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B-TEC National Unit 22 > Learning Aim A > Flashcards

Learning Aim A Flashcards

1
Q

Types of Sports and Active Leisure Businesses

A

Private, Public, Voluntary

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2
Q

Examples of Private Businesses

A

Sole trader, Partnership, Private Limited Company (PLC)

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3
Q

Examples of Public Businesses

A

Public Corporation, Local Authority

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4
Q

Examples of Voluntary Sector

A

Charitable Trust

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5
Q

Scope of Business Activities

A

Local, National, International, Multi-National

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6
Q

Size of Business

A

Micro - 9 Staff
Small - 10-49 Staff
Medium - 50-249 Staff
Large - More that 250 Staff

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7
Q

Aims and Objectives for the Private Sector

A

Private Sector - Make Profit, Break Even, Survival, Growth, Market Leadership

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8
Q

Aims and Objective for the Public Sector

A

Public Sector - Cost Control, Value for Money, Service Quality, Meeting Government Standards

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9
Q

Aims and Objectives for the Voluntary Sector

A

Voluntary Sector - Supporting Communities

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10
Q

Objectives

A

SMART - Specific, Measureable, Achievable, Relevant, Time Bound

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11
Q

Services

A

Instructions, Therapeutic, Customer Service

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12
Q

Additional Facilities

A

Refreshments, Free Parking, Changing Areas, Lockers, Creche

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13
Q

Customer Groups Demographic

A

Demographic - Age Class, Gender, Ethnic Minority, Disability, Socio-economics Groups

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14
Q

Customer Groups Purpose

A

In Specific Sport/Activity, Recreational, Weight Loss, Personal Image, Health Maintenance, Training for Performance, Charitable

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15
Q

Meet the Needs of the Customer

A

Staffing, Provision, Legal Requirements

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16
Q

Internal Stakeholder

A

People whose interest in a company comes through a direct relationship. Eg. Manager, Owner and Employees

17
Q

External Stakeholder

A

Those who do not directly work with a company but are affected somehow by the actions and outcomes of the business. Eg. Creditors, Competition and Customers

18
Q

Promote Participation

A

Trials, Social Media, Offers/Discounts amd Coaching

B-TEC National Unit 22 (3 decks)

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