Lecture 7 Flashcards

1
Q

What are the 3 forms of storage?

A

Dry
Fridge
Freezer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is dry storage used for?

A

Non perishable food and paper supplies

Cleaning solutions and equipment must be stored separately

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the best practices for dry storage?

A
Food rotation (label with dates)
Temo
Humidity control
Avoid sun
Storage off floor
Prevent pests
Similar foods stored together
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is refrigerated storage?

A

Keeping perishables in

-fruits and veggies stored in separate fridge from meat and dairy because of higher moisture content

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are best practices for fridge storage?

A
Temp between 0-4 degrees
Thermometer on the outside of unit and inside
-temps should be checked 2x daily
-Cleaned weekly
-Ensure regular maintenance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What are the best practices for freezer storage?

A
Temp of -18 or below
Thermometer inside and out
Temps shed 2x daily
Clean at least weekly
Regular maintenance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How long can fresh beef be stored in the freezer and fridge?

A

Freezer: 10-12 months
Fridge: 2-4 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

How long should fatty fish be stored in the freezer and fridge?

A

Freezer: 2-3 months
Fridge: 3-4 days

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the 2 kinds of inventory control methods?

A

First in first out
-good first added to the inventory are the first ones used

Last in. last out
-=Goods last added to inventory are the first ones used

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the 2 kinds of inventory systems?

A

Perpetual inventory

  • RUnning balance of each item maintained
  • Use minimum and max stock levels to identify when to order

Physical inventory

  • actual counts taken periodically
  • completed in pairs with 1 person from outside the receiving area
  • after inventory completed, the number are totalled and values of each item is calculated to deeming the value of the inventory
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What other things can perpetual and physical inventories be of?

A

Cutlery
Glassware
Chiina

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Why do foodservice operations work closely with their vendors?

A

To reduce inventory costs
Delivered as close to production as possible to:
-mitigate risk of theft,
-mitigate deterioration

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the inventory turnover ratio?

A

Sales to inventory or food costs to inventory value

Target-turnover 2-4 times per months for on site food service operations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What kinds of equipment can you have?

A

Fixed/built in
Mobile
Portable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is the equipment for special needs facilities?

A
Reheating chilled foods
Meal assembly
Temp holding for short periods
Distribution
Serving
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is meal assembly?

A

The piecing together of prepared menu items to complete and entire menu

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What facilities use meal assembly?

A

Restaurants
Hospitals
Schools
Airlines

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is meant by decentralized meal assembly?

A

Food items are processed or produced at one location and transported to other actions for assemble closer to the consumer

  • each location has equipment to maintain hot and cold temps
  • some cooking equipment may be onsite
  • trucks specifically for food transport
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What are the advantages of decentralized assembly?

A

Facilitate food preferences to a greater extent

May better facilitate last minute changes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is centralized meal assembly?

A

Food prepared and meals assembled on trays for transport to patient units. Transport could be via carts or trucks when service Is located at different geographic sites

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What are the advantages of centralized meal assembly?

A

Eliminate double handling of food
Supervision of food asasembly takes place in one location
Facilities standard portion sizes and uniformity of presentation
Reduces waste

22
Q

Why would you use a cook/chill cook serve assembly?

A

Institutions serve large numbers of people at specific times using tramlines or pods

23
Q

What is a centralized tramline?

A

Individual food trays are assembled in a centralized area and placed onto carts for distribution across the hospital
-Steam tables, t5ray carts and other equipment is mobile, the tray line is not usually mobile

24
Q

In centralized tramline, what are the 2 anchors of the line?

A

The starter and the loader

25
Q

What is a pod tray assembly process?

A

Smaller units in T or U shaped

  • racks angled down to allow gravity to ensure items are in easy reach
  • racks and tables are replenished from the back therefore the line should stop due to items being refilled
  • non motorized
26
Q

How many people should staff a pod tray assembly?

A

2-3 people

-one for plating hot items and the other 2 to assemble

27
Q

What are the advantages of

A

Fewer staff increases accountability and less time to assemble trays
-can save on labour costs

28
Q

What are the 3 different kinds of tray converyers?

A

Roller
Skate wheel
Automated conveyor

29
Q

What is a pellet base?

A

Heat retention option using induction heat

-used to heat standard china plate

30
Q

What is distribution?

A

The transportation of prepared food from the production area to the place of service

31
Q

What are the 3 minds of distribution methods?

A

Centralized service delivery

De-centralized service delivery system

Combination

32
Q

What us a centralized service delivery?

A

Means assembles on trays in a central location then transported to the units (hospital)

Entree, desserts etc are prepped and packaged in a central location delivered to outlets (schools)

33
Q

What is de-centralized service delivery system?

A

Food transported to each location and assembled

Food is transported to galleys or work kitchens where reheating portioning and meal assemble occurs (hospitals)
-may or may not have ware washing facilities

34
Q

What is combination distribution?

A

Item is prepared off site and baked in the store

-fast food

35
Q

Can carts be transported without insulation?

A

They can as long as the trays are insulated

36
Q

What are the advantages of having only the tray insulated vs the whole cart?

A

Lower initial cost than thermo carts

Simple maintenance

Required immediate transport and service

Best for conventional food service

37
Q

What is a split tray?

A

One side is hot and the other is cold

38
Q

What are the pros for a split tray?

A

Good for cook/chill assembly
Good temp retention
No assembly of tray components
Space near point of service to maintain temp then reheat

39
Q

What are the cons to a split tray?

A
Risk of placing trays in wrong side
Limited space on tray
Facilitates late trays
Cart is heavy and bulky
Cart is hard to sanitize 
Initial high cost
Some items fo not retherm well
40
Q

What are examples of foodservice facilities?

A
Banquets
Coffee shops
Home delivery
Restaurants
hospitals
Schools
Grocery store
Food trucks
41
Q

What are the different types of service style?

A
Wait service/Table service
Counter service
Self service
Tray service
Take out
Delivery
42
Q

What are the 4 main kinds of wait service?

A

American: Food plated in kitchen and brought to customer (bread butter on table)

French: Food prepped at table or kitchen and served all at once in an impressive display

Russian: Courses are brought to the table sequentially

Family Style/English: Food in bowls and platters and passed around thee table from dinner to dinner

43
Q

What is a white tablecloth restaurant?

A

Serving small groups over a time period individual entrees are assembled in a central production point and served directly to the customer

44
Q

What are characteristics of English service?

A

Less formal
Less costly than many other styles
Facilitates discussion
Promotes healthy interactions in a therapeutic setting

45
Q

What do you need to consider when choosing a distribution system?

A

Time between completion of production and service

Time and/or distance increases the options for distribution increase

Temp control for hot and cold products is essential for food quality and safety

46
Q

What are are the 2 kinds of heat/cold retention options?

A

Insulated components

Insulated meal trays

47
Q

What are pros/cons of insulated components?

A

Pro

  • no special cart needed
  • components will not burn
  • conventional, assembly and cook chill

Con

  • some components are easily pilfered
  • holding its is 30 mins
48
Q

What are the prod and cons to insulated meal trays?

A
Pro
-entire tray insulated
-dishwasher safe
-maintains hot and cold zones without external heat or refrigerant
-simple
-use china or disposable
holding time 45mins
-hot foods have steamed appearance due to poor ventilation

Con

  • hard to sanitize because deep compartments
  • rigid presentation
49
Q

Why do hotels offer room service?

A

Trend related to research about patient satisfaction, which is essential to food service quality

50
Q

What is customer satisfaction a determinant of?

A

Quality of food

Quality of service