Lecture 2 Flashcards

1
Q

What is the value chain?

A

It’s about understanding a firms competitive edge

Porters framework distinguishes between primary and support activities

Value chain analysis operates by separating the firms functions at board and finer levels

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2
Q

What is competitive advantage?

A

Firms ability to outperform rivals on the primary performance goal

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3
Q

What are cost drivers?

A

Improve the value to the ultimate consumer

Reduce costs

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4
Q

What are drivers of uniqueness?

A

Making them fit the needs of the customer better

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5
Q

What is supply chain integration?

A

The alignment and interlinking of business processes

Embodies various communication channels and linkages within a supply network

Enables collaboration but is possible without it

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6
Q

What is collaboration?

A

Relationship between supply chain partners developed over a period of time

Relies on the provision of mutual benefit, mb is difficult to achieve and trust becomes an issue

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7
Q

What is functional organisation?

A

All working along side each other

No change in the way they work

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8
Q

What is matrix organisation?

A

Efficient and flexible structure

Good market adaptation

Can respond fast to customer demand, less less time

Not good for stagnant environment (should use functional)

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9
Q

What is product/process oriented organisation?

A

People involved in each product specifically associated with each activity

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10
Q

What’s internal integration?

A

Mode 1

To incorporate communication and info systems to optimise their effectiveness and efficiency

Access to an integrated communication and info system spanning multiple activities and functions, to increase effectiveness

Trying to get parts to work better together

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11
Q

What is external integration?

A

Each company works together to achieve the same goal

Electronic Data Interchange (EDI) is a key enabler

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12
Q

What is the prisoners dilemma?

A

Do you trust your partner to make the same decision as you ?

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13
Q

What’s the journey from open market negotiations to collaboration?

A

Open market negotiations (price based discussions)
Cooperation (fewer suppliers, LT contracts)
Coordination (EDI exchange, linkages)
Collaboration (SC integration, Technology sharing)

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14
Q

What are the 2 dimensions of collaboration applied to transport management?

A

Vertical collaborative transport management (suppliers and customers)

Horizontal collaborative transport management (other orgs and competitors)

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15
Q

What is CPFR?

A

Collaborative planning, forecasting and replenishment

Combines intelligence of multiple trading partners in the planning and fulfilment of customer demands

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