LEADERSHIP TWO

Question 1

reactive planning

Answer 1

planning after the problem happens

Question 2

inactivism planning

Answer 2

preventing change, aims to maintain conformity

Question 3

pre-activism planning

Answer 3

wants to accelerate change and future oriented

Question 4

proactive planning

Answer 4

adaptation is key requirement

Question 5

mission

Answer 5

fundamental purpose, why we do what we do

Question 6

vision

Answer 6

desired future state of the organization

Question 7

SWOT analysis

Answer 7

strengths weaknesses opportunities and threats

Question 8

3 parts of cyclic time management

Answer 8

1. plan
2. prioritize
3. complete

Question 9

what is the 4th phase for motivating change

Answer 9

doing

Question 10

intrinsic

Answer 10

motivation comes from within

Question 11

extrinsic

Answer 11

motivation from external factors (rewards, promotions etc)

Question 12

maslow heirchy of needs

Answer 12

basic needs come first

Question 13

skinner

Answer 13

operant/ behavioral, similar to pavlov

Question 14

skinner trick

Answer 14

skinny dogs ring bells to eat

Question 15

herzberg

Answer 15

motivational/hygiene
motivation: reasons to stay
hygiene: creates staff dissatisfaction (supervision etc)

Question 16

herzberg trick

Answer 16

herzberg wakes up motivated to brush his teeth (hygiene)

Question 17

vroom

Answer 17

expect reward, if don’t get it then don’t work as hard

Question 18

vroom trick

Answer 18

the car vrooms across the finish line and expects a trophy

Question 19

McClelland

Answer 19

basic needs
-achievement
-affiliation
-power

Question 20

McClelland trick

Answer 20

McClelland listens to money glory power by lana del rey

Question 21

gellerman

Answer 21

“stretching”
stretching makes you stronger

Question 22

gellerman trick

Answer 22

gellerman goes to the gym to stretch

Question 23

mcgregor

Answer 23

mcgregor theory x and y

Question 24

mcgregor theory x trick

Answer 24

we hate EXES
- Xs hate to work

Question 25

mcgregor theory y trick

Answer 25

Yay were at work!! - Ys love to go to work

Question 26

decreased RN hours =

Answer 26

= increased patient adverse affects

Question 27

centralized staffing

Answer 27

computerized central staffing

Question 28

per diem

Answer 28

float nurses (hired per diem) reduces the cost of agency

Question 29

decentralized

Answer 29

staffing is made @ unit more autonomy, more time consuming

Question 30

flexible time

Answer 30

- allows nurses to scheduled shifts that fit their schedule

Question 31

agency and travel

Answer 31

premium pay! external nursing contracts

Question 32

self schedule

Answer 32

nursing makes their own schedule

Question 33

closed unit staffing

Answer 33

no float pools staffing must cover all absences staff doesn't get floated

Question 34

patient : nurse staffing

Answer 34

the simplest staff

Question 35

andragogy

Answer 35

adult learning

Question 36

pedagogy

Answer 36

pedi learning

Question 37

intergroup

Answer 37

group vs group/ unit vs unit

Question 38

intrapersonal

Answer 38

person vs self

Question 39

interpersonal

Answer 39

person vs person

Question 40

cooperation

Answer 40

win-lose

Question 41

collaborate

Answer 41

win - win = mutual respect

Question 42

negotiate

Answer 42

each lose a little

Question 43

consensus

Answer 43

both parties come to an agreement

Question 44

stages of conflict

Answer 44

1- latent 2-percieved 3- felt 4- overt 5- aftermath

Question 45

leader should address conflict in which phase

Answer 45

perceived phase (2nd)

Question 46

5 rights of delegation

Answer 46

1. right task 2. right circumstance 3. right person 4. right direction/communication 5. right supervision

Question 47

delegation is determined by who

Answer 47

BON

Question 48

causes of over-delegation

Answer 48

poor time mgmt, insecurity in ability

Question 49

causes of under-delegation

Answer 49

desire to do job + fear delegation perceived as inability

Question 50

steps of delegation

Answer 50

- monitor and educate - evaluate - was it successful?