Learning Outcome 2 Flashcards
What are methods for effective communication in a social care environment?
We normally use other communication tools to enrich the information we share.
For example, when asked for directions, we often add gestures like pinpointing to the direction.
What are alternative methods used for communication?
Alternative methods include sign language, communication passports, communication aids, and technology aids.
What is sign language?
Sign language is a fully developed language that uses visual gestures, handshapes, facial expressions, and body language.
What is Braille?
Braille is a tactile writing and reading system invented by Louis Braille in the 1820s for visually impaired individuals. It consists of a pattern of six raised dots arranged in a rectangular grid.
What are the benefits of using Braille?
Braille eases communication for visually impaired people and provides easier access to education.
What is Makaton?
Makaton is a communication system that combines speech, signs, and symbols to help individuals with communication difficulties express themselves.
What are the benefits of using Makaton?
Makaton can be adapted to individuals, improves communication, and supports language development through visual and tactile means.
What role do interpreters play in communication?
Interpreters facilitate communication between individuals who may not use the same language system, interpreting from one language to another without omissions or alterations.
What is a communication passport?
A communication passport is a personal document carried by an individual that contains important information about themselves, including medical conditions, likes, dislikes, and behaviors.
Why are communication passports important?
Communication passports help individuals understand actions around them, feel less dependent on others, and assist professionals in getting to know the person better for more effective communication.
What is an object of reference?
An object of reference is a particular item used as a touchable cue to represent a person, place, activity, or event.
Who benefits from objects of reference?
Individuals who have severe learning difficulties, sensory impairments, or profound and multiple learning disabilities benefit from objects of reference.
How should objects of reference be chosen?
Choose objects that are meaningful and directly associated with the activity or concept to enhance understanding and reduce confusion.
What is the importance of consistency in using objects of reference?
Using objects consistently in context helps establish their meaning.
What role do technological aids play in communication?
Technological aids help individuals with communication difficulties to communicate effectively.
What are some examples of technological aids?
Examples include hearing aids, cochlear implants, screen readers, smart glasses, electrical wheelchairs, stairlifts, and speech-generated devices.
Why are written records important?
Written records ensure effectiveness, accountability, and confidentiality.
What do written records consist of?
Written records are narrative reports of all that happened when professionals meet with service users.
What is the purpose of keeping written records?
They assist practitioners in reviewing and reflecting on their work, ensuring confidentiality, identifying patterns, ensuring accountability, and providing evidence for legal proceedings.
Why are written records required by agencies?
Agencies need to assess the quality of work, evaluate ethical practices, and improve services.
When should a professional decide to seek help?
A professional should consider seeking help when encountering difficult situations at work, struggling to focus due to emotions, feeling threatened by a service user, or dealing with personal problems.
Why do professionals need to seek help?
Professionals need to seek help to ensure the best service and to better understand situations they face.
How does a multi-disciplinary team assist in decision-making?
A multi-disciplinary team facilitates easier decision-making as professionals collaborate and understand the situation, determining the best way forward for the service user.
What decisions do professionals need to make regarding service users?
Professionals must decide if a service user needs to be referred, if they require a specific service, and whether that service would be beneficial.
