Learning Objective 3 Flashcards

1
Q

Definition of employee benefits [Card 126]

A

Acronym - MR PLM (Mr Plum)

Def: Virtually any form of compensation other than direct wages

MEDICAL related payments
RETIREMENT payments

PTO
LEGALLY required payments - Social Security
MISC benefits

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2
Q

Reasons for growth of employee benefit plans [Card 127]

A

Acronym - BC of the LEWT

BUSINESS reasons - attract and retain employees
COLLECTIVE bargaining - Taft-Hartley Act requires good faith bargaining over work conditions

LEGISLATIVE encouragement
EFFICIENCY - marketing through employer
WAGE increases - can increase total compensation
TAX benefits

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3
Q

Characteristics of the group technique of providing employee benefits [Card 128]

A

Acronym - WE NAPALM

All but admin reduce adverse selection

WAITING period
ELIGIBILITY requirements

NEW membership churn to keep adding healthy people
AUTO determination of benefits - like a multiplier
PARTICIPATION percentage requirements
ADMIN agency to minimize expenses and handle details
LIMITS on benefits for any one person - prevent excess
MINIMUM size requirements - to spread expense of less healthy lives

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4
Q

Questions to ask in evaluating employee benefit plans [Card 129]

A

Acronym - COCO FAB

Who should be COVERED under the benefit plan?
What is the OBJECTIVE of the employer/employees?
How should the plan be COMMUNICATED?
Should employees have benefit OPTIONS?

How should the plan be FINANCED?
How should the plan be ADMINISTERED?
What BENEFITS should be provided?

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5
Q

Reasons for using the functional approach to designing and evaluating employee benefits [Card 130]

A

Acronym - I WOO 3 C’s

Must be sure various benefits can be INTEGRATED

Avoiding WASTE in benefits can control costs
Benefits must be ORGANIZED to be effective
Must analyze where benefits OVERLAP to save costs

Must keep benefits:

CURRENT
COST effective
COMPLIANT

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6
Q

Steps in applying the functional approach to employee benefit plan design and evaluation [Card 131]

A

Acronym - CAGE RAD ICE

CLASSIFY needs of the group into functional categories
CLASSIFY the people that may need or want benefits
ANALYZE current benefits with respect to needs
Determine any GAPS in benefits or overlap
ESTIMATE costs or savings from changing benefits

Come up with RECOMMENDATIONS for changes
Evaluate ALTERNATIVE methods of financing
DECIDE which benefits are most appropriate

IMPLEMENT changes
COMMUNICATE changes to members
EVALUATE employee plans on a regular basis

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7
Q

Common loss exposures covered by employee benefit plans [Card 132]

A

Acronym - DR COLLECT DMD

Losses due to DISABILITY
RETIREMENT needs of employees and dependents

CAPITAL accumulation needs or goals
OTHER employee benefits
LTC needs 
LIABILITY exposures
EDUCATIONAL assistance
Financial COUNSELING
TERMINATION of employment 

DEATH of active employees
MEDICAL expenses
DEPENDENT care assistance

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8
Q

Categories of persons the employer may want to or be required to provide benefits for [Card 133]

A

Acronym - SPLT RFD (Split our funds Dutch)

SURVIVING dependents of former employees
PART-time employees
Employees on a LEAVE of absence (military)
TERMINATED employees

RETIRED former employees
FULL-time employees
DISABLED employees

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9
Q

Typical elements of CDHPs [Card 134]

A

Acronym - CHIPS Consultant

COMMUNICATIONS program to promote consumerism
HDHPs
INFORMATION to help find good doctors at low cost
PROFESSIONAL help for chronic conditions to coordinate care
SPENDING accounts (HSA, HRA, FSA)

CONSULTANT or health coach to provide guidance

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10
Q

Basic plan structures of CDHPs [Card 135]

A

Acronym - FDCT

FIRST dollar coverage
Member pays the DIFFERENCE until the deuctible
COST sharing between deductible and OOP Max
TIERING causes different deductible, coinsurance etc.

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11
Q

Types of health care accounts [Card 136]

A

HSA

a. Employee can contribute
b. Portable if you leave the company
c. Ded = 1200/2400; OOP = 5950/11900

HRA

a. Employer contributes
b. Can rollover funds each year

FSA

a. Employer contributes at beginning of year
b. Cannot roll over funds, must forfeit what isn’t used

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12
Q

Plan design considerations for CDHPs [Card 137]

A

Acronym - PECS FC

Level of PREVENTIVE care coverage
ESTABLISH parameters of HDHP
CONTRIBUTION strategy
Select a SPENDING account

Is it FULL replacement or will there be options?
Will HRA plan be able to CARRYOVER unused balance?

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13
Q

Advantages of voluntary benefits [Card 138]

A

Acronym - Employer = RIMS; Employee = PP CD

Def: Voluntary benefits are offered by the employer but employees purchase them on their own

Employer:
RETENTION or recruitment tool
INCENTIVES for meeting performance targets
MORE benefits can be offered with little added cost
SUPPLEMENT or replace benefits

Employee:
PORTABLE
Use PRETAX dollars to purchase them

CONVENIENT to get them through work
Can get your employer’s DISCOUNT

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14
Q

Types of voluntary plans [Card 139]

A

Acronym - CLADDAGHS VD LATCHS

CRITICAL care insurance
LTC coverage
AD&D
DISABILITY income insurance
DEPENDENT life insurance
ADOPTION assistance
GROUP term life
HOMEOWNERS insurance

VISION benefits
DENTAL insurance

LEGAL services plan
AUTO insurance
TRAVEL accident insurance
CANCER insurance
HOSPITAL indemnity insurance
STUDENT medical insurance
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15
Q

Common functions for administering employee benefits [Card 140]

A

Acronym - DCE DCR DCT

DESIGN the plan
COMMUNICATE the benefits and procedures
Monitor EXTERNAL environment

DELIVER benefits - orientation, data collection
COST management - develop risk management approach
Management REPORTING - Util, cost, risk exposure

DECISIONS need to be made about new features (ACA)
Legal and regulatory COMPLIANCE
TECHNOLOGY - setting up databases for benefit info

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16
Q

Complexity in administering an employee benefit program depends on: [Card 141]

A

Acronym - PUGS BS

Number of PROVIDERS
UNIFORMITY of plan designs
GEOGRAPHIC dispersion
SIZE of group

BENEFIT complexity
Havign SELF-FUNDED arrangements

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17
Q

Considerations in designing benefit options [Card 142]

A

Acronym - CATCH CE CRAT (Catch secret)

COST considerations
ACA mandates
Industry TREND
CULTURE of the organization
HISTORICAL plan design

COMPETITION plan designs
EMPLOYEE needs

Easily COMMUNICATED
Consider RISK MANAGEMENT
Easily ADMINISTERED
Consider TAXES

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18
Q

Activities required for serving plan participants [Card 143]

A

Acronym - COPE

CLARIFICATION and COUNSELING when members have questions on benefits, coverage, transitioning to retirement, disability etc.

ORIENTATION for new members

PROCESSING of claims and enrollment data

Dealing with EXCEPTIONAL circumstances and unusual cases

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19
Q

Technological tools used by benefit directors to support customer-driven processes [Card 144]

A

Acronym - CEE + S (Think C++)

COMMUNICATION is easier between plan sponsor and insurance carrier, investment custodians etc.

EXECUTIVE SUMMARIES - helps ID util and cost trend\

ELECTRONIC files - easier to share on a server

SELF-SERVICE tools and models for members to use - like mobile apps, web applications, retirement modeling

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20
Q

Methods for comparing benefit programs to the competition [Card 145]

A

Acronym - MC PB

MEMBER cost share
COST to employer

PRICE POINTS
BENEFIT features - line by line to identify differences

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21
Q

External features that impact benefit management activities [Card 146]

A

Acronym - GRO PT in DC (Grow pot in DC)

GOVERNMENT policies change
RETAINING and attracting employees
ORG structure changes

PRODUCT development - have to stay up to date with new concepts
TECH advances

DEMOGRAPHICS shift - older people want retirement benefits, younger may want more flexible options
COMPETITIVE conditions - need to stay competitive with other carriers

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22
Q

Reasons plans are outsourcing benefits administration [Card 147]

A

Acronym - FT TREC

FAVORABLE pricing - bc of business volume
Quickly implement new TECHNOLOGY

Monitor market TRENDS
Monitor REGULATIONS
EFFICIENCY
COMPLEXITY of administering benefits

23
Q

Cafeteria plan advantages and disadvantages to the EMPLOYEE [Card 148]

A

Acronym - (+) = PC; (-) = TFBS (Tom Bradys)

