Lean Six Sigma

Question 1

Lean Six Sigma is used

Answer 1

to solve problems or improve processes.

Question 2

DMAIC

Answer 2

define measure analyze improve control

Question 3

Define

Answer 3

meet with stakeholders to define the project goals and expectations.

Question 4

Control

Answer 4

monitor the process to ensure previous methods do not reappear.

Question 5

LEAN recognizes 8 types of waste:

Answer 5

Defects, excess processing, overproduction, waiting, inventory, transportation, motion, non/utilized talent.

Question 6

LEAN attributes waste to lack of

Answer 6

documentation, process standards, understanding customer needs, effective communication, process control, process design, management

Question 7

LEAN 5S quality tool

Answer 7

Sort: remove unnecessary items
Set in Order: arrange and label items so they are easy to retrieve and store.
Shine: clean your workspace daily.
Standardize: perform processes consistently
Sustain: maintain correct procedures

Question 8

Sigma Six 7 Key Principles

Answer 8

1. Focus on the customer
2. Understand how work really happens
3. Make processes flow smoothly
4. Reduce waste and concentrate on value
5. Stop defects by removing variation
6. Involve and collaborate with the team
7. Approach improvement systematically

Question 9

Lean vs Six Sigma

Answer 9

Lean streamlines processes while Six Sigma reduces variations