Lectures 1 & 2: Communication Basics

Question 1

Give an example of a skill that is directly linked to success outcomes in many sectors:

Answer 1

Communication:

Question 2

Why are communication skills more important to employers? And in comparison to what other skills?

Answer 2

Communication is utterly important in the globalized world we live in nowadays and that skill is more important than analytical and even work ethic.

Question 3

Give an use for communication:

Answer 3

Communication is what helps you understand yourself and others; learning and advancing personally and professionally.

Question 4

What is communication?

Answer 4

Communication is the process of understanding and sharing meaning.

Question 5

What are the communication contexts? Give a short overview on each of them:

Answer 5

• Intra: involves one person.
• Inter: Involves two persons. It ranges from personal/intimate to impersonal/formal.
• Group: Involves generally 3 to 8 people. Larger groups create subgroups and it can have an intimacy range.
• Public: One person to a large group and the dynamics differ.
• Mass: Sending messages to a larger group. Not necessary to know members.

Question 6

What is intrinsic bias and why it changes from person to person?

Answer 6

Intrinsic bias is the way one sees the world. It gives to each one of us an unique context which can complicate shared meaning since one has its own filters.

Question 7

What are the communication´s components?

Answer 7

• Source: The one who sends the message.
• Message: the stimulus or meaning produced by the source for the receiver/audience.
• Channel: The way in which the message travels.
• Receiver: The one who receives the message from the source.
• Feedback: Response from the receiver to the source.
• Environment: the where of the exchange.
• Context: Setting, scene and expectations of participants?
• Interference: Anything that blocks or changes the source´s intended meaning of message.