Lecture 1 - Introduction to IO Psychology Flashcards
1
Q
Industrial vs. Organizational psychology?
A
- Industrial - Hiring/firing personnel
- Organizational - Managing work culture
2
Q
Who was Walter Dill Scott?
A
- Was one of the first people to apply psychology to advertising in 1903
- Also introduced psychological testing to the military along with Robert Yerkes
3
Q
Who was Hugo Munsterberg?
A
- Considered the Father of IO psychology
- Studied psychology and industrial efficiency in 1913, during the time of terrible factory conditions
- Considered a novelty at the time to hire people with the intention of training them for a specific role
4
Q
Who was Frederick Taylor?
A
- Considered the Father of scientific management
5
Q
Theory X vs. Theory Y
A
- X - very traditional, inherently believes that all workers are lazy, distrustful and don’t want to work
- Y - Workers want to work and are self-motivated, people work best when rewarded
6
Q
How was IO psychology applied during WWII?
A
- Army general classification test
- Pilot selection methods
- Stress studies
- Post-war benefits (applying these methods to the work culture)
7
Q
TRUE OR FALSE: According to research, job satisfaction is strictly caused by the nature of the job tasks itself.
A
- This is FALSE
- Job satisfaction is primarily determined by the personality/attitude of the worker, where there’s a momentary increase in job satisfaction when they get a new job, but this eventually decreases again.
8
Q
What are some of the major issues with exit interviews?
A
- Not very accurate as the former employee doesn’t want to burn any bridges, so they don’t provide any useful or constructive feedback
- Better to perform interviews with current employees and ask for improvements on the company
9
Q
What are maturation effects?
A
- Changes in the individuals over time that would have occurred naturally
- A threat to internal validity
10
Q
What are history effects?
A
- Changes in the environment outside of the study that could produce changes in the variable under study
- A threat to internal validity
11
Q
What are selection effects?
A
- Biased selection of who gets the treatment
- A threat to internal validity
12
Q
What are mortality effects?
A
- Those leaving (fired, leave the position) the study before it ends are systematically different from tose that remain (changes in the dynamic)
- A threat to internal validity
13
Q
What’s the common method variance?
A
- Only using surveys to understand/evaluate your employees
- Not a great idea
14
Q
What’s retrospective bias?
A
- Poor recall on incidents/interactions from our past
15
Q
What are halo errors?
A
- Thinking that someone who shows strength in one area will also show strength in other areas as well
- Same with weaknesses
- Based off of assumptions
