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Civil Air Patrol- Learn to Lead > Learn to Lead Ch.4 Notes > Flashcards

Learn to Lead Ch.4 Notes Flashcards

1
Q

A leader is a

A

professional

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2
Q

In the everyday sense of the word “professsional” is simply

A

someone who is paid for their work

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3
Q

First, Professionals must have a

A

habit of putting the community’s intrest above their own

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4
Q

Second, a professional is someone who

A

has special skills

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5
Q

What sets professionals apart from others

A

Their Knowledge, experience, and competence

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6
Q

Third, professionals hold themselves and their peers to

A

an ethical code

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7
Q

Which core value shows that CAP members think of themselves as professionals

A

Volunteer Service

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8
Q

Professionals practice their profession in a way that respects

A

moral principles

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9
Q

The best leaders have what

A

high standards

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10
Q

The Leader’s example is the

A

Most important example for all

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11
Q

What can be hard to define, but easy to see?

A

Professionalism

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12
Q

an established requirement, a principle by which something can be judged

A

Standard

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12
Q

Often, teams set their own informal, unofficial standards, which are the

A

unwritten rules teammates must follow to be accepted by the group

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13
Q

What sets the standard of a group

A

how the leader acts

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14
Q

The leader’s example is the

A

most important standard of all

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15
Q

This gives leaders a way to express to the team what is expected from them

A

Standards

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16
Q

Air Force non-commissioned officers epitomize the

A

Core Values

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17
Q

New Cadet NCOs have to transition from one who ______________________ to one who ____________________

A

Was cared for; cares for others

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18
Q

During the switch from Airman to Sergeant can be difficult. It involves transitioning from one who ______________ to one who_________

A

Was taught; teaches

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19
Q

NCOs have the authority to issue

A

lawful orders to their people

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20
Q

“Rank does not confer _________ or give __________. It imposes __________.

A

Priviledge, Power, Responsibility

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21
Q

A formal system of belief intended to guide someone’s actions

A

creed

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22
Q

Is there a Creed officially adopted by the US Air Force??

A

No

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23
Q

The Creed of the Non-Commisioned Officer is based upon a creed used by

A

The US Army

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24
Q

Epitomize the Core values; Guide, Instruct and Mentor; Support the Leader; Reward People; Correct People; Career Counsel; Keep Learning are the

A

responsibilities of the non-commisioned officer

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25
Q

How those in uniform carry themselves; bearing includes physical posture, mental attitude, how faithfully customs and courtesies are rendered, etc.

A

Military Bearing

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26
Q

A leader who oversees entry-level people; the lowest ranking member of a leadership staff

A

First-Line Supervisor

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27
Q

NCOs are incharge with ___________ military bearing, respect for authority, and the highest standards of dress and appearance

A

demonstrating

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28
Q

The NCO is a

A

first-line supervisor

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29
Q

NCOs back up their leaders by ____________, explaining, and promoting their leader’s decisions

A

enthusiastically supporting

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30
Q

When you catch people doing things right, they ______________________________ and point them as _________

A

Praise them, Role Models

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31
Q

NCOs step in and ________ cadets in a _____________

A

correct; helpful way

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32
Q

The leader’s first duty is to

A

accomplish the mission

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33
Q

The NCO corps take their duty to _________ Airmen very seriously

A

protect

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34
Q

Cadet NCOs need to be _____________ and _________ in all facets of cadet life

A

good instructors; experts

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35
Q

NCOs steer people toward activities that will help them ___________________________

A

advance in their personal goals

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36
Q

As a professional, the NCO is continuously trying to _________________ about their specialty or career field

A

learn more

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37
Q

How do NCOs prepare to fultill their many responsibilities? The Air Force describes

A

3 areas of readiness

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38
Q

What are the 3 areas of readiness

A

Technical, Physical, and Mental

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39
Q

Why must NCOs be technically ready?

A

To accomplish the mission

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40
Q

The Air Force insists that NCOs know the _________ of their job

A

details

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41
Q

Why must NCOs by physically ready

A

To accomplish the mission

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42
Q

If an NCO’s mind is not totally focused on their professional duties, what can happen

A

The mission will suffer, or even fail

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43
Q

This includes living the drug-free ethic

A

Readiness

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44
Q

Who of the U.S. Air Force represents the highest enlisted level of leadership

A

Chief Master Sergeant

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45
Q

Who is the Chief Master Sergeant respected by

A

All Airmen- Enlisted member and officers alike

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46
Q

Leadership is not about controlling people, but

A

serving them

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47
Q

Leadership is not _______ but ________

A

control, service

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48
Q

When the leader sees himself or herself primarily as a servant of the team

A

Servant Leadership

49
Q

The servant leader is

A

servant first

50
Q

Because anybody can serve, who can lead

A

anybody, even the youngest cadets

51
Q

The new leader’s vaccine against beocming self-centerd, or a bully

A

Servant-Leadership

52
Q

This type of leader helps individuals and the team grow

A

Servant-Leaders

53
Q

This type of leadership is not about a personal quest for power, prestige, or material rewards

A

Servant Leadership

54
Q

What gives a famous example of servant leadership that aspiring leaders from all backgrounds can appreciate

A

The history of Christianity, Jesus

55
Q

____________ is often seen as lazy, immature, and counter-productive way to lead

A

Pulling Rank

56
Q

Proponents of servant leadership would advise military officers and NCOs to see themselves as ______________ and authoritarian commanders last

A

servants first

57
Q

But recognize that he who is greatest among you shall be your servant

A

The new definition of Greatness

58
Q

Who said the quote, as well as the new definition of greatness?
“You only need a heart full of grace, a soul generated by love. You can be that servant.”

A

Rev. Dr. Martin Luther King Jr (MLK)

59
Q

A proper reading of the NCO Creed says as much, as does the Core Value “Service before self” or __________

A

Volunteer Service

60
Q

Servant Leadership, and the idea of caring which it is built upon, is a ________________________ for the Air Force

A

natural fit

61
Q

“When caring is __________….. mission failure is a very real possibility”

A

lacking/missing

62
Q

“Everybody can be _________, because everybody can _______”

A

Great, Serve

63
Q

The Leader, The Worker, and The Bystander is a story about General

A

George Washington

64
Q

“That, sir, is because I am an officer!” snaps the lieutenant. “I lead, I don’t do.”- Who comes and does what the lietenant thought was wrong fro him to do

A

George Washington

65
Q

the process through which leaders try to solve performance problems and develop their people

A

Coaching

66
Q

If it’s not ______ and helpful, it’s not _________

A

positive, coaching

67
Q

A person-to-person experience, a relationship between an experienced person and an inexperienced person

A

Coaching

68
Q

coaching requires a bond of

A

trust

69
Q

a good coach is a

A

servant

70
Q

When does someone require coaching

A

Anytime a leader identifies a need to help someone reach a higher level of effectiveness

71
Q

When someone struggles to meet a new level of _________, that might mean it’s time for coaching

A

excellence

72
Q

What does sucessful coaching look like? (4 key elements)

A

Diologue, Empowerment, Action, Improvement

73
Q

Coaching is marked by __________, a two-way conversation between the coach and the trainee

A

dialouge

74
Q

One assumption about coaching is that people learn more when they ________________________

A

figre things out for themselves

75
Q

This occurs when the person who has all the answers resists the urge to jump in and “fix” someone’s problems for them

A

empowerment

76
Q

The dialogue between coach and coachee must produce something

A

Action

77
Q

Ultimately, the goal of coaching is to help the coachee reach a higher level of effectiveness

A

Improvement

78
Q

What is latin for “deeds, not words”

A

Facta Non Verba

79
Q

coaching requires

A

creative thinking

80
Q

coaching also has a scientific aspect because it’s based on the study of

A

human behavior

81
Q

coaching begins with

A

observation

82
Q

Leaders need to _________ how their people perform

A

watch

83
Q

The best way to gain an understanding of someone’s strengths and weaknesses is through

A

direct observation

84
Q

rather than shooting from the hip, the coach should enter the dialouge having a

A

plan

85
Q

The coach needs to be clear about the _______ of that conversation

A

purpose

86
Q

What is at the very center of coaching

A

dialogue

87
Q

The coach uses words to paint a picture of the coachee’s behavior

A

mirroring

88
Q

Asking this type of question is a sure way to have a meaningful conversation

A

open-ended questions

89
Q

The coach listens intently to what the trainee says and does not say

A

Active Listening

90
Q

Closely watching how their subordinates perform, leaders discover what areas need coaching

A

Attention to detail

91
Q

“Hold a mirror up to the trainee and ask _______________”

A

what they see

92
Q

A question that requires more than a yes or no answer

A

open-ended question

93
Q

having someone acknowledge they understand what you are going through can help

A

validating

94
Q

There are many ways to ______ at a given situation

A

look

95
Q

Through this, the coach asks the trainee to look at the problem in a different way or from someone else’s perspective

A

Story Shift

96
Q

This helps people realize there is more to an issure than they may first realize

A

Story shifts

97
Q

Fear can ________ a person from moving forward

A

stop

98
Q

the reason people resist trying new things

A

Fear

99
Q

The the ________________ approach, a coach helps the coachee express the problem in one or two simple sentences

A

Bottom line

100
Q

The coach gives ________ about something the trainee is doing

A

feedback

101
Q

To be effective, feedback needs to be ______, constructive, and specific

A

positive

102
Q

serving a meaningful purpose

A

constructive

103
Q

with some concrete examples

A

specific

104
Q

Giving and receiving feedbakc is a critical part of

A

coaching

105
Q

Effective coaching includes _____________ that monitors how well the trainee is doing

A

follow-up

106
Q

Good coaches help people overcome their fears

A

Freedom From Fear

107
Q

Mirroring, Questioning, Active Listening, Validating, Story Shifting, Addressing Fears, Finding the bottom line, Providing direct feedback

A

8 Coaching Techniques

108
Q

this means to observe and direct people in fulfillment of the mission

A

supervise

109
Q

“Trust and believe in people…. Catch them doing things _______”

A

right

110
Q

Is a cornerstone of supervision

A

Trust

111
Q

True/False:
It would be impossible for a leader to unblinkingly supervise every team member all day long

A

True

112
Q

A supervisor is a ______, not a police officer waiting to catch a thug doing something illegal

A

servant-leader

113
Q

A second cornerstone of supervision

A

Fairness

114
Q

this means following an impartial set of rules and applying them equally to everyone.

A

Fairness

115
Q

not playing favorites is

A

fairness

116
Q

Being fair is a

A

virtue

117
Q

distinguishing between fair and unfair requires

A

wisdom

118
Q

this concept asks leaders to treat things are alike in the same way

A

fairness

119
Q

Who was one of the all-time great coaches was college football’s

A

Bear Bryant

Civil Air Patrol- Learn to Lead (12 decks)

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