Def: reimbursement plan governed by IRS which allows employees to contribute a certain amount of their gross income to a designated account before taxes are calculated - THINK FSAs

Advantages:
Use PRE-TAX dollars to pay for benefits and get reimbursed
CONTROL over you own spending

Disadvantages:
Might be better off taking TAX CREDIT on your personal taxes instead
FORFEIT money at the end of the year if you don’t use it
BENEFIT elections are at the beginning of the year and you can’t change it
Could see a small reduction in SOCIAL SECURITY benefits

24
Q

Cafeteria plan advantages and disadvantages to the EMPLOYER [Card 149]

A

Acronym - (+) = TWIC (twix); (-) = MAAC

Advantages: 
Don't have to pay TAXES on contributions
WORKERS comp claims don't include deferred amounts
INCREASED awareness of costs
COST CONTAINMENT

Disadvantages:
MONEY has to be available for the member at any time during the year
ADMIN costs are very high
ADVERSE selection can lead to increased costs
COMPLEX COVERAGE

25
Types of cafeteria plans in the US [Card 150]
Acronym - Funkmaster Flex Converted to an FSA Full flex plans - give the employee credits to apply to benefits and the employee picks from cafeteria plan or puts it into an account Premium conversion plan - NO employer contributions, but employees can pay for their own benefits on a pre-tax basis FSAs - employee can fund on a pre-tax basis, must decide contribution at beginning of the year, forfeit what you don't use
26
Benefits that CAN be offered in a cafeteria plan [Card 151]
Acronym - Robin Fox is HARDLY 50 & has $ and PTO Life, Accident and Health Coverage ``` HSA contributions ADOPTION assistance RETIREMENT contributions DEPENDENT care assistance LEGAL plan - provides legal council ``` Life insurance over 50,000 is taxable CASH Paid vacation days (PTO)
27
Benefits that CANNOT be offered in a cafeteria plan [Card 152]
Acronym - PREF 3(DMCL) PARKING RETIREMENT benefits for working employees EDUCATION assistance FRINGE benefits DISCOUNTS De Minimis benefits DEFERRED compensation MEDICAL savings account contributions MEALS MOVING expenses CASH value COLLEGE savings account contributions COSMETIC surgery reimbursement LEGAL assistance LODGING LTC insurance
28
Objectives of employees benefit communications [Card 153]
Acronym - CHIVED COST CONTAINMENT - promote preventive services and wellness programs Support HR recruitment and retention objectives Demonstrate VALUE OF BENEFITS to total compensation EDUCATE members on the plan's provisions DISCLOSURE requirements
29
Benefit communications that group health plans must provide to members [Card 154]
Acronym - BC WE MARCH SW BENEFIT elections COBRA notices WELLNESS program disclosure ERISA rights ``` MODIFICATIONS to benefits ANNUAL summary REDUCTION in covered services Medical CHILD support order notices HIPAA notices ``` SPDs WOMEN'S Health and Cancer Rights Act notices
30
Categories of information included in SPDs [Card 155]
Acronym - A ESCAPE Plan ADMINISTRATION ``` ELIGIBILITY requirements SUMMARY of benefits CLAIMS process APPEALS process PENSION Benefit Guaranty Corp (Pensions only) ERISA rights ```
31
Employee groups for benefits communications [Card 156]
Acronym - Life Changing RAIN Employees going through major LIFE CHANGES RETIREES - must spend more on these communications bc of FAS 106 and high trends. Have frequent design changes and pricing changes. ALL Employees - during open enrollment, must communicate all changes to benefits, cost, eligibility etc. Employees with INVESTMENTS (401Ks) - provide info to allow member to control their own investment strategy NEW hires - need to be sure they understand benefits, and have high morale about joining company
32
Most common employee benefits for small companies [Card 157]
Acronym - D-MAC-D ``` DISABILITY MEDICAL AD&D CAFETERIA plan DENTAL ```
33
Challenges for small companies offering group medical plans [Card 158]
Acronym - GSP FD (George St. Pierre f'ing destroys small competitors) GEOGRAPHIC area - confined to whatever is available in a small area STATE mandated benefits PURCHASING POOLS - not allowed to join w other carriers to get group discounts FULLY insured DOCUMENTATION is necessary to prove the existence of the company
34
Reasons a small company should require employee contributions for medical insurance [Card 159]
Acronym - BLUM Charge at the BEGINNING of coverage since it's hard to start after the fact Avoid LEGAL problems since contributions makes it very clear who opted out and who has coverage Employees today are USED to paying some sort of contribution MOTIVATE employees to use other coverages if they have them
