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X Business Process Management 3 > Lecture 2 > Flashcards

Lecture 2 Flashcards

1
Q

What are the activities of planning and control (4)

A
  • Scheduling
  • Loading
  • Sequencing
  • Monitoring and control
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2
Q

What is scheduling about

A

When to do things

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3
Q

What is loading about

A

How much to do

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4
Q

What is sequencing about

A

In what order to do things

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5
Q

What is monitoring and control about

A

Are activities going to plan

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6
Q

What does Sales and Operations Planning (S&OP) mean

A

= a multidiscipline process where all critical functions will agree on an action plan to fulfill the strategic goal(s) of the company

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7
Q

Which functions fall under S&OP (7)

A
  • Sales & marketing
  • Production or operations
  • Supply chain management
  • Planning
  • Finance
  • Human Resource
  • Top Management
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8
Q

Lead Time (definition)

A

A span of time required to perform a process

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9
Q

Cummulative Lead Time (definition)

A

Longest planned length of time to accomplish the activity in question

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10
Q

Delivery Lead Time (definition)

A

The time from the receipt of a customer order to the delivery of the product (service)

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11
Q

What do you plan? (2)

A

Material (Inventory/stock) and Capacity (the means of production)

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12
Q

Who makes the sales forecast?

A

Account Managers

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13
Q

Who makes the order forecast?

A

Operations Manager`

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14
Q

What does the Master Schedule exist out of

A

Supply Schedule and Order Schedule

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15
Q

Who makes the investment & hiring decisions?

A

Upper Management

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16
Q

What do you plan on annual basis?

A

Strategic Business plan

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17
Q

What do you plan on quarterly/monthly basis?

A

Marketing plan, production plan

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18
Q

What do you plan on weekly basis?

A

Detailed sales plan, master production schedule

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19
Q

What does S&OP mean?

A

Sales and Operations Planning

20
Q

What does S&OP include

A
  • establishes overall production, workforce and inventory levels (tactical capacity planning)
21
Q

What is does MRP mean?

A

Material Requirements Planning

22
Q

What does MRP include

A

calculates the timing and quantities of material orders needed to support the master schedule

23
Q

What does PAC mean?

A

Production Activity Control

24
Q

What does PAC include

A

Ensures that in-house manufacturing takes place according to plan; also helps manufacturing managers identify potential problems and take correlative actions.

25
Q

What does Vendor order management include

A

Ensures that materials orderded from supply chain partners are received when needed; also helps purchasing managers identify potential problems and take correlative actions.

26
Q

What does the master schedule include (4)

A
  • makes specific overall resource levels established by S&OP
  • states exactly when and in what quantities specific products will be made
  • Links production with specific customer orders, allowed the firm to tell the customer exactly when an order will be filled
  • Informs the operations manager what inventory or resources are still available to meet new demand
27
Q

What are the major supply chain drivers (5)

A
  • production
  • inventory
  • location
  • transportation
  • information
28
Q

What does the supply chain driver production include?

A

What, how and when to produce

29
Q

What does the supply chain driver inventory include?

A

How much to make and how much to store

30
Q

What does the supply chain driver location include

A

where best to do what activity

31
Q

What does the supply chain driver transportation include

A

how and when to move product

32
Q

What does the supply chain driver information include

A

the basis for making the decisions within the supply chain

33
Q

What does disturbance within a supply chain mean

A

the interruption of a settled and peaceful condition

34
Q

What does the Master Schedule Record include? (5)

A
  • forecasted demand
  • booked orders
  • projected inventory levels
  • production quantities
  • units still available to meet customer needs
35
Q

What is the Forecasted Demand?

A

A company’s estimate of the demand any period

36
Q

What are booked orders?

A

confirmed demand for products

37
Q

What does MPS mean?

A

Master Production Schedule

38
Q

What is the MPS

A

= the amount of product that will be finished and available for sale at the beginning of each week

( the MPS drives more detailed planning activities like the MRP )

39
Q

What does Planning Horizon mean?

A

= the amount of time the master schedule record or MRP record extends into the future
(the longer the production and supplier lead times, the longer the planning horizon must be)

40
Q

What is the Bill of Materials?

A

= a centralized source of information used to manufacture a product, it is a list of all items needed to create a product

41
Q

What is the Inventory Storage Structure

A

= a plan of where everything is placed within the warehouse

42
Q

TRUE or FALSE

when demand uncertainty is high the risks to the service level of under-provision of capacity is low

A

FALSE

43
Q

What is the push system?

A

= the material is moved onto the next stage of the production process as soons as it has been processed

44
Q

What is the pull system?

A

= the material is moved to the next stage of the production process when the next stage wants it

45
Q

What is the bullwhip effect?

A

a phenomenon where demand changes at the end of a supply chain which leads to the entire supply chain fluctuating. With an extreme change in demand all of a sudden the entire supply chain is distorted, the supply chain often will think of this as the new demand but will often end up with a large amount of deadstock.

X Business Process Management 3 (7 decks)

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