Legal Writing 2

Question 1

Writing Business Emails

Answer 1

-

Question 1

Correct form of address

Answer 1

Dear

Regards

Etc..

Question 2

Form

Answer 2

Bulleted lists and short paragraphs

Question 3

10 Rules for Email Etiquette

Answer 3

Clear, professional subject line

Proofread

Write email before entering email address

Double check recipient

Ensure cc of relevant

Don’t always ‘reply to all’

Reply

Include signature block

Appropriate level of formality

Keep emails brief and to the point

Question 4

Client care letters

Answer 4

Obligation to provide information at point of engagement

Should be user-friendly not just compliant

Checklist

Explain what is going to happen?

Include cost?

Explain when things are going to happen?

Explain what client needs to do?

Clear purpose?

Concise?

Plain English?

Prioritise information?

Personalise information?

Easy to read?

Highlight key information?

Needs of vulnerable clients?

Question 5

Written communication skills

Answer 5

-

Question 6

Spelling, punctuation and grammar

Answer 6

Not lose mark if do not affect legal accuracy (still be vigilant).

Question 7

Vocabulary

Answer 7

Avoid jargon

Question 8

Use the active voice

Answer 8

-

Question 9

Legal writing

Answer 9

-

Question 10

Remember

Answer 10

Will have to produce a letter or an email.

Question 11

Letter

Answer 11

Recipient
Name
Address

Dear _____

Main heading
Intro

Sub

Sub

SUb

ub

Sub

Closing

Yours sincerely

Question 12

Extra requirements

Answer 12

Dated

Reference (file)

Salutation

Next steps before close.

Close - Do not hesitate etc…

Question 13

Emails

Answer 13

From:
To:
CC:
BC:
Date:
Subject:

Dear ___-

Sub-heading

Sub-heading

Yours sincerely

Name
Firm
Firm address
Number
Website

Question 14

Language and form

Answer 14

Think about the recipient.