Lecture 1

Question 1

Definition of IT Governance

Answer 1

Specifying the framework for decision
rights and accountability to encourage desirable behavior in the use
of IT.

Question 2

What are the 5 key IT Decisions?

Answer 2

• IT Principles
• IT Architecture
• IT Infrastructure Strategies
• Business Application Needs
• IT Investment and Prioritization

Question 3

What is meant by IT Principles?

Answer 3

High level statements about how IT is used in business and the business role of IT.
(MAJOR KEY DECISION)

Question 4

What is meant by IT Architecture?

Answer 4

Integrated set of technical choices to satisfy business needs. Focus (among others) is on integration and standardization requirements. Relates to data, technology and applications

Question 5

What is meant by IT infrastructure strategies?

Answer 5

Strategies for the base foundation of shared and enabling technological capabilities that are shared throughout the company but centrally coordinated
(network, shared data, help desk, ERP system)

Question 6

What is meant by Business application needs?

Answer 6

The needs from the business (units) for purchased or internally developed IT applications

Question 7

What is meant by IT Investment and Prioritization?

Answer 7

Decisions about how much and where to invest in IT. Also includes project approvals.
(MAJOR KEY DECISION)

Question 8

What are the 6 decision archetypes?

Answer 8

1. Business Monarchy
2. IT Monarchy
3. Feudal
4. Federal
5. IT Duopoly
6. Anarchy

Question 9

How is the business monarchy formed?

Answer 9

A group, or individual, of business executives makes the decisions.

*often in form of committees of business executives, which might include the CIO.

Question 10

How is the IT monarchy formed?

Answer 10

A group, or individual, of IT executives makes the decisions.

Question 11

How is the feudal system formed?

Answer 11

Business Unit leaders make the decisions

• or key process owners

Question 12

How is the federal system formed?

Answer 12

C level executives and at least one other business groups.

The other group can be BU leaders, they can be key process owners, or they can be IT professionals - whatever.

Question 13

How is the IT Duopoly formed?

Answer 13

IT executives and one other group.

The other group can be BU leaders, or C-levels etc.

Question 14

How is the anarchy formed?

Answer 14

Each individual user decides,

Question 15

What are two implementations of the IT Duopoly?

Answer 15

1. T-shaped. Often with the C-levels.

2. Bicycle wheel. Often with the BU’s -> but IT remains in power.

Question 16

What are the more business-related IT decision categories?

Answer 16

1. IT principles
2. Business Application Needs
3. IT investments

*if done in IT duopoly, often in T-shape structure with C-levels.

Question 17

What are 2 conflicting objectives for business application needs?

Answer 17

Creativity -> new ways of delivering value

Discipline -> being compliant with the IT architecture.

*80% rule