Les 3

Question 1

effect size

Answer 1

a standardized measure of the magnitude of

effect, independent of sample size

Question 2

Steps of Organizational Behavior Modification

Answer 2

1. Identify
2. Measure
3. Analyze
4. Intervene
5. Evaluate

Question 3

In order to be motivating, feedback has to be

Answer 3

• operationalized as an external intervention
• conveyed in a positive manner
• specific
• immediate

Question 4

Goal-setting mechanisms

Answer 4

• attention to actions
• energy (more effort)
• persistance (prolonged effort)
• use of relevant strategies

Question 5

Goal-setting moderators

Answer 5

• Goal Commitment: Self efficacy and Goal importance
• Feedback
• Task Complexity (especially proximal and learning goals)

Question 6

Mentoring

Answer 6

A relationship between a new, younger employee and an older, more experienced employee with two functions: career focussed support and psychosocial support.

Question 7

Coaching

Answer 7

a result-oriented, systematic process in which the coach facilitates the enhancement of life experience and goal-attainment in the personal and/or professional lives of normal, non-clinical clients

Question 8

principles of cognitive-behavioral therapy (coaching)

Answer 8

1. data collection
2. feedback phase
3. periodic coaching sessions
4. Evaluation

Question 9

pygmalion effect

Answer 9

The greater expectations placed upon a person, the better they will perform

Question 10

galatea effect

Answer 10

The individual’s opinion about his ability and his/her self-expectations about his/her performance largely determine his performance.

Question 11

principles for training

Answer 11

• prior knowledge
• individual differences
• concentration is short
• learning takes time, effort and motivation
• spread practice in time
• multimedia works
• a lot of moderators

Question 12

ProMes

Answer 12

ProMes is a system developed by psychologists that combines principles of goal-setting, feedback, and participation to enhance productivity.

Question 13

Goal setting theory

Answer 13

Jobs are becoming less and less the sum of clearly defined tasks. Giving employees specific and difficult goals will help them perform better.

Question 14

How to apply goal setting

Answer 14

• give employees clear, attainable challenges
• stimulate goal commitment
• stimulate self-efficacy
• give employees the means for goal attainment

Question 15

ProMes in 7 steps

Answer 15

1. Forming the design team
2. Identifying the objectives
3. Identifying the indicators
4. Defining contingencies
5. Designing the feedback system
6. Giving and responding to feedback
7. Monitoring the project over time