Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

ENGL228 > Lectures > Flashcards

Lectures Flashcards

1
Q

What is professional writing

A

Writing forms common in professional and workplace environments

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Examples of professional writing

A
  1. Memos
  2. Emails
  3. Letters
  4. Proposals and submissions
  5. Writing for digital media
  6. Reports and press releases
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Professionalism

A
  1. That you belong to a discourse community
  2. That you know what is expected
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Blank page syndrome

A

“I’ll just sit here, until I think of how to start”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

For a writing task to be effective, it must need

A
  1. Purpose - e.g Instruct
  2. Audience - Know the audience, needs and expectations
  3. Genre: conventions
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The 7 C’s

A
  1. Clear
  2. Coherent
  3. Concise
  4. Concrete
  5. Correct
  6. Complete
  7. Courteous
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Clear refers to

A

Plan ahead! Know your purpose and convey your ideas in a unified manner

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Coherent refers to

A

Organize your thoughts in a logical, structured progression

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Concise refers to

A

Budget your words wisely; ensure your writing contains only whats necessary

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Concrete refers to

A

Use specific and precise language, use measurable descriptors and avoid vague language

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Correct refers to

A

Adhere to proper grammer, punctuation, and document structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Complete refers to

A

Give all the important information and answer all the relevant questions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Courteous refers to

A

Format so that the document is easy to read. Use appropriate and tactful language

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Types of research

A

Primary research,
Secondary research

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Primary research involves

A

Surveys and interviews

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Secondary research involves

A
  1. Peer - reviewed journal articles
  2. Theses and dissertations
  3. Newspapers
  4. Websites: Government, city, regional, district council, university documents (reports, statistics, policies, plans, maps), govt.nz / ac.nz
  5. Websites: New Zealand organisations, org.nz
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

A signal phrase is

A

A phrase that leads into a quote or paraphrase

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Signal phrases require

A
  1. Speaker/authors name and title of the piece
  2. Indication as to why they are considered reliable
  3. Power verb
  4. Context of the quote/paraphrase
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Signal phrase example

A

The book …. by …. argues that ….

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Signal phrases are useful for

A

Paraphrasing + summarising

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Chicago citation style

A

Author last name, Author first name,
Year,
Title of article,
Publisher,
Date of publication,
URL link

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What is a memo

A
  1. A brief document commonly used in professional communication settings to convey information quickly
  2. An internal document
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Memo writing style

A

Clear, direct, concise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Memo tone

A

Professional, polite (unless negative message)

25
Q

Common uses for memos

A

Memos involve some form of notification
1. Confirm oral communication
2. Inform of stage in project
3. Carry a formal request, reminder, or suggestions
4. Used to inform employees of changes in workforce, upcoming events, changes in workflow
5. Used to accompany + introduce documents

26
Q

Tone is

A

Attitude of a writer toward a subject or audience as displayed by word choice, writing style

27
Q

How is appropriate tone determined by

A
  1. Audience + purpose + type of document
  2. The receiver
28
Q

Advantages of posting letters rather than using email

A
  1. Official status
  2. Tangibility
  3. Slowness
29
Q

Disadvantages of posting letters rather than using email

A
  1. Time cost
  2. Financial cost
  3. Slow delivery
30
Q

Essentials to a letter or email

A
  1. Senders address
  2. Date
  3. Recipient’s name and address
  4. Salutation
  5. Subject line
  6. Body of letter
31
Q

Optionals to a letter or email

A
  1. Attention line
  2. Security heading
  3. Document initials
  4. Enclosure details
  5. Copy details
32
Q

How to express good news in direct communication

A
  1. Positive language
  2. Give good news right away
  3. Explanantion of facts or details
  4. Close positively
33
Q

How to express bad news in indirect communication

A
  1. Be courteous / empathetic
  2. Opening: Context of message
  3. Explanation or details
  4. Bad news or negative message - concise / tactful
  5. Explain good news if any
  6. Goodwill closing
34
Q

5 main sections for writing a report

A
  1. Introduction
  2. Discussion
  3. Conclusions
  4. Recommendations
  5. References
35
Q

Persuasion is deemed successful when converted

A

33% of the audience

36
Q

What is a report

A

A written documnet that is used to explain and analyse a situation

37
Q

Analytical report

A
  1. A written document used to explain and analyse a situation
  2. Presents factual information, and it must also persuade the reader
38
Q

Who reads a report

A
  1. Typically read in a workplace environment, by those directly affected by its contents
39
Q

The people who read a report may be responsible for carrying out its

A

Recommendations

40
Q

How is a report read

A

Reports are almost never read from start to finish, and will only read parts that are relevant to them (read quickly)

41
Q

Structure of an analytical report

A

Front matter, Body, End matter

42
Q

Report: Front matter components

A
  1. Cover
  2. Press release
  3. Title page
  4. Summary
  5. Table of contents
  6. List of figures/tables (optional)
43
Q

Report: Body components

A
  1. Introduction
  2. Discussions
  3. Conclusions
  4. Recommendations
  5. Methodology (optional)
44
Q

Report: End matter components

A
  1. References
  2. Appendices (optional)
45
Q

Structure of an essay

A
  1. Introduction
  2. Main body
  3. Conclusions
  4. References
46
Q

The front matters purpose

A

To help persuade the reader that the report is credible

47
Q

The cover and title page will contain

A

The authors name, and perhaps their qualification

48
Q

What is contained within the front matter to help persuade the reader that the report is worth reading

A
  1. The cover and title page
  2. Details of the date when the report was commissioned
  3. A press release might be included if the topic is of public interest
49
Q

The body’s purpose

A
  1. Contains the bulk of the information in a report
  2. To present an argument using facts and data
50
Q

What is contained within the body to present the argument

A
  1. The introduction to present the problem (terms of reference included)
  2. The discussion to present the evidence of the problem (such as stats, photos and survey results)
  3. The conclusions to summarise the evidence
  4. The recommendations to suggest what should be done next, and by whom
51
Q

The end matters purpose

A

To provide detailed data that proves the reports credibility

52
Q

What is contained within the end matter to prove the reports credibility

A
  1. References of written material are included
  2. Raw data from surveys
  3. Photographic evidence
  4. Maps
53
Q

Paragraphs need to avoid

A
  1. Containing too much information
  2. Being too abrupt
  3. Lacking unity
54
Q

Paragraph structure

A
  1. Topic sentance
  2. Examples/evidence
  3. Explanation
  4. Synthesis
55
Q

Bullet points

A

Group of three or more related points used to emphasise important ppints (contrast with surrounding text)

56
Q

Two types of bullet point usage

A
  1. Sentance fragments
  2. Full sentances
57
Q

Cumbersome writing

A
  1. Too many nominalisations
  2. Poorly balanced lists
  3. Poorly constructed bullet points
  4. Starting sentances with vague references to “this”
  5. Sentance fragments
  6. Overly long sentances with too many clauses
58
Q

How to use and present research

A
  1. Logos, ethos, pathos
  2. Star
  3. Signal phrases - particularly necessary when drawing on authority
  4. Uses in-text references (bibliography)
  5. Range of sources
  6. APPEAL + CRAAP frameworks
59
Q

Areas of concern for report readers

A
  1. Quality of content - neccesary information / research (handling of)
  2. Structure
  3. Expression: appropriate style, clarity + concision
  4. Visual elements
  5. Accuracy of bibliography

ENGL228 (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions