lecture #3 Flashcards

1
Q

what is ethics

A

Accepted principles of right or wrong governing he conduct of people and organizations

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2
Q

Determinations of ethical behaviour (YOC)

A

You:
ignorance or personal ethics
Organization:

organization culture: unrealistic performance goals, decision making process, leadership

Country:
host country laws, host country culture and business practices

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3
Q

Questionable behaviour examples

A

Canadian mining firms environmental disasters abroad

Example. Canadian mining operations with questionable environmental practices

Example. Boycott nestle
Example. Placer dome in the philippines

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4
Q

Three levels of social responsibility (SSP)

A
  1. societal responsibilities
  2. stakeholder responsibilities
  3. profit responsibility
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5
Q

what is societal responsibilities

A

ecological responsibilities, general public
public interest group

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6
Q

what is stakeholder responsibilities

A

customers, employees, suppliers or distributors

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7
Q

what is profit responsibility

A

owners and stakeholders (increase in earnings per share or dividends)

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8
Q

Reaction to Renewed Social Responsibility

A

Established ethics department
Undertaken a social audit

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9
Q

Social audit

A

systemic evaluation of the companies position and progress on social issues

Stakeholders have actively encouraged companies to become proactive on social issues

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10
Q

what are EXTERNAL stakeholders

A

Customer
Suppliers
Government
Unions
Local communities
General public
- Unifor

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11
Q

what are INTERNAL stakeholders

A

Stockholders
Employees
Managers
Board members

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12
Q

what is the Stakeholder impact analysis

A
  1. Identify stakeholders
  2. Identify their interest and concerts
  3. Identify resulting claims stakeholders are likely to make
  4. Identify most important stakeholders
  5. Identify the resulting strategic challenges
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13
Q

Establishing ethical standards and values
example

A
  • Value statement: serve as a cornerstone for culture-builing
  • A code of ethics serves as a corner store for developing
  • Approaches to establishing ethical standard

**Word of mouth indoctrination
**Written documents

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