

A

Industrial approach

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4
Q

Area IO about creating structure and culture that will provide positive and safe working conditions.

A

Organizational approach

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5
Q

Main goal of I/O Psychology.

A

To have a happy and productive workforce

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6
Q

3 applications of I/O Psychology.

A

Principles of Learning
Social Psychology
Motivation and Emotion

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7
Q

Training modules and incentive plans.

A

Principles of learning

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8
Q

Understanding and dealing with employee conflict; forming work groups.

A

Social Psychology

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9
Q

Enhance employee motivation and satisfaction.

A

Motivation and Emotion

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10
Q

3 differences Between I/O Psychology and Business Programs.

A

Examines factors that affect the people in the organization
Uses research and testing techniques
Relies on the scientist-practitioner model

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11
Q

Minimum requirement to be an I-O Psychologist.

A

Master’s Degree

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12
Q

First to apply the concept of psychology to advertising; Wrote “The Theory of Advertising”

A

Walter Dill Scott (1903)

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13
Q

Pioneer of the use of psychological tests to measure applicants’ skills; Wrote “Psychology and Industrial Efficiency”.

A

Hugo Munsterberg (1910)

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14
Q

Psychology in WW1.

A

Assessment of army recruits for military service
Tests: Army Alpha | Army Beta | Personal Data Sheet

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15
Q

An intelligence test developed during World War I and used by the army for soldiers who can read.

A

Army Alpha

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16
Q

An intelligence test developed during World War I and used by the army for soldiers who cannot read.

A

Army Beta

17
Q

Psychology in WW2.

A

Engineering Psychology
Psychologists provided information about human abilities and limitations for operating
weapons

18
Q

When employees change their behavior due solely to the fact that they are
receiving attention or are being observed.

A

Hawthorne effect

19
Q

A series of studies, conducted at the Western Electric plant in Hawthorne,
Illinois, that have come to represent any change in behavior when people
react to a change in the environment.

A

Hawthorne studies

20
Q

Bigger picture of the whole human resource.

A

HRM

21
Q

One of the units of HRM.

A

HRD

22
Q

Identifies the problem.

A

TNA

23
Q

7 Organizational activities of HRM.

A

Interview
Payroll
Process of employing
People training
Compensating
Developing policies & relating to them
Developing strategies

24
Q

Implement solution; plan and facilitate change; analyze the structure of an org.

A

Organization Development

25
Q

Develop measures of performance; reduce harmful measures of performance;vmeasures utility.

A

Performance measurement

26
Q

Stress reduction; increase job satisfaction; changing characteristic of work to increase meaning.

A

Quality of work life

27
Q

Was somehow able to adjust to the environment they’re in.

A

Mainstream/Mainstreaming

28
Q

4 HRM Office facets (government setting)

A

Recruitment, selection, and placement
Performance Management
Learning and development
Rewards and recognition

29
Q

HRD Office facets (private setting)

A

Talent acquisition and retention development
Compensation and benefits
Associate affairs development
HR information system department
Payroll

30
Q
A