Lecture 1 Flashcards

1
Q

What steps does system analysis include?

A
  • System Survey
  • System modeling
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2
Q

What are common challenges in system development?

A
  • Increased comlexity (e.g. SAP ERP)
  • Increased quality standards
  • Outsourced development
  • Portablility (lifetime of software > hardware)
    => 84% of projects not completed as planned
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3
Q

What are common reasons for failure of development projects? How can they be mitigated?

A
  • Legal regulations
  • communitation between users and developers
  • Complex requirements
  • errors in specification often only apparent after implementation
    => system analysis necessary
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4
Q

How do errors accumulate during development?

A

Specification gaps and errors stay and impact other phases of development later

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5
Q

How do troubleshooting costs change in development phases?

A

Increase with further development

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6
Q

Was ist Systemanalyse?

A

Alle relevanten Informationen über ein System sammeln

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7
Q

Warum werden repräsentative Modelle für Systeme entwickelt?

A
  • Verständnis erhöhen
  • Kommunikation über das System erhöhen
  • Systemverhalten und Änderungen untersuchen
  • Basis für folgende Entwicklung
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8
Q

Was ist ein System?

A

Elemente, die über eine Zahl an Relationen verbunden sind.
(Zusätzlich Inputs und Outputs)

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9
Q

Wie kann ein System klassifiziert werden?

A
  • Scope of being: real vs ideal
  • Entwicklungsart: natürlich vs artificial
  • Verbindung zur Umgebung: geschlossen vs offen
  • Parameter-dependency of characteristics: static vs dynamic
    Determinability of characteristics: deterministic vs stochastic
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10
Q

What is a model?

A

A system that was developed via a purposeful abstract reproduction of another system (Krallmann)

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11
Q

How do homomorphic and isomorphic reproductions of systems differ?

A

Homomorphic can skip parts / hide them via abstraction
Isomorphic is a direct representation

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12
Q

What are the phases and context of system analysis?

A

Phases: System survey and system modeling.

Context: Results of preliminary study are used, system model and specification are result of system analysis

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13
Q

What are techniques for information retrieval?

A
  • Person-centered techniques: Interview, questionnaire, observation
  • Document-related techniques: inventory, analysis and evaluation of sources
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14
Q

What is the inventory technique?

A

Document-centric technique. Extraction of low-level documents like:
* Organization plans
* Work instructions and process directives
* Forms, statistics
* System and program documentation

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15
Q

What is the analysis and evaluation of sources techique?

A

Document-centric technique. Extraction from external documents like:
* Reference models
* System requirements from professional publications

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16
Q

What are the areas of study in system assessment?

A
  • Organization: Structure, competencies, responsibilities
  • Users
  • Processes
  • Communication
  • Data: existing and necessary