Learning Objective 3 Flashcards

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1
Q

Definition of employee benefits [Card 126]

A

Acronym - MR PLM (Mr Plum)

Def: Virtually any form of compensation other than direct wages

MEDICAL related payments
RETIREMENT payments

PTO
LEGALLY required payments - Social Security
MISC benefits

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2
Q

Reasons for growth of employee benefit plans [Card 127]

A

Acronym - BC of the LEWT

BUSINESS reasons - attract and retain employees
COLLECTIVE bargaining - Taft-Hartley Act requires good faith bargaining over work conditions

LEGISLATIVE encouragement
EFFICIENCY - marketing through employer
WAGE increases - can increase total compensation
TAX benefits

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3
Q

Characteristics of the group technique of providing employee benefits [Card 128]

A

Acronym - WE NAPALM

All but admin reduce adverse selection

WAITING period
ELIGIBILITY requirements

NEW membership churn to keep adding healthy people
AUTO determination of benefits - like a multiplier
PARTICIPATION percentage requirements
ADMIN agency to minimize expenses and handle details
LIMITS on benefits for any one person - prevent excess
MINIMUM size requirements - to spread expense of less healthy lives

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4
Q

Questions to ask in evaluating employee benefit plans [Card 129]

A

Acronym - COCO FAB

Who should be COVERED under the benefit plan?
What is the OBJECTIVE of the employer/employees?
How should the plan be COMMUNICATED?
Should employees have benefit OPTIONS?

How should the plan be FINANCED?
How should the plan be ADMINISTERED?
What BENEFITS should be provided?

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5
Q

Reasons for using the functional approach to designing and evaluating employee benefits [Card 130]

A

Acronym - I WOO 3 C’s

Must be sure various benefits can be INTEGRATED

Avoiding WASTE in benefits can control costs
Benefits must be ORGANIZED to be effective
Must analyze where benefits OVERLAP to save costs

Must keep benefits:

CURRENT
COST effective
COMPLIANT

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6
Q

Steps in applying the functional approach to employee benefit plan design and evaluation [Card 131]

A

Acronym - CAGE RAD ICE

CLASSIFY needs of the group into functional categories
CLASSIFY the people that may need or want benefits
ANALYZE current benefits with respect to needs
Determine any GAPS in benefits or overlap
ESTIMATE costs or savings from changing benefits

Come up with RECOMMENDATIONS for changes
Evaluate ALTERNATIVE methods of financing
DECIDE which benefits are most appropriate

IMPLEMENT changes
COMMUNICATE changes to members
EVALUATE employee plans on a regular basis

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7
Q

Common loss exposures covered by employee benefit plans [Card 132]

A

Acronym - DR COLLECT DMD

Losses due to DISABILITY
RETIREMENT needs of employees and dependents

CAPITAL accumulation needs or goals
OTHER employee benefits
LTC needs 
LIABILITY exposures
EDUCATIONAL assistance
Financial COUNSELING
TERMINATION of employment 

DEATH of active employees
MEDICAL expenses
DEPENDENT care assistance

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8
Q

Categories of persons the employer may want to or be required to provide benefits for [Card 133]

A

Acronym - SPLT RFD (Split our funds Dutch)

SURVIVING dependents of former employees
PART-time employees
Employees on a LEAVE of absence (military)
TERMINATED employees

RETIRED former employees
FULL-time employees
DISABLED employees

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9
Q

Typical elements of CDHPs [Card 134]

A

Acronym - CHIPS Consultant

COMMUNICATIONS program to promote consumerism
HDHPs
INFORMATION to help find good doctors at low cost
PROFESSIONAL help for chronic conditions to coordinate care
SPENDING accounts (HSA, HRA, FSA)

CONSULTANT or health coach to provide guidance

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10
Q

Basic plan structures of CDHPs [Card 135]

A

Acronym - FDCT

FIRST dollar coverage
Member pays the DIFFERENCE until the deuctible
COST sharing between deductible and OOP Max
TIERING causes different deductible, coinsurance etc.

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11
Q

Types of health care accounts [Card 136]

A

HSA

a. Employee can contribute
b. Portable if you leave the company
c. Ded = 1200/2400; OOP = 5950/11900

HRA

a. Employer contributes
b. Can rollover funds each year

FSA

a. Employer contributes at beginning of year
b. Cannot roll over funds, must forfeit what isn’t used

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12
Q

Plan design considerations for CDHPs [Card 137]

A

Acronym - PECS FC

Level of PREVENTIVE care coverage
ESTABLISH parameters of HDHP
CONTRIBUTION strategy
Select a SPENDING account

Is it FULL replacement or will there be options?
Will HRA plan be able to CARRYOVER unused balance?

