Leading Projects People & Teams Flashcards
Explain how your actions demonstrated a democratic leadership style?
I allowed my team to participate in the decision making process in terms of the design programme whilst I offered guidance and control. I ensured I did not silence dissenting voices or those that offer a less popular point of view.
How did you behave towards the team to demonstrate a laissez faire style.
I allowed the team the freedom to be innovative/creative with the design within the parameters set. I trusted their expertise on what they do. However i regulalry hecked in on works performance an provided regular feedback.
What advice did you give to your client when you fully understood the reasons for delays for the M&E consultant?
I advised the Client to put the consultant on notice that their delay had caused the Clients time to review and sign off works to be less. The sign off could therefore be extended, which would impact programme or a thorough meeting will be held to go through the Stage 3 design and sign off there and then, therefore not impacting the programme.
When entering the meeting with the consultant was your planned approach to be empathetic?
No it wasn’t. I was disappointed with the consultant for missing the deadline and first went in with an autocratic approach, This brought out defensiveness of the consutant. I wanted to understand what the issue was to aid in working through it so I switched,
Did your empathetic approach improve the performance of the M&E consultant
It aided in having clear and honest discussions so I could identify a solution.
Did you advise your client or make any recommendations of corrective measures?
I recommended that consultant is put on notice for poor performance to ensure they allocate adequate resource to meet the agreed timeframes. I also implemented more regular updates from the team to ensure design is progressing as needed, to meet the deadlines.
Why did you consider that the lack of knowledge regarding gyms was of such importance?
The client wanted to develop a wellness suite which consisted of facilities found in high end gyms. None of the team had worked at high end gyms before. Therefore in order to mee the Clients requirements, and expert in this area was needed to advise on design, installation and management.
When advising your client that a gym consultant was needed, specifically what skills or background did you advise was required?
Someone who had designed high end gyms
Someone who understood space planning for gym Equipment
Someone who understood risks of managing a gym
Someone who understood the cost of operating a gym to feed into the Clients budget
On what basis did you make your recommendation following submission of proposals?
The gym consultant with the shortest lead in time, highest number of high end gym experience (i.e. those within spas or hotels) and the one selected had designed the gym the Client had used as a reference
