Lecture 14

Question 1

What is technology fallacy?

Answer 1

Technology fallacy is a term used technology creates changes. It focus on the knowing-doing gap, the gaps that might exists in adaption and the digital maturity of the company.

Question 2

Can you explain the different gaps; Adoption, adaption and assimilation? (Kane et al)

Answer 2

Adoption gap = technology changes faster than individuals can adopt it

Adaption gap = individuals adapt more quickly to change than organizations can

Assimilation gap = organizations adjust more quickly than legal and societal institutions can

Question 3

What is absorptive capacity?

Answer 3

“An organization’s ability to identify, assimilate and transform using external knowledge, research, and practice”

Question 4

If you want to increase absorptive capacity, what elements should you look at?

Answer 4

1. Relation specific assets
2. Knowledge sharing routines
3. Complementary resources and capacity
4. Effective governance

Question 5

What is digitally maturing?

Answer 5

The ability to respond to the environment in an appropriate manner. The process of current change and adaptation as maturing.

Question 6

What is an Accountability framework?

Answer 6

A framework that define roles, responsibilities and processes for building and using the digital platform. Ensures autonomy and alignment.

Question 7

How do you develop an accountability framework?

Answer 7

1. Distinguish responsibility for internal processes for new digital offerings
2. Implement gradually
3. Create coaching roles
4. Rethink governance