Interviewing 3 Flashcards

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1
Q

Negotiation

A

-

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2
Q

Assessed as part of;

A

Legal writing

Case and matter analysis

Client interview

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3
Q

Negotiation by correspondence

A
  • Orderly and reasoned
  • Time to think

-Time lag, makes it difficult to bargain

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4
Q

Telephone

A

-Speed

-No body language

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5
Q

Face-to-face

A

-Body language

-More fluid

-Logistical downsides

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6
Q

Ethics

A

-Still bear in mind

Not take advantage, act with integrity etc..

Strengths of own case and highlight weakness of others (but do not misrepresent).

Must not exceed clients instructions.

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7
Q

Common ground

A

Both parties have some common ground (resolve outside of court, reach agreement etc.)

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8
Q

Identify clients underlying interests

A
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9
Q

Anticipate other sides interests.

A
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10
Q

Formulating options / proposals

A

Arrive at solution acceptable to both parties

Best alternative to a negotiated agreement (BATNA)
Aim - to gauge where to pitch an offer and provide yardstick against which to assess the value of any offer made by the other side in negotiation.

Example - pressing ahead with litigation while attempting to negotiate

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11
Q

Opening bids

A

Look at most favourable and least favourable options

Opening bid should be highest justifiable outcome.
(Taking into account facts).

Aiming high allows coming down to counters (makes you look reasonable).

Clients resistance point - least favourable if all counters have been made by opponent.
(Still be flexible e.g. new information come to light)

Resistance point - achieve less than the BATNA.
Or clients lowest ( speak to client if unrealistic).

Multi-reasons - go less on one but more on others (many issues at once).

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12
Q

Settlement zones

A

Spectrum from best justifiable settlement to worse.
Other side done the same.

Settlement lies where overlaps.

Must try to gauge where it lies.

REMEMBER - duty to mitigate loss.

Sometimes something must change for their to be a settlement zone

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13
Q

Variables and unorthodox approaches

A

Variables allow for some give and take.

Unorthodox - other settlements, free service instead of payment etc.

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14
Q

Presenting the case

A

Look at whether urgent (lower settlement opening bid)

What points are non-negotiable
What concessions prepared to make

Don’t wait to see who makes first move.

Opening statements set tone and stop misrepresentation claims

Set out position, explain reasoning and identify areas of dispute.

Use collaborative tone

Say reasoning and then bid, to force other side to pay attention.

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15
Q

Other side opening statement

A

Read into their underlying interests.

Assertive in advancing case and tenacious in seeking replies to their questions

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16
Q

Finding a compromise

A

Present case persuasively

Challenge and probe other sides case

Both cooperation and assertiveness

17
Q

Compromise and bargaining

A

Based on objective merits of respective parties positions

Take a step back and evaluate

18
Q

Closing

A

Confirm what has been agreed

Prepare immediate agreed written summary

Ensuring details clarified

Preparing list of actions

Or close if agreement unlikely
(does not mean closing the door for good).