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13
Q

Advantages of voluntary benefits [Card 138]

A

Acronym - Employer = RIMS; Employee = PP CD

Def: Voluntary benefits are offered by the employer but employees purchase them on their own

Employer:
RETENTION or recruitment tool
INCENTIVES for meeting performance targets
MORE benefits can be offered with little added cost
SUPPLEMENT or replace benefits

Employee:
PORTABLE
Use PRETAX dollars to purchase them

CONVENIENT to get them through work
Can get your employer’s DISCOUNT

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14
Q

Types of voluntary plans [Card 139]

A

Acronym - CLADDAGHS VD LATCHS

CRITICAL care insurance
LTC coverage
AD&D
DISABILITY income insurance
DEPENDENT life insurance
ADOPTION assistance
GROUP term life
HOMEOWNERS insurance

VISION benefits
DENTAL insurance

LEGAL services plan
AUTO insurance
TRAVEL accident insurance
CANCER insurance
HOSPITAL indemnity insurance
STUDENT medical insurance
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15
Q

Common functions for administering employee benefits [Card 140]

A

Acronym - DCE DCR DCT

DESIGN the plan
COMMUNICATE the benefits and procedures
Monitor EXTERNAL environment

DELIVER benefits - orientation, data collection
COST management - develop risk management approach
Management REPORTING - Util, cost, risk exposure

DECISIONS need to be made about new features (ACA)
Legal and regulatory COMPLIANCE
TECHNOLOGY - setting up databases for benefit info

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16
Q

Complexity in administering an employee benefit program depends on: [Card 141]

A

Acronym - PUGS BS

Number of PROVIDERS
UNIFORMITY of plan designs
GEOGRAPHIC dispersion
SIZE of group

BENEFIT complexity
Havign SELF-FUNDED arrangements

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17
Q

Considerations in designing benefit options [Card 142]

A

Acronym - CATCH CE CRAT (Catch secret)

COST considerations
ACA mandates
Industry TREND
CULTURE of the organization
HISTORICAL plan design

COMPETITION plan designs
EMPLOYEE needs

Easily COMMUNICATED
Consider RISK MANAGEMENT
Easily ADMINISTERED
Consider TAXES

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18
Q

Activities required for serving plan participants [Card 143]

A

Acronym - COPE

CLARIFICATION and COUNSELING when members have questions on benefits, coverage, transitioning to retirement, disability etc.

ORIENTATION for new members

PROCESSING of claims and enrollment data

Dealing with EXCEPTIONAL circumstances and unusual cases

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19
Q

Technological tools used by benefit directors to support customer-driven processes [Card 144]

A

Acronym - CEE + S (Think C++)

COMMUNICATION is easier between plan sponsor and insurance carrier, investment custodians etc.

EXECUTIVE SUMMARIES - helps ID util and cost trend\

ELECTRONIC files - easier to share on a server

SELF-SERVICE tools and models for members to use - like mobile apps, web applications, retirement modeling

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20
Q

Methods for comparing benefit programs to the competition [Card 145]

A

Acronym - MC PB

MEMBER cost share
COST to employer

PRICE POINTS
BENEFIT features - line by line to identify differences

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21
Q

External features that impact benefit management activities [Card 146]

A

Acronym - GRO PT in DC (Grow pot in DC)

GOVERNMENT policies change
RETAINING and attracting employees
ORG structure changes

PRODUCT development - have to stay up to date with new concepts
TECH advances

DEMOGRAPHICS shift - older people want retirement benefits, younger may want more flexible options
COMPETITIVE conditions - need to stay competitive with other carriers

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22
Q

Reasons plans are outsourcing benefits administration [Card 147]

A

Acronym - FT TREC

FAVORABLE pricing - bc of business volume
Quickly implement new TECHNOLOGY

Monitor market TRENDS
Monitor REGULATIONS
EFFICIENCY
COMPLEXITY of administering benefits

23
Q

Cafeteria plan advantages and disadvantages to the EMPLOYEE [Card 148]

A

Acronym - (+) = PC; (-) = TFBS (Tom Bradys)

Def: reimbursement plan governed by IRS which allows employees to contribute a certain amount of their gross income to a designated account before taxes are calculated - THINK FSAs

Advantages:
Use PRE-TAX dollars to pay for benefits and get reimbursed
CONTROL over you own spending

