LECTURE 1 - part 1 Flashcards
Operations Management (definition)
the planning, scheduling and control of the activities that transform inputs into finished goods
Inputs (3) (afbeelding)
- Materials
- Intangible needs
- Information
Transformation process (2) (afbeelding)
- Manufacturing operations
- Service operations
Outputs (3) (afbeelding)
- Tangible goods
- Fulfilled needs
- Satisfied customers
Supply chain management (definition)
The active management of supply chain activities and relationships in order to maximize customer value and achieve a sustainable competitive advantage
Supply chain (definition)
A network of manufacturers and service providers that work together to create products or services needed by end users. These manufacturers and service providers are linked together through physical flows, information flows, and monetary flows
Upstream
activities or firms positioned earlier in the supply chain
Downstream
activities or firms positioned later in the supply chain
First-tier supplier
a supplier that provides products or services directly to a firm
Second-tier supplier
a supplier that provides products or services to a firm’s first-tier supplier
SCOR model
- meaning
- (5)
Supply Chain Operations Reference
- Planning activities
- Sourcing activities
- Make/production
- Delivery activities
- Return activities
Planning activities
seek to balance demand requirements against resources and communicate these plans to the various participants
Sourcing activities
include identifying, developing and contracting with suppliers and schedulilng the delivery of incoming goods and services
SCOR (definition)
management tool used to address, improve, and communicate supply chain management decisions within a company and with suppliers and customers of a company
Mission statement (definition)
a statement that explains why an organization exists. It describes what is important to the organization, called its core values and identifies the organization’s domain
