Lean leadership Flashcards
Lean culture
Guiding ideas
Tools and methods
Leadership and management
=> Congruence
Lean leadership
- Managing daily lean operations
- Help people grow
- Supporting continuous improvement
Toyota leadership model
Group Facilitator | Builder of Learning org
_______________________|_________________________
Byreaucratic Manager | Task master
Diamond model
- commit to self-development
- coach and develop others
- Support daily kaizen
- create vision and align goals
=> “true north values”
Three keys to lean leadership
- Go and see
- Ask why
- Show respect
Desirable leadership behaviour
- Share knowledge at all levels
- Keep your word / be consistent
- Act as example
- Be open and transparent
- Delegate, encourage accountability
- Be prepared to accept failure
Levels in organizations
Employees - perform work in daily operation, Kaizen
First line management - operational goals & plans, Guides daily operations
Middle management - links strategy and operations
Top management - Sets company direction, Strategic goals & plans
Management push
Critical in start-up phase
Employee pull
Lean work independent from the commitment and support of management
Teams take responsibility
Leaders role
Support and coach people
Management by objectives
Ensures team goals support vision
Use of metrics
Metrics used to measure performance against corporate objectives
Office or shop floor?
Go to Gemba
Information sharing
Two-way street
Problem solving
Facilitates “root cause” analysis
