Lecture 3 Flashcards

1
Q

HR technology

A

Any technology that is used to attract, hire, retain and maintain talent, support workforce administration, and optimize workforce management

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2
Q

What is The Impact of Technology on the Role of HR

A
  1. Decreased Transactional Activities
  2. Increased Client and Customer Focus
  3. increased delivery of strategic services
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3
Q

strategy

A

A course of action the company can pursue to achieve its strategic aim

the company’s plan for how it will balance its internal strengths and weaknesses with external opportunities and threats to maintain a competitive advantage

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4
Q

Human Resources information system (HRIS)

A

Integrated systems used to
gather, store, and analyze
information regarding an
organizations human
resources

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5
Q

data warehouse

A

A specialized type of database that is optimized for reporting
and analysis and is the raw
material for managers
decision support.

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6
Q

Components of HRIS
Subsystems

A

HR Administration
Recruitment and Applicant Tracking
Time and attendance
Training and Development
Pension Administration
Employment Equity Information
Labour Relations
Payroll Interface

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7
Q

HR audit

A

An analysis by which an
organization measures
where it currently stands
and determines what it has
to accomplish to improve
its HR functions.

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8
Q

Hiring freeze

A

Employer decides to stop
hiring employees for all non-essential
position.

It allows an employer to consolidate current
employees and potentially restructure
departments

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9
Q

Attrition

A

Gradual reduction in the workforce in a company due to (stress,
relocation, family, pay etc.).

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10
Q

Layoff

A

The temporary suspension or permanent termination of employment of
an employee or (more commonly) a group of employees for business reasons,
such as when certain positions are no longer necessary or when a business slow-down.

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11
Q

human resources planning
(HRP)

A

Forecasting
future human resources
requirements to ensure that
the organization will have the
required number of employees with the necessary skills to
meet its strategic objectives.

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12
Q

When labour demand exceeds labour supply (A labour shortage) companies react by:

A
  • Scheduling overtime hours
  • Hiring temporary workers
  • Subcontracting
    -External recruitment
  • Internal promotions and transfers
  • Performance management, training and retraining, and career development play a critical role
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13
Q

When labour supply exceeds labour demand (A labour surplus) companies react by:

A
  • Hiring Freeze: reassigning current workers to job openings
  • Attrition: Standard employee resignation retirement or death
  • Incentives to leave the organization: buyouts or early retirement packages
  • Job sharing
  • Reducing positions to part-time
    -Work sharing and reduced workweek
  • Finding employees alternative jobs within the organization
  • Employee layoffs
    -Termination of employment
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14
Q

When labour demand equals labour supply companies react by

A

Filling vacancies internally through transfers or promotions, or externally by hiring new employees.

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15
Q

Tools used to aid forecasting the Supply of Internal Candidate include:

A

Skills Inventories and Management Inventories
Replacement Charts
Replacement Summaries

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16
Q

Skills inventories

A

Manual or computerized records summarizing employees’ education, experience, interests, skills, and so on, which are used to identify internal candidates eligible for transfer
and/or promotion.

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17
Q

Management Inventories

A

Records summarizing the qualifications, interests, and skills
of management employees, along with the number and
types of employees supervised, duties of such employees,
total budget managed, previous managerial duties and
responsibilities, and managerial training received.

18
Q

Replacement Charts

A
  • visual representations of who will replace whom in the
    event of a job opening.
  • likely internal candidates are listed, along with their age,
    present performance rating, and promotability status.
19
Q

Replacement Summaries

A

lists of likely replacements for each position and their relative strengths and weaknesses, as well as information about current position, performance, promotability, age,
and experience

20
Q

Succession Planning

A

Process of ensuring suitable supply of successors for current and future senior or leadership jobs so that careers of individuals can be effectively planned and managed.