Disadvantages:
Might be better off taking TAX CREDIT on your personal taxes instead
FORFEIT money at the end of the year if you don’t use it
BENEFIT elections are at the beginning of the year and you can’t change it
Could see a small reduction in SOCIAL SECURITY benefits

24
Q

Cafeteria plan advantages and disadvantages to the EMPLOYER [Card 149]

A

Acronym - (+) = TWIC (twix); (-) = MAAC

Advantages: 
Don't have to pay TAXES on contributions
WORKERS comp claims don't include deferred amounts
INCREASED awareness of costs
COST CONTAINMENT

Disadvantages:
MONEY has to be available for the member at any time during the year
ADMIN costs are very high
ADVERSE selection can lead to increased costs
COMPLEX COVERAGE

25
Q

Types of cafeteria plans in the US [Card 150]

A

Acronym - Funkmaster Flex Converted to an FSA

Full flex plans - give the employee credits to apply to benefits and the employee picks from cafeteria plan or puts it into an account

Premium conversion plan - NO employer contributions, but employees can pay for their own benefits on a pre-tax basis

FSAs - employee can fund on a pre-tax basis, must decide contribution at beginning of the year, forfeit what you don’t use

26
Q

Benefits that CAN be offered in a cafeteria plan [Card 151]

A

Acronym - Robin Fox is HARDLY 50 & has $ and PTO

Life, Accident and Health Coverage

HSA contributions
ADOPTION assistance
RETIREMENT contributions
DEPENDENT care assistance
LEGAL plan - provides legal council

Life insurance over 50,000 is taxable

CASH
Paid vacation days (PTO)

27
Q

Benefits that CANNOT be offered in a cafeteria plan [Card 152]

A

Acronym - PREF 3(DMCL)

PARKING
RETIREMENT benefits for working employees
EDUCATION assistance
FRINGE benefits

DISCOUNTS
De Minimis benefits
DEFERRED compensation

MEDICAL savings account contributions
MEALS
MOVING expenses

CASH value
COLLEGE savings account contributions
COSMETIC surgery reimbursement

LEGAL assistance
LODGING
LTC insurance

28
Q

Objectives of employees benefit communications [Card 153]

A

Acronym - CHIVED

COST CONTAINMENT - promote preventive services and wellness programs
Support HR recruitment and retention objectives
Demonstrate VALUE OF BENEFITS to total compensation
EDUCATE members on the plan’s provisions
DISCLOSURE requirements

29
Q

Benefit communications that group health plans must provide to members [Card 154]

A

Acronym - BC WE MARCH SW

BENEFIT elections
COBRA notices

WELLNESS program disclosure
ERISA rights

MODIFICATIONS to benefits
ANNUAL summary
REDUCTION in covered services
Medical CHILD support order notices
HIPAA notices

SPDs
WOMEN’S Health and Cancer Rights Act notices

30
Q

Categories of information included in SPDs [Card 155]

A

Acronym - A ESCAPE

Plan ADMINISTRATION

ELIGIBILITY requirements
SUMMARY of benefits
CLAIMS process
APPEALS process
PENSION Benefit Guaranty Corp (Pensions only)
ERISA rights
31
Q

Employee groups for benefits communications [Card 156]

A

Acronym - Life Changing RAIN

Employees going through major LIFE CHANGES

RETIREES - must spend more on these communications bc of FAS 106 and high trends. Have frequent design changes and pricing changes.

ALL Employees - during open enrollment, must communicate all changes to benefits, cost, eligibility etc.

Employees with INVESTMENTS (401Ks) - provide info to allow member to control their own investment strategy

NEW hires - need to be sure they understand benefits, and have high morale about joining company

32
Q

Most common employee benefits for small companies [Card 157]

A

Acronym - D-MAC-D

DISABILITY
MEDICAL 
AD&D 
CAFETERIA plan
DENTAL
33
Q

Challenges for small companies offering group medical plans [Card 158]

A

Acronym - GSP FD (George St. Pierre f’ing destroys small competitors)

GEOGRAPHIC area - confined to whatever is available in a small area
STATE mandated benefits
PURCHASING POOLS - not allowed to join w other carriers to get group discounts

FULLY insured
DOCUMENTATION is necessary to prove the existence of the company

34
Q

Reasons a small company should require employee contributions for medical insurance [Card 159]

A

Acronym - BLUM

Charge at the BEGINNING of coverage since it’s hard to start after the fact

Avoid LEGAL problems since contributions makes it very clear who opted out and who has coverage

