Lecture Slides Exam 1 Flashcards
Communication
process by which 2 or more people share info
Processes of Communication
FormulationTransmissionReceptionComprehension
Feedback
info provided by the receiver to the sendermakes communication active and dynamic
Manner
describes the manner in which info is transmitted and received
Communication needs…
a sender and a receiver
Types of Feedback
LinguisticNon-linguisticParalinguistic
Purpose of Communication
to provide and solicit information
Seven Categories of Communication
InstrumentalRegulatoryInteractionalPersonalHeuristicImaginativeInformative
Instrumental communication
asking for something
Regulatory Communication
giving directions/directing others
Interactional Communication
used to interact/converse in a social way
Personal Communication
used to express state of mind or feelings
Heuristic Communication
find out info or to inquire
Imaginative Communication
tell a story or role play
Informative Communication
gives an organized description
Effective Communication
Occurs when info is successfully shared between a sender and receiverNo breakdown in formulation, transmission, reception, or comprehension
Effective Communicators abide by 4 principles
Quantity - gives the right amount of infoQuality - are accurate and truthfulRelevance - maintain the topicManner - talk at right pace, takes pauses, appropriate loudness and pitch, engage in eye contact
Essential ingredients to human communication
Languagespeechhearing
Language
describes the cognitive process by which we formulate ideas and thoughtsonce formulated we communicate them orally to others through speechsocially sharedcodeconventionalrepresentational tool
Features of Language
UniversalitySpecies SpecificityProductivityRate of Acquisition
Universality
A feature of Language: is complex and every human culture has one or many
Species Specificity
A feature of Language: is a human capacity
Iconic Communication
transparent relation between what is being communicated (animals that are NOT human use this)
Productivity
A feature of Language: the principle feature of combinationsmall # of sounds can make seemingly infinite creations
Rate of Acquisition
A feature of Language: Remarkable3 year olds have vocabulary of thousands of words5 words @ 12mo50 words @ 18mo
Language Domains (3)
ContentFormUse
Transmission
the process of conveying ideas to another person, often by speaking but also by signing, gesturing, or writing
Reception
the process of receiving information from another person
Formulation
the process of pulling together one’s thoughts or ideas before sharing them with another
Comprehension
the process of making sense of the information
Non-Linguistic Feedback
includes eye contact, facial expressions, posture, proximity (supplements linguistic feedback)
Paralinguistic feedback
use of pitchloudnesspausing
Content
Language Domain:the meaning of languageconveyed through our vocabulary
Form
Language Domain:how words, sentences, and sounds are ORGANIZED and arranged to convey content
Use
Language Domain:how language is used functionally to meet personal and social needs
5 Language Domains
semantics (content) -wordssyntax (form) - grammarmorphology (form) - intrawordphonology (form) - soundspragmatics (use) - appropriate
semantics
rules of language governing the internal organization of sentences
Morphology
rules of language governing the internal organization of words
Phonology
rules governing the sounds we use to make syllables or words
Pragmatics
rules governing how language is used for social purposesuse language for different purposes (communication function)organize language for discourse (conversation)knowing what to say and when to say it (social conventions)–word choice, turn taking, posture, gestures, eye contact, proximity, pitch, loudness, pausing
Speech
neuromuscular process that allows humans to express language as a vocal product
Systems involved in speech
respiration- trachea and lungsphonation- epiglottis, larynxarticulation- nasal cavity, hard palate, maxilla, lips, mandible
Oral Articulators
TongueTeethJaw
4 Essential Building Blocks of Normal Speech
Breath StreamVoiceArticulationFluency
Breath Stream
Speech begins on exhalation, must be consistent and even
Voice
strong and even voice needed…quality can affect speechBreathy, hoarse, broken, nasal, too loud, too soft etc..can be distracting
Articulation
requires precision
Fluency
produced effortlessly and smoothlyno hesitationsfew interjectionsfew circumlocutions (talking around a topic)