lecture 1 Flashcards
Definition of an Information System:
It is a set of interrelated components that collect, process, store, and distribute information to support decision-making, coordination, and control
Data vs. Information
Data consists of values related to a schema, while information is data shaped into a meaningful form
Three Dimensions of Information Systems
Technology dimension: Includes computer hardware and software, data management, networking, and IT infrastructure.
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Organizational dimension: Encompasses hierarchy of authority, business functions (sales, HR, finance, manufacturing), unique business processes, culture, and organizational politics.
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Management dimension: Involves managers setting organizational strategy and acting creatively.
Six objectives of Information Systems
Operational excellence, new products/services/business models, customer/supplier intimacy, improved decision making, competitive advantage, and survival
Operational excellence
Improving efficiency and productivity
New products, services, and business models
Enabling new ways to produce, deliver, and sell products or services
Customer and supplier intimacy
Serving customers well and fostering close relationships with suppliers
Improved decision-making
Providing accurate information for better management decisions
Competitive advantage
Delivering better performance, charging less for superior products, and responding in real-time
Survival
Information systems as a necessity for business operations
Complementary Assets
These are assets required to derive value from a primary investment and include organizational, managerial, and social assets
Academic Disciplines Used to Study Information Systems
Technical (computer science, management science) and behavioral (psychology, economics, sociology) approaches
Sociotechnical Perspective:
Optimizing system performance by ensuring technology and organization mutually adjust to each other