Lec 2 marketing planning Flashcards
1
Q
first step in market planning
A
create a mission statement
2
Q
what is involved in a situation analysis?
A
PESTEL, Competitive environment, SWOT, and 5cs
3
Q
What are the 5 cs
A
Company, customers, competitors, collaborators, climate/context
4
Q
5 forces of competitive environment
A
competitor rivalry, potential entrants, buyers, suppliers, and substitutes