Lecture 1

Question 1

What are the features of ‘technology’?

Answer 1

Operating capability, parameters, costs

Question 2

What are the features of a ‘system’?

Answer 2

A system is a group of elements, connected together in an organised manner to achieve a logical objective or purpose, by working together towards a common objective

Question 3

What strong structures do organisations need?

Answer 3

Physical (factories, equipment etc)

Virtual (management & control systems)

Question 4

What are the 5 Ps of POM?

Answer 4

Product
Plant
Process
Programme 
People

Question 5

What does POM stand for?

Answer 5

Production & Operation Management

Question 6

What is ‘product’?

Answer 6

The interface between marketing and production

Question 7

What is ‘plant’?

Answer 7

Provider of the tools to manufacture the product. It must match all needs

Question 8

What is ‘process’?

Answer 8

The combination of people, skills, equipment to manufacture the product

Question 9

What is ‘programme’?

Answer 9

Aka resource plan.

A system which organises and controls the production operations (generates ‘timetables’/procedures)

Question 10

What is ‘people’?

Answer 10

All other Ps involve people. They link the virtual and physical structures