Employees today are USED to paying some sort of contribution

MOTIVATE employees to use other coverages if they have them

35
Q

Eligibility and amounts for the ACA small group tax credit [Card 160]

A

Acronym - 25/35/50/50/50

Must have less than 25 FTEs
Average annual wages must be less than $50,000
Employer must pay at least 50% of premium

Credit is a percentage of paid premium:

2010-2013 = 35%
2014+ = 50%, can only be taken for 2 years in a row and if on exchange

Highest credit goes to < 10 FTEs and salary < $25000

36
Q

Types of flexible accounts in CANADA [Card 161]

A

Acronym - HSA-PE

HSA - non taxable, covers any health expense that is tax deductible under the Income Tax Act (as long as not covered by provincial plan or private insurer)

PERSONAL account - taxable, covers non-health related expenses at the employees discretion

EXECUTIVE perquisite account - sometimes taxable depending on the expense, used for perks for senior leadership (car services)

37
Q

Advantages to the employer of offering flexible accounts in CANADA [Card 162]

A

Acronym - FACETS (They call faucets, facets)

FLEXIBILITY of how funds are spent (EE decision)
Might APPEAL to only a small segment of the population
COST containment - by setting defined contributions
EXPAND benefit offerings at no additional cost
TEST appeal of flexible plans without committing
No SUBSIDIZING of expensive areas

38
Q

Additional advantages of health spending accounts in CANADA [Card 163]

A

Acronym - CRIME

Deliver COMPENSATION tax effectively
REPLACE existing coverage - gives employer control of cost increases
Softens the IMPACT of high cost sharing
MAXIMIZES value of health benefits under Quebec tax system
ENCOURAGE employees to self insure budgetable expenses (vision and dental)

39
Q

Requirements for Canadian health spending account reimbursements to be tax free [Card 164]

A

Employee election to pay into pay into the fund must be made at the BEGINNING of the year and cannot be changed

You must forfeit any unused funds using either:

One year rollover of unused balances
a. If you have a fund balance, you can pay the next year’s claims with it and they you forfeit whatever remains the following year

One year rollover of unpaid claims

a. Your claim debt rolls over into the next year, and you can use the next year’s fund balance to pay off the debt
b. All funds are forfeited at year end

40
Q

Sources of funds for health spending accounts in CANADA [Card 165]

A

Acronym - BCNS (beacons)

Annual BONUSES can be allocated to flexible account
Employer provided CREDITS
NEW contributions from employer (new plan)
SAVINGS to employer from reduced medical costs

41
Q

Considerations for designing flexible accounts in CANADA [Card 166]

A

Acronym - FLAIMD

FUNDING considerations - monthly, annually etc
LIMITS on how much can be allocated to fund
APPROACH - do you want a flexible account & what kind
IMPACT on other benefits - HSA may lead people with low claims to opt out and put credits in the fund
MID YEAR changes - vary by account type and reason (termination, retirement, family status etc)
DISPOSAL of funds at year’s end - rollover? forfeit? cash?

42
Q

Advantages and disadvantages of health spending accounts replacing health and dental plans [Card 167]

A

Acronym - Think FAT

Advantages (Employer) = Fat CAT

FIXED contribution
COMMUNICATION is easy
ADMIN is easy
TAX deductible

Advantages (Employee) = Fat NBC

FLEXIBILITY as to how money is spent
NON-TAXABLE
Can BUY insurance with it
Can decide what expenses are COVERED

Disadvantages = Fat chicks = PIFI

PERCENT of PAY contributions - people who earn less, get less benefits
INADEQUATE benefits since there is no insurance
FLAT contribution means families get relatively less protection that singles
INFLATION is borne by the employees

43
Q

Pricing objectives for flexible benefit programs in CANADA [Card 168]

A

Acronym - REAL [IMPOSSIBLE TO GET ALL 4]

Credit based pricing vs. NET pricing

a. Each service has a price tag and members get credits to apply to services
b. Credit based lets member see both components
c. NET = Price Tag - Credits
d. Same overall cost, diff is what the member knows

REALISTIC prices - should reflect value of coverage
EQUITY - credits should be equal for all employees
No ADDITIONAL company cost - new plan should cost the same as the old plan would have in the next plan year
No LOSERS - each employee should be able to repurchase prior coverage at no additional cost

44
Q

Pricing approaches for flexible benefit programs in CANADA [Card 169]

A

Acronym - These plans “BE F AS F” (Flexible as f*ck)

Buy-Back pricing

a. Credits = Averages employer cost for Singles/Family
b. Equity isn’t achieved since credits differ