Forecasting the availability of inside candidates is particularly important in succession planning

21
Q

Centralized organizational structure

A

With centralized leadership, there is a transparent chain of command, and each role has well defined responsibilities

22
Q

Decentralized Organizational structure

A

Teams have more autonomy to make decisions and there may be cross-collaboration between groups. This structure can help companies remain agile and adapt to changing needs

23
Q

Centralized Vs. Decentralized

A

Centralized:
- A few upper management members have decision making powers
- Authority is given to those who are at the top of the chain of command
-More standardization
-More control
-Less expensive
-Limited creativity

Decentralized:
-Middle and low level managers have decision making power
- Authority is given to those who are closer to stakeholders
- Organizations are self-sufficient
- Faster decision making
- More creativity

24
Q

A hierarchical organization structure is

A

The pyramid-shaped organization chart many people are used to seeing. There is one role at the top of the pyramid and the chain of command moves down, with each level decreasing in
responsibilities and authority.

25
a circular or Holacracy organization structure
A circular organization chart that looks like concentric circles with company leadership in the center circle. Instead of information flowing down to the next “level,” information flows out to the next ring of management
26
A vertical organizational chart has a
clear chain of command with a small group of leaders at the top—or in the center, in the case of a circular structure—and each subsequent tier has less authority and responsibility. Functional, product-based, market-based and geographical organizational structures are vertical structures.
27
*With a flat organization structure:
A person may report to more than one person and there may be cross department responsibilities and decision-making authority. The matrix organizational structure is an example of a flat structure
28
Example of a Flat structure shift
An auto insurance company may change its claims adjustment process to speed up reimbursement to customers. Rather than using 25 employees who take 14 days to process a claim, the company may create a claims adjustment team that works closely with the customer to take care of all the paperwork within three days. Johnson & Johnson, a manufacturer of health care products, is organized into more than 250 operating companies that are located in 60 countries. Each operating company behaves like a minibusiness that is responsible for generating profits for the overall company, and employees within each unit feel as if they are working for a small company. The flat organization structure has fostered an entrepreneurial culture that has enabled Johnson & Johnson to innovate
29
Bureaucratic Structure
Centralized decision making (top-down approach to management and leadership). Rigid boundaries separate the functional units from one another. * Employees are hired to do one job and specialize in that job.
30
A bureaucratic organization is based on:
A functional division of labor. Thus, production employees are grouped in one division, marketing employees in another, engineering employees in a third etc. * At a bureaucratic auto parts company, for instance, automotive engineers would develop plans for a new part and then deliver its specifications to the production workers.
31
Joint ventures
Let the companies share talented employees, intellectual property (such as a manufacturing process), marketing distribution channels (such as a direct sales force), or financial resources.
32
common reasons for joint Ventures
Enter foreign Markets Combined Expertise Leveraging Combined Resources Lower Costs
33
Job analysis
The procedure through which you determine the duties of the company’s positions and the characteristics of the people to hire for them.
34
A task
is a basic element of work that is a logical and necessary step in performing a job duty.
35
A duty
consists of one or more tasks that constitute a significant activity performed in a job.
36
A responsibility
Is one or several duties that identify and describe the major purpose or reason for the job’s existence.
37
Job Design
The process of systematically organizing work into tasks that are required to perform a specific job. This is done while bearing in mind organizational and individual worker requirements, as well as considerations of health, safety, and ergonomics
38
Ergonomics:
Ergonomics refers to designing and shaping a job in such a way to match job requirements with worker’s physical abilities to perform a job effectively.
39
Job Enlargement (horizontal loading):
Increasing the number of tasks that an employee has to perform.
40
* Job Rotation
Systematically moving employees from one job to another.
41
Relieving Boredom and Increasing Engagement can be done by
Job enlargement or Job rotations
42
Job Enrichment:
Making an employees job more rewarding. o More autonomy, responsibility and decision-making process. o Increasing level of difficulty and responsibility. o More authority and control over outcomes. o Providing feedback on job performance. o Performing whole job rather than a part (doing a background check not just checking educational credentials).