Lec 2 marketing planning Flashcards

1
Q

first step in market planning

A

create a mission statement

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2
Q

what is involved in a situation analysis?

A

PESTEL, Competitive environment, SWOT, and 5cs

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3
Q

What are the 5 cs

A

Company, customers, competitors, collaborators, climate/context

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4
Q

5 forces of competitive environment

A

competitor rivalry, potential entrants, buyers, suppliers, and substitutes

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