35
Eligibility and amounts for the ACA small group tax credit [Card 160]
Acronym - 25/35/50/50/50 Must have less than 25 FTEs Average annual wages must be less than $50,000 Employer must pay at least 50% of premium Credit is a percentage of paid premium: ``` 2010-2013 = 35% 2014+ = 50%, can only be taken for 2 years in a row and if on exchange ``` Highest credit goes to < 10 FTEs and salary < $25000
36
Types of flexible accounts in CANADA [Card 161]
Acronym - HSA-PE HSA - non taxable, covers any health expense that is tax deductible under the Income Tax Act (as long as not covered by provincial plan or private insurer) PERSONAL account - taxable, covers non-health related expenses at the employees discretion EXECUTIVE perquisite account - sometimes taxable depending on the expense, used for perks for senior leadership (car services)
37
Advantages to the employer of offering flexible accounts in CANADA [Card 162]
Acronym - FACETS (They call faucets, facets) FLEXIBILITY of how funds are spent (EE decision) Might APPEAL to only a small segment of the population COST containment - by setting defined contributions EXPAND benefit offerings at no additional cost TEST appeal of flexible plans without committing No SUBSIDIZING of expensive areas
38
Additional advantages of health spending accounts in CANADA [Card 163]
Acronym - CRIME Deliver COMPENSATION tax effectively REPLACE existing coverage - gives employer control of cost increases Softens the IMPACT of high cost sharing MAXIMIZES value of health benefits under Quebec tax system ENCOURAGE employees to self insure budgetable expenses (vision and dental)
39
Requirements for Canadian health spending account reimbursements to be tax free [Card 164]
Employee election to pay into pay into the fund must be made at the BEGINNING of the year and cannot be changed You must forfeit any unused funds using either: One year rollover of unused balances a. If you have a fund balance, you can pay the next year's claims with it and they you forfeit whatever remains the following year One year rollover of unpaid claims a. Your claim debt rolls over into the next year, and you can use the next year's fund balance to pay off the debt b. All funds are forfeited at year end
40
Sources of funds for health spending accounts in CANADA [Card 165]
Acronym - BCNS (beacons) Annual BONUSES can be allocated to flexible account Employer provided CREDITS NEW contributions from employer (new plan) SAVINGS to employer from reduced medical costs
41
Considerations for designing flexible accounts in CANADA [Card 166]
Acronym - FLAIMD FUNDING considerations - monthly, annually etc LIMITS on how much can be allocated to fund APPROACH - do you want a flexible account & what kind IMPACT on other benefits - HSA may lead people with low claims to opt out and put credits in the fund MID YEAR changes - vary by account type and reason (termination, retirement, family status etc) DISPOSAL of funds at year's end - rollover? forfeit? cash?
42
Advantages and disadvantages of health spending accounts replacing health and dental plans [Card 167]
Acronym - Think FAT Advantages (Employer) = Fat CAT FIXED contribution COMMUNICATION is easy ADMIN is easy TAX deductible Advantages (Employee) = Fat NBC FLEXIBILITY as to how money is spent NON-TAXABLE Can BUY insurance with it Can decide what expenses are COVERED Disadvantages = Fat chicks = PIFI PERCENT of PAY contributions - people who earn less, get less benefits INADEQUATE benefits since there is no insurance FLAT contribution means families get relatively less protection that singles INFLATION is borne by the employees
43
Pricing objectives for flexible benefit programs in CANADA [Card 168]
Acronym - REAL [IMPOSSIBLE TO GET ALL 4] Credit based pricing vs. NET pricing a. Each service has a price tag and members get credits to apply to services b. Credit based lets member see both components c. NET = Price Tag - Credits d. Same overall cost, diff is what the member knows REALISTIC prices - should reflect value of coverage EQUITY - credits should be equal for all employees No ADDITIONAL company cost - new plan should cost the same as the old plan would have in the next plan year No LOSERS - each employee should be able to repurchase prior coverage at no additional cost
44
Pricing approaches for flexible benefit programs in CANADA [Card 169]