Election-based pricing

a. Same as Buy-Back, but you get less credits for picking less rich plans
b. Plan A Credits = Avg for single/family
c. Plan B/C Credits must be backed into by keeping the singles credits the same, and finding the family credits to get to the same employee cost

Flat credits: (Family, Average, Single coverage)

a. Family Credits = Everyone get the avg family cost
1. No losers, but costs more

b. Average credits = Everyone gets the average employer cost across both single/family (weighted)
1. There will be losers

c. Single coverage credits = Everyone gets avg employer cost of single person
1. Reduce family costs by the single credits
2. Not realistic

45
Q

Steps in the flexible benefit option pricing process in CANADA [Card 170a & 170b]

A

Acronym - GRANDPA TIT BAGS

GROUP pricing - by tier
REALISTIC price tag adjustment - subsidizing or carve out
AREA pricing
NO coverage option - option to opt out
DATA collection and analysis
PRELIMINARY option pricing - examples w credits
ANTICIPATION of changes - adjustments (IT BAGS)

TAXES and fees
INFLATION
TECHNOLOGICAL advances

BENEFIT changes
ADVERSE selection
GOVT benefit changes - private plan costs increase
SMARTER consumers - consumerism

46
Q

Reasons for and against using subsidized pricing in CANADA [Card 171]

A

Acronym - (+) = Selection; (-) = MR. PR

Def: Subsidize the value of the lowest cost option, so it is free

Advantages:

Encourages selection of cost effective options
Limits adverse selection

Disadvantages:

MASKS the true value of an option
RENEWAL rating can be tough since the prices are artificially derived in the first place

PRICE TAGS no longer equal expected claims
RESTRICTS cost management since members don’t know the true cost

47
Q

Decisions needs for developing the credit structure of the flexible benefit program in CANADA [Card 172]

A

Acronym - Think of all the “SA”s (FSA) and how they Allocate credits

SOURCES of credits - where are they coming from?

AMOUNT of credits - how many for the next year?

ALLOCATION of credits

a. Equity
b. No Losers - allowing repurchase of current program
c. Organizational objectives

48
Q

Sources of credits for flexible benefit programs in CANADA [Card 173]

A

Acronym - AW CRAB

ADDITIONAL employer funding
WELLNESS credits

CURRENT benefits cost
RENEGOTIATION of salary - bonuses
AFTER-TAX payroll deductions
BENEFIT reductions - if a plan is eliminated (vision)

49
Q

Organizational objectives of credit allocation in CANADA [Card 174]

A

Acronym - Healthy to watch CBS on PSP

HEALTH awareness

COST management
BENEFIT equity - same for everyone
SOCIAL responsibility - minimum coverage

PROFIT sharing - how is the company doing?
SERVICE recognition - based on years of service
PERFORMANCE - you do better, you get more

50
Q

Analyses for testing the pricing structure of the flexible benefit plan in CANADA [Card 175]

A

Acronym - Winners & Losers in the ER when you have a BAD PC

Winners/Losers analysis - see how employee costs change

Employer Cost analysis - ID costs in these categories

a. Benefit utilization
b. Adverse selection
c. Dependent coverage
d. Price subsidies
e. Credits

Reasonableness - are the options understandable? do the price tags make sense? are credits adequate?

51
Q

Plan designs approaches for controlling adverse selection in CANADA [Card 176]

A

Acronym - PD CONTROLL

PARALLEL designs should be maintained
DELAY full payment - lower benefits during waiting period

COVERAGES can be grouped together - predictable (dental/vision) with less predictable
OFFER HSA instead of insurance
NOT allow a large spread between options
TEST program with employees
REQUIRE proof of insurability for increases in coverage
Off cycle changes only for life-changing events
LIMIT frequency of choice
LIMIT degree of change

52
Q

Pricing strategies for controlling adverse selection in CANADA [Card 177]

A

Risk-Based pricing

a. vary rates by age, gender, smokers etc
b. reflects expected cost of the benefit

Employer subsidization
a. encourages broad participation, which will better spread risk

53
Q

Options for spreading the cost of adverse selection in CANADA [Card 178]

A

Acronym - Spread em Up and Down

Load prices to reduce the reward for buy downs

Load prices to push people to into buy downs

Spread the risk across the prices of all the options

54
Q

Suggestions for successfully launching flexible benefit plans in CANADA [Card 179]

A

Acronym - CLASH

COMMUNICATION - before, during and after launch
LISTEN to employees - focus groups
ADMIN system needs to be robust
SENIOR management must buy in
HELP - ask for it if there are professionals who have designed them before