LEC MODULE 4 (OTHER INFO) Flashcards
Total Quality Management (TQM) may also be referred to as
- Total Quality Control
- Total Quality Leadership
- Continuous Quality Improvement
- Quality Management Science
- Industrial Quality Management
coordinated activities to direct and control an organization with regard to quality
Quality Management System
provides a structured problem-solving process for identifying
the root cause of a problem and also for identifying a remedy for the
problem.
Quality Improvement (QI)
What are the “five-Q”
- Quality Laboratory Process (QLP)
- Quality Control (QC)
- Quality Assessment (QA)
- Quality Improvement (QI)
- Quality Planning (QP)
A part of quality management focused on providing confidence that quality
requirements will be fulfilled
Quality Assurance Program (QAP)
a systematic monitoring of quality control results and quality practice parameters to assure that all systems are functioning in a manner appropriate to excellence in health care delivery.
Quality Assurance Program
Involves determination of quality goal, on whether it is already achieved or not, and on whether there is a need to implement corrective action if the goal has not been reached
Quality Assurance Program
A quality assurance program involves virtually everything and everybody in the clinical laboratory. T or F
True