Acronym - These plans "BE F AS F" (Flexible as f*ck) Buy-Back pricing a. Credits = Averages employer cost for Singles/Family b. Equity isn't achieved since credits differ Election-based pricing a. Same as Buy-Back, but you get less credits for picking less rich plans b. Plan A Credits = Avg for single/family c. Plan B/C Credits must be backed into by keeping the singles credits the same, and finding the family credits to get to the same employee cost Flat credits: (Family, Average, Single coverage) a. Family Credits = Everyone get the avg family cost 1. No losers, but costs more b. Average credits = Everyone gets the average employer cost across both single/family (weighted) 1. There will be losers c. Single coverage credits = Everyone gets avg employer cost of single person 1. Reduce family costs by the single credits 2. Not realistic
45
Steps in the flexible benefit option pricing process in CANADA [Card 170a & 170b]
Acronym - GRANDPA TIT BAGS GROUP pricing - by tier REALISTIC price tag adjustment - subsidizing or carve out AREA pricing NO coverage option - option to opt out DATA collection and analysis PRELIMINARY option pricing - examples w credits ANTICIPATION of changes - adjustments (IT BAGS) TAXES and fees INFLATION TECHNOLOGICAL advances BENEFIT changes ADVERSE selection GOVT benefit changes - private plan costs increase SMARTER consumers - consumerism
46
Reasons for and against using subsidized pricing in CANADA [Card 171]
Acronym - (+) = Selection; (-) = MR. PR Def: Subsidize the value of the lowest cost option, so it is free Advantages: Encourages selection of cost effective options Limits adverse selection Disadvantages: MASKS the true value of an option RENEWAL rating can be tough since the prices are artificially derived in the first place PRICE TAGS no longer equal expected claims RESTRICTS cost management since members don't know the true cost
47
Decisions needs for developing the credit structure of the flexible benefit program in CANADA [Card 172]
Acronym - Think of all the "SA"s (FSA) and how they Allocate credits SOURCES of credits - where are they coming from? AMOUNT of credits - how many for the next year? ALLOCATION of credits a. Equity b. No Losers - allowing repurchase of current program c. Organizational objectives
48
Sources of credits for flexible benefit programs in CANADA [Card 173]
Acronym - AW CRAB ADDITIONAL employer funding WELLNESS credits CURRENT benefits cost RENEGOTIATION of salary - bonuses AFTER-TAX payroll deductions BENEFIT reductions - if a plan is eliminated (vision)
49
Organizational objectives of credit allocation in CANADA [Card 174]
Acronym - Healthy to watch CBS on PSP HEALTH awareness COST management BENEFIT equity - same for everyone SOCIAL responsibility - minimum coverage PROFIT sharing - how is the company doing? SERVICE recognition - based on years of service PERFORMANCE - you do better, you get more
50
Analyses for testing the pricing structure of the flexible benefit plan in CANADA [Card 175]
Acronym - Winners & Losers in the ER when you have a BAD PC Winners/Losers analysis - see how employee costs change Employer Cost analysis - ID costs in these categories a. Benefit utilization b. Adverse selection c. Dependent coverage d. Price subsidies e. Credits Reasonableness - are the options understandable? do the price tags make sense? are credits adequate?
51
Plan designs approaches for controlling adverse selection in CANADA [Card 176]
Acronym - PD CONTROLL PARALLEL designs should be maintained DELAY full payment - lower benefits during waiting period COVERAGES can be grouped together - predictable (dental/vision) with less predictable OFFER HSA instead of insurance NOT allow a large spread between options TEST program with employees REQUIRE proof of insurability for increases in coverage Off cycle changes only for life-changing events LIMIT frequency of choice LIMIT degree of change
52
Pricing strategies for controlling adverse selection in CANADA [Card 177]
Risk-Based pricing a. vary rates by age, gender, smokers etc b. reflects expected cost of the benefit Employer subsidization a. encourages broad participation, which will better spread risk
53
Options for spreading the cost of adverse selection in CANADA [Card 178]
Acronym - Spread em Up and Down Load prices to reduce the reward for buy downs Load prices to push people to into buy downs Spread the risk across the prices of all the options
54
Suggestions for successfully launching flexible benefit plans in CANADA [Card 179]
Acronym - CLASH COMMUNICATION - before, during and after launch LISTEN to employees - focus groups ADMIN system needs to be robust SENIOR management must buy in HELP - ask for it if there are professionals who have designed them before