Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Organization And Management > Leading Chapter 6 > Flashcards

Leading Chapter 6 Flashcards

1
Q

A management Functions that involves inspiring and influencing people in the organization to achieve a common goal

A

Leading

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The process of working with and through others to achieve organizational objectives efficiently and ethically amid constant change

A

Managing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

The degree to which someone is sociable, talkative, and assertive

A

Extraversion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Th degree to which someone is good natured, cooperative, and trusting

A

Agreeableness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

The degree to which someone is responsible, dependable, persistent, and achievements-oriented

A

Conscientiousness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

The degree to which someone is calm, enthusiastic, and secure, or tense, nervous, depressed, and insecure

A

Emotional stability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

The degree to which someone is imaginative, artistically sensitive, and intellectual

A

Openness to experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Pertains to the ability to manage one’s self and interact with others in a positive way

A

Emotional intelligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Refers to employee behavior that exceeds work role requirements and also behaviors that go beyond the call of duty

A

Organizational citizenship behavior(OCB)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Refers to the extent to which an individual employee identifies with an organization and its goal

A

Organizational commitment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

JOB satisfaction refers to employee’s general attitude toward their respective job

A

Job satisfaction and productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Refers to psychological processes that arouse and direct goal-directed behavior

A

Motivation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A body of fundamental principles verifiable by experiment or observation

A

Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Give me the five needs of Maslow’s of needs

A

a. Physiological needs
b. Safety needs
c. Social needs
d. Esteem needs
e. Self-actualization needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Refers to the theory that was proposed by Douglas McGregor

A

McGregor’s Theory X and Theory Y

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Herzberg’s two factor Theory is also known as?

A

Motivation-Hygiene Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

(Achievement, recognition, growth, and responsibility) are associated with job satisfaction on Herzberg’s Two Factor Theory. What factor is it?

A

Intrinsic factors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

(Company, policy, salary, security and supervision) are associated with job dissatisfaction on Herzberg’s Two Factor Theory. What factor is it?

A

Extrinsic factors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Intrinsic factors are the motivators while the extrinsic factors are called?

A

Hygiene factors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

This theory was proposed by David McClelland

A

McClelland Three Needs Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What are the three needs that MacClelland referring to?

A

Needs for achievement, need for power, need for affiliation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

This theory was developed by Clayton Alderfer in the 1960s. For Alderfer, a set of core needs explains behavior

A

Alderfer’s ERG Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

In alderfer’s ERG theory. What is the meaning of E?

A

Existence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

In Alderfer’s ERG theory. What is the meaning of R?

A

Relatedness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

In Alderfer’s ERG Theory. What is the meaning of G?

A

Growth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

The degree by which a job requires different activities, sp employees may be able to use their different skills

A

Skill variety

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

The degree by which a job requires completion of an identifiable piece for work

A

Task identity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

The degree by which a job has a significant impact on the lives or work of others

A

Task significance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

The degree by which a job provides enough freedom

A

And discretion to employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

The degree by which performing Jon requirements result in the employee’s receipt of information about his or her performance effectiveness

A

Feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

A theory stating that specific goals motivate performance and that more difficult goals, when accepted by employees, result in greater motivation to perform well

A

Goal Setting Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

A theory which states that behavior is a function of its consequences

A

Reinforcement Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

A theory which states that employees are motivated to work well by combining tasks to form complete jobs

A

Job Design Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

The horizontal expansion of a job by increasing job scope

A

Job enlargement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

The increasing of job depth by Empowering employees to assume some tasks usually done by their managers

A

Job enrichment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Where employees are motivated to perform well because the task assigned to them

A

Job characteristics model

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

A theory developed by J. Stacey Adams which states that employees assess job outcomes in relation to eat they put into it and then compare these with their co-workers

A

Equity Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

States that an individual tends to act in a certain way, based on the expectation that the act will be followed by an outcome which may be attractive or unauthorized him or her

A

Expectancy theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

The process of inspiring and influencing a group of people to achieve a common goal

A

Leadership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

A theory based on leader traits or personal characteristics that differentiate leaders from folower

A

Trait theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

A theory that focuses on the behavior, action, conduct, demeanor, or deportment of a leader instead of his or her personality traits

A

Behavioral Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

The traits theory of leadership evolved from the earlier

A

Great Man Theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

This theory was based on the assumption that leaders were born with some innate ability to lead

A

Great Man Theory

44
Q

When is the behavioral theory began?

A

During the second World War

45
Q

This theory is based on the assumption that a leader’s effectiveness to contingent or dependent on the extent to which s leader’s style is fitted to actual situations in the organization’s internal and external environments

A

Fiedler model

46
Q

This theory proposed by Fred Fiedler

A

Fiedler theory

47
Q

Another situational leadership theory proposed by Paul Hersey and Ken Blanchard

A

Hersey - Blanchard theory

48
Q

Control which may be low or high

A

Situational control

49
Q

A theory developed by Robert House which states that the leader’s task is to lead his other followers or subordinates in achieving their goals

A

Path-Goal Theory

50
Q

Where the leader gives specific guidelines for follower so that task accomplishment would be easer

A

Directive leadership

51
Q

Where the leader shows concern and friendliness to subordinates

A

Supportive leadership

52
Q

Where the leader asks for suggestions from followers before decision-making

A

Participative leadership

53
Q

Where the Leader set the goals that subordinates must try to achieve

A

Achiement-oriented leadership

54
Q

Transactional leadership model, transformational leadership model, charismatic leadership theory, visionary leadership theory, and etc. This are example of ?

