LEADERSHIP TWO Flashcards
reactive planning
planning after the problem happens
inactivism planning
preventing change, aims to maintain conformity
pre-activism planning
wants to accelerate change and future oriented
proactive planning
adaptation is key requirement
mission
fundamental purpose, why we do what we do
vision
desired future state of the organization
SWOT analysis
strengths weaknesses opportunities and threats
3 parts of cyclic time management
- plan
- prioritize
- complete
what is the 4th phase for motivating change
doing
intrinsic
motivation comes from within
extrinsic
motivation from external factors (rewards, promotions etc)
maslow heirchy of needs
basic needs come first
skinner
operant/ behavioral, similar to pavlov
skinner trick
skinny dogs ring bells to eat
herzberg
motivational/hygiene
motivation: reasons to stay
hygiene: creates staff dissatisfaction (supervision etc)
herzberg trick
herzberg wakes up motivated to brush his teeth (hygiene)
vroom
expect reward, if don’t get it then don’t work as hard
vroom trick
the car vrooms across the finish line and expects a trophy
McClelland
basic needs
-achievement
-affiliation
-power
McClelland trick
McClelland listens to money glory power by lana del rey
gellerman
“stretching”
stretching makes you stronger
gellerman trick
gellerman goes to the gym to stretch
mcgregor
mcgregor theory x and y
mcgregor theory x trick
we hate EXES
- Xs hate to work
mcgregor theory y trick
Yay were at work!!
- Ys love to go to work
decreased RN hours =
= increased patient adverse affects
centralized staffing
computerized central staffing
per diem
float nurses (hired per diem)
reduces the cost of agency
decentralized
staffing is made @ unit more autonomy, more time consuming
flexible time
- allows nurses to scheduled shifts that fit their schedule
agency and travel
premium pay! external nursing contracts
self schedule
nursing makes their own schedule
closed unit staffing
no float pools
staffing must cover all absences
staff doesn’t get floated
patient : nurse staffing
the simplest staff
andragogy
adult learning
pedagogy
pedi learning
intergroup
group vs group/ unit vs unit
intrapersonal
person vs self
interpersonal
person vs person
cooperation
win-lose
collaborate
win - win
= mutual respect
negotiate
each lose a little
consensus
both parties come to an agreement
stages of conflict
1- latent
2-percieved
3- felt
4- overt
5- aftermath
leader should address conflict in which phase
perceived phase (2nd)
5 rights of delegation
- right task
- right circumstance
- right person
- right direction/communication
- right supervision
delegation is determined by who
BON
causes of over-delegation
poor time mgmt, insecurity in ability
causes of under-delegation
desire to do job + fear delegation perceived as inability
steps of delegation
- monitor and educate
- evaluate
- was it successful?
