Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

SHRM-CP > LEARNING, DEVELOPMENT, AND EVALUATION > Flashcards

LEARNING, DEVELOPMENT, AND EVALUATION Flashcards

1
Q

Adult learners are:
1.)
2,)
3.)
4.)
5.)
6.)

A

Results Oriented
Practical
Independent
Self Directed
Learn More Slowly
Resistant to Change

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Who described three domains of learning?

A

Benjamin Bloom

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the three domains of learning that ever learning program design and implementation should address?

A

Cognitive Domain
Affective Domain
Psychomotor Domain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Cognitive Domain includes …

A

collecting, synthesizing, and applying knowledge

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Affective Domain includes …

A

emotions and attitudes, including the ability to be aware of emotions and to respond to them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Psychomotor Domain includes …

A

motor skills, the ability to perform complex skills, and create new movement patterns.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What two motivations should a training program assess in order to better educate, encourage, and advocate for them?

A

Intrinsic Motivation - internal motivation, e.g. enjoyment or personal satisfaction
Extrinsic Motivation - external motivation, e.g. praise and financial rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

_____ _____ of ______ and ________ ____ of _____ are the two main categories of training methods.

A

Cognitive Methods of Training; Behavioral Methods of Training

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Cognitive Methods of Training are …

A

based on theoretical training that focuses on processes, guidelines, etc.
Examples: live demonstrations, lectures, eLearning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Behavioral Methods of Training are …

A

interactive and intend to spark creative thinking.
Examples: role-playing, case studies with open discussions, behavioral modeling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the ADDIE Model?

A

Analysis, Development, Design, Implement, Evaluate; it used for learning program development and design.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is an IDP?

A

Individual Development Plan; is a commitment between an employee and supervisor that identifies the employee’s growth opportunities and development needs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A _____ _____ _____ identifies the training requirements and skill levels throughout the organization; helping prioritize the training needs, engage the staff by showing the gap and ROI of training, and identify tools and methods to be used during training itself.

A

training needs assessment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

ADDIE MODEL: ANALYSIS

A

Consider desired new behaviors
Delivery Options
Who Will Participate
Participant’s Abilities and Skills
Timeline of the Project

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

ADDIE MODEL: DESIGN

A

Creation of Specific Content, Methods, and Goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

ADDIE MODEL: DEVELOPMENT

A

Creation of Actual Content and Course Materials

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

ADDIE MODEL: IMPLEMENTATION

A

Instructor Preps and Delivers Actual Course Materials

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

ADDIE MODEL: EVALUATION

A

Development of Specific Questions (to determine effectiveness of the education in reaching established goals)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Which model can be used in the evaluation phase of the ADDIE model?

A

Kirkpatrick’s Four Levels of Learning Evaluation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What is level (1) of Kirkpatrick’s Four Levels of Learning?

A

Reaction - measures satisfaction with training, establishing how engaged learners were during training, and whether they felt training was valuable.

21
Q

What is level (2) of Kirkpatrick’s Four Levels of Learning?

A

Learning - understanding degree to which participants skills or knowledge increased during training.

22
Q

What is level (3) of Kirkpatrick’s Four Levels of Learning?

A

Behavior - understanding degree to which participants behavior increased due to training and how they apply their new knowledge

23
Q

What is level (4) of Kirkpatrick’s Four Levels of Learning?

A

Results - quantitative measurements such as improved productivity and quality of work – computing an ROI for the training

24
Q

What type of feedback is instant, in-the-moment advice that occurs outside the formal performance review?

A

Informal Feedback

25
Q

What type of feedback is needed for situations that demonstrate improvement in a development area, goes “above and beyond”, and “pitches in” helping colleagues beyond the bounds of ones job duties?

A

Positive Reinforcement

26
Q

What type of feedback is needed for situations where an individual is not performing well, is being disruptive, not meeting expectations, and needs further development of a particular skill?

A

Constructive Criticism

27
Q

What type of review assesses feedback from multiple sources?

A

360 Review

28
Q

This analysis can help managers identify the needs of an individual and can include assessment centers, psychological testing, or performance appraisals.

A

Development Needs Analysis2

29
Q

Which outcome occurs when the interviewer allows one positive characteristic of a candidate to overly influence their decision?
1.) Horns effect
2.) Similar-to-me effect
3.) Halo effect
4.) Recency effect
5.) Central Tendency

A

3.) Halo Effect

30
Q

Which outcome occurs when the interviewer allows characteristics shared to impact decision or rating?
1.) Horns effect
2.) Similar-to-me effect
3.) Halo effect
4.) Recency effect
5.) Central Tendency

A

2.) Similar-to-me Effect

31
Q

Which outcome occurs when the interviewer gives greater importance to recent events than to overall performance?
1.) Horns effect
2.) Similar-to-me effect
3.) Halo effect
4.) Recency effect
5.) Central Tendency

A

4.) Recency Effect

32
Q

Which outcome occurs when the interviewer allows one negative characteristic to influence the entire rating?
1.) Horns effect
2.) Similar-to-me effect
3.) Halo effect
4.) Recency effect
5.) Central Tendency

A

1.) Horns Effect

33
Q

Which outcome occurs when the interviewer gives most or all employees a rating that falls in the middle of the scale?
1.) Horns effect
2.) Similar-to-me effect
3.) Halo effect
4.) Recency effect
5.) Central Tendency

A

5.) Central Tendency

34
Q

What method of data gathering and analysis involves collecting information from a sample targeted group and can be done through questionnaires or interviews?

A

A survey.

35
Q

_____ _____ obtain information from individuals who represent a sample of a larger group, typically 6-12 individuals, and lead by a facilitator.

A

Focus groups

36
Q

What term refers to all the variations that impact a participants performance during a survey or focus group?

A

Measurement error

37
Q

What tool should be used to gain information regarding future planning by determining how external and internal factors could impact the business and personnel?

A

Environmental Scan

38
Q

_______ compares such items as HR policies, practices, wages, etc. with those of other organizations.

A

Benchmarking

39
Q

Which correlation occurs in data points that rise as x and y increase?

A

Positive Correlation

40
Q

Which correlation occurs in data points that drop as x and y increase?

A

Negative Correlation

41
Q

Which correlation occurs in data points that are scattered across all x and y numbers?

A

No Correlation

42
Q

What is the formula for COST PER HIRE

A

recruitment costs ÷ (compensation cost + benefit cost)

43
Q

What is the formula for AVERAGE TIME TO FILL

A

sum (days to fill all jobs in a period) ÷ total jobs filled per period

44
Q

What is the formula for ABSENCE RATE

A

of days absent, per month, for all employees ÷ (avg. number of employees during a month x number of workdays)

45
Q

What is the formula for BENEFIT COST PER EMPLOYEE

A

total cost of the benefit/program ÷ total number of employees

46
Q

what is the formula for BENEFIT UTILIZATION RATE

A

total number of employees using the benefit ÷ total number of employees eligible to use a benefit

47
Q

What is the formula for AVERAGE TENURE

A

total service for all active employees ÷ total number of active employees

48
Q

What is the formula for TURNOVER (annual)

A

Number of employees terminating during a 12 month period ÷ average # of employees during the same period

49
Q

What is the formula for TURNOVER COSTS

A

Total cost of separation + recruitment cost + lost productivity + training costs

SHRM-CP (9 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions