Lecture 7- Knowledge and Innovation Flashcards
What are three perspectives reflecting three different ways of thinking about work?
- Structural perspective
- Process perspective
- Practice perspective
Name 3 concrete processes of leadership
- Co-location
- Shadowing
- Peer assist
- After Action Review
What is ‘degree centrality’ in social network analysis?
Number of direct connections a node has
What is ‘betweeness centrality’ in social network analysis?
Ability of a node to broker networks that would not otherwise be connected
What is ‘closeness centrality’ in social network analysis?
Having the closest connections to all others in the network
What is ‘overall network structure’ in social network analysis?
Reciprocity, density, degree of centralization
What are knowledge brokers?
- Especially important for innovation
- Have network centrality
- Trusted and legitimate
Pragmatic is matched to what?
Transforming
Semantic is matched to what?
Translating
Syntactic is matched to what?
Transferring
What is the value of performing a SNA for HR in an organisation?
- It can help identify knowledge brokers as well as resisters
- Shows a snapshot of communication patterns within an organisation
- Identify distinct groups and cliques within an organisation
What is the role of the connector?
- Create alignment within teams
- Reduce overload
What is the role of the experts?
Provide ideas, information and direction
What is the role of the broker?
Encourage communication
What is the role of the energiers?
Optimistic and possibilities. Spread enthusiasm
