Lecture 3 Flashcards
What is IT Infrastructure?
Investment in hardware, software, and services shared across the entire firm or business units.
What are Data Management Services?
Services that store, manage, and analyze corporate data.
What are Application Software Services?
Enterprise-wide capabilities like ERP and CRM.
What is Physical Facilities Management?
Management of physical installations for IT services.
What are IT Management Services?
Services that plan and coordinate IT infrastructure and services.
What are IT Standards Services?
Policies for technology usage and implementation.
What are IT Education Services?
Training for employees on system use.
What is IT Research and Development?
Research on future IT projects for differentiation.
What is ENIAC?
The first electronic computer developed in the 1940s.
What are Mainframe Computers?
Large computers using vacuum tubes in the 1950s.
What are Transistors?
Components that replaced vacuum tubes, reducing computer size.
What is the IBM 1900?
A mainframe computer from the late 1960s.
What are Mini Computers?
Midrange computers like IBM System 36.
What are Personal Computers (PC)?
Introduced in 1981, they revolutionized workplace computing.
What is Client/Server Computing?
Networked clients connect to powerful server computers.
What is the Networking Era?
Began in the 1980s to connect individual computers.
What is the World Wide Web?
Enabled integration of disparate networks in the 1990s.
What is Cloud Computing?
Storing data on remote servers accessed via the internet.
What is Moore’s Law?
Computing power doubles every 18 months.
What is Nanotechnology?
Uses atoms to create smaller computer devices.
What is the Law of Mass Digital Storage?
Digital information doubles every year.
What is Metcalf’s Law?
Network value increases with more users.
What are Technology Standards?
Specifications for product compatibility in networks.
What is an Operating System?
Software managing computer hardware and applications.
What is Virtualization?
Running multiple operating systems on one machine.
What is Grid Computing?
Links computers to create a virtual supercomputer.
What is Utility Computing?
Pay-per-use model for computing resources.
What is Enterprise Application Software?
SAP and Oracle are leading providers.
What is Middleware Software?
Links existing application systems for integration.
What is a Web Hosting Service?
Provides space for maintaining websites on servers.
What are Legacy Systems?
Older systems still used to avoid replacement costs.
What is Scalability?
Ability to expand without performance degradation.
What is Mobile Device Management (MDM)?
Secures and manages mobile devices in organizations.
What is Total Cost of Ownership (TCO)?
Analyzes direct and indirect technology costs.
What is the Competitive Forces Model?
Analyzes market demand and IT strategy alignment.
What is Business Strategy Assessment?
Evaluate services against customer and supplier needs.
What is IT Strategy Assessment?
Align IT plans with business goals.
What is Technology Curve Assessment?
Evaluate firm’s position in technology adoption.
What is Competitor Services Assessment?
Compare technology services with competitors.
What is IT Infrastructure Benchmarking?
Compare IT expenditures against competitors.