A

Modern leadership view

55
Q

A theoretical model which states that leaders guide their subordinates toward the achievement of their organization’s goals by using social exchange or transaction

A

Transactional leadership model

56
Q

A view that developed from transactional leadership. It states that leaders inspire or transform followers able to excite and inspire followers to every extra effort to achieve group goals

A

Transformational leadership model

57
Q

Leaders who have a charismatic personality are able to influence their subordinates to follow them

A

Charismatic leadership theory

58
Q

States that leaders are able to make their subordinates follow because of their ability to create and articulate a realistic, credible, and attractive vision hat may improve present conditions or circumstances

A

Visionary leadership theory

59
Q

Leadership is increasingly taking place within a team context and that more companies are now utilizing work team led or guided by leaders

A

Team leadership theory

60
Q

This theory proposes by Robert Greenleaf in 1970 stating that servant-leaders must focus on increased service to oyher rather than one’s self

A

Servant leadership theory

61
Q

The exchange of information and understanding

A

Communication

62
Q

Refers to oral and written communication

A

Verbal communication

63
Q

Refers to communication trough body movements, gestures, facial expressions, etc

A

Non-verbal communication

64
Q

Give me the 8 elements of communication process

A
  1. Input
  2. Sender
  3. Code
  4. Channel
  5. Noise
  6. Receiver
  7. Output
  8. Feedback
65
Q

Direction of communication that flow between people belonging to different organizational levels

A

Vertical communication

66
Q

Flow of information from an employee who belongs to a lower hierarchical levels to higher hierarchical levels

A

Upward communication

67
Q

Flow of information from the Manager, who belong to higher hierarchical levels to lower hierarchical levels (employee)

A

Downward communication

68
Q

A direction of communication that takes place among employees belonging to the same hierarchical level

A

Horizontal/lateral communication

69
Q

Entails communicating with someone or others who belong to different departments

A

Diagonal communication

70
Q

Where communication flows according to the usual formal chain of command, downward and upward

A

Chain network

71
Q

Where communication flows between a leader and other members of their group/team

A

Wheel network

72
Q

Where communication flows freely among all members of a team

A

All-channel network

73
Q

The Shaping of information communicated in order to make it look good or advantageous to the receiver

A

Filtering

74
Q

The interpretation of communications which may be influenced by extreme emotions felt by the receiver

A

Emotions

75
Q

Another barrier to good communication since there are too many pieces of information receiby an individual may have a negative effect on a person’s processing capacity

A

Information overload

76
Q

The act of self-protection when people are threatened by something or someone

A

Defensiveness

77
Q

Diversity of background of organization members may influence the language of the words that they use

A

Language

78
Q

The prevailing national culture may also cause problems in commucation among members of an organization, especially it is multinational company

A

National culture

79
Q

To avoid conflict resulting from communication problems. Managers try to overcome communication barriers

A

Overcoming communication barriers

80
Q

This is usually done by asking questions about a memo sent to subordinates or by asking them to give their comments or suggestions

A

Using feedback

81
Q

This is done by avoiding uncommon terms and flowery words that may just cause misinterpretation

A

Using simple language

82
Q

This means listening well in order go grasp the full meaning of the communication

A

Active listening

83
Q

When the receiver is affected by extreme anger, his interpretation of a message received may not accurate

A

Controlling emotions

84
Q

This also influences how communication is interpreted. Actions of the mrsdage receiver, lime throwing away a letter delivered to him

A

Observing body language

85
Q

Any alteration of people structure, or technology in organization brought by external or internal forces which they encounter

A

Organizational change

86
Q

The host of individual differences that make people in organization’s different from and similar to each other

A

Organizational diversity

87
Q

People’s attitude, value, wants and behavior change as time goes by, but changing them for better is not easy to do

A

Organizational development techniques

88
Q

Managers are advised to alter one or more of these structural components depending on the needs of their organization

A

Changing structure

89
Q

Refer to changes in work processes and methods used, introduction of new equipment and work tools. Automation, or computerization

A

Changes in technology

90
Q

A set of beliefs and values about how a community should act and do things

A

Culture

91
Q

A set of shared values and norm for behavior and expectations that influence the interaction of. Organization members in order to achieve their set mission, Vision, goals and objectives

A

Organizational culture

92
Q

This value focuses on the desire of Filipinos to be accepted and treated well by others

A

Social acceptance

93
Q

This theory was published by Abraham Maslow in 1943

A

Maslow’s Hierarchy of Needs Theory

94
Q

Give the five human needs

A

Physiological needs
Safety needs
Social needs
Esteem needs
Self-actualization needs

95
Q

Refers to the human needs for food, water, shelter and other physical necessities

A

Physiological needs

96
Q

Refers to human needs for security and protection from physical and psychological harm

A

Safety needs

97
Q

Pertain to the human desire to be loved and to love, as well as the need for affection and belongingness

A

Social needs

98
Q

Include the human need for self-respect, self-fulfillment, and become the best according yo one’s capability

A

Esteem needs

99
Q

The final needs and the over all of the Maslow’s Hierarchy theory

A

Self-actualization needs

100
Q

Thus value emphasizes that one must have financial stability and that he or she must be able to stand on his or her own two feet, without incurring debt in order to meet his or her basic material needs

A

Economic security

101
Q

This value is concerned with his or her desire to move up the social ladder, to another higher economic level, to a higher job positions.

A

Social mobility

102
Q

Refers to the amount of effort which must be put into minimizing gender discrimination and role inequalities

A

Gender egalitarianism

103
Q

Refers go hoe confrontational and dominant individuals should be in social relationships

A

Assertiveness

104
Q

Refers to individuals should be rewarded for improvement and excellence

A

Performance orientation

105
Q

Refers to how much society should encourage and reward people for being kind, fair, friendly, and generous

A

Humane orientation

Organization And Management (2 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions