Lecture 3 Flashcards

1
Q

Strategic planning

A

the process of developing and maintaining a strategic fit between organizational goals and capabilities and its changing marketing opportunities.

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2
Q

Strategic Planning: What do you do?

A
  • Define mission statement
  • Set goals and objectives
  • Design business portfolio
  • Develop marketing strategy
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3
Q

Mission statement. Mission and vision.

A

A statement of the organization’s purpose.

Mission: what the company wants to achieve now.
Vision: what the company wants to achieve in the future.

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4
Q

Criteria of a good mission statement?

A
  • Market oriented
  • Motivating
  • Emphasize company’s strength
  • Do not define in terms of sales and profits
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5
Q

Setting goals and objectives.

A
  • To support the broad mission statement
  • Specific, quantifiable & time frame
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6
Q

Designing the business portfolio.

A

Collection of businesses and products that make up the company.

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7
Q

Product/Market expansion grid

A
  • Market penetration
    [Existing product & market]
  • Market development
    [New markets & existing products]
  • Product development
    [New products & existing market]
  • Diversification
    [New products & markets]
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8
Q

Market penetration

A

Increase sales of existing products to existing markets without changing the products

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9
Q

Market development

A

Identify and develop new markets for existing products

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10
Q

Product development

A

offer modified or new products to existing markets

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11
Q

Diversification

A

Start up or acquire businesses outside the company’s existing products and markets

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12
Q

Develop marketing strategy? Marketing mix

A

set of tactical marketing tools that the company blends to produce the response it wants in the target market.

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13
Q

Competitor analysis

A

Process of evaluating competitors’ products and their marketing strategies. -> company can formulate a strategy to gain an advantage.

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14
Q

SWOT analysis

A
  • Strengths
    [internal]
  • Weakness
    [internal]
  • Opportunities
    [external]
  • Threats
    [external]
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