LEADERSHIP EXAM ONE Flashcards

1
Q

HENRI FAYOL MANAGEMENT

A
  • planning
  • organizing
  • staffing
  • directing
  • controlling
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2
Q

LUTHER GULICK 7 ACTIVITES OF MANAGMENT

A
  1. planning
  2. organizing
  3. staffing
  4. directing
  5. coordinating
  6. reporting
  7. budgeting
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3
Q

SCALAR CHAIN

A

keeping communication within the chain of command

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4
Q

ELTON MAYO HAWETHORNE EFFECT

A

people work harder when they’re being watched

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5
Q

MCGREGOR THEORY X

A

people WANT to be directed and controlled (assembly line)

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6
Q

MCGREGOR THEORY Y

A

people like to work when they UNDERSTAND what is expected of them and when they receive satisfaction from their jobs

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7
Q

CONTINGENCY THEORY

A

there is not best way to manage , organization is flexible and reacts to changes

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8
Q

LAISSEZ FAIRE

A

leaderless, communication is between group members, motivation is responsible between individual staff members.

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9
Q

OUCHI THEORY Z

A
  • american + japanese management
  • happy employee = happy family/good benefits = employee stays longer
  • GOAL: increase employee loyalty
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10
Q

GREAT MAN THEORY

A

people are born to lead

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11
Q

FIELDERS CONTINGENCY THEORY

A
  1. task oriented
    - efficiency + productivity
  2. relationship oriented
    - concerned w huma resources
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12
Q

transactional leadership

A

focuses on IMMEDIATE problems

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13
Q

transformational leader

A
  • identifies common values
  • admired and emulated
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14
Q

BENNERS STAGES

A
  1. novice
  2. advanced beginner
  3. competent
  4. proficient
  5. expert
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15
Q

holistic, sees whole situation, not just parts

A

proficient

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16
Q

intuition and insight guides them

A

expert

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17
Q

verbal cues

A

novice

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18
Q

trouble sleeping, preceptor doesn’t know everything

A

burnout

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19
Q

what question do you ask in an interview to make a good impression

A

cohesiveness of the unit

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20
Q

nurse looks at to see if her career goals align

A

mission statement

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21
Q

traditional problem solving

A

identify problem

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22
Q

weakness of problem solving and decisions making

A

time constraints and no objective

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23
Q

max weber

A

bureaucratic organizations

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24
Q

Henri Fayol

A

the management process

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25
Elton Mayo
the Hawthorne effect
26
Douglas McGregor
Theory X and Y
27
William Ouchi
Theory Z
28
Fredrick Taylor
Scientific Management
29
max weber bureaucracy
looked for ways to bring formalized structures to organizations. ex: armed force
30
Henri Fayol 5 managements functions
1. Planning 2. Organizing 3. Staffing 4. Directing 5. Controlling
31
Directing function
managing conflict
32
Elton Mayo Hawthorne effect
people work harder when theyre being watched
33
mcgregor theory x
people want to be directed and controlled
34
McGregor theory y
understands what is expected, critical thinking
35
theory z - ouchi
focus on long-term employment (benefits, make family happy = long term employees)
36
Authoritarian
makes decisions for the group and tells them what to do
37
democratic
includes group in decision
38
laissez-faire
leaderless, people vote, no leader laissez = LAZY
39
behavioral leadership
1. authoritarian 2. democratic 3. laissez faire
40
transactional leadership
uses rewards to motivate followers, day to day operations, focus on immediate problems
41
transformational leadership
admired and emulated, thinks followers
42
transactional leadership
trade offs to meet goals
43
level 5 leadership
HUMILITY + good leader
44
decrease overtime, the manager of unit offers nurses to get work done 2 month period
principal agent theory
45
authentic leadership
true to themselves
46
thought leadership
innovative, risk taking
47
quantum leadership
COMPLEX AND DYNAMIC environment effects productivity
48
authentic leadership
first looks at their own values
49
how many hours for license renewal
20 hours
50
nurse wants to know if she can remove chest tube
NPA
51
temporary license
75 days
52
BON mission
protect and promote welfare of people of texas
53
people must choose to follow a leader
true of leader but not manager
54
thought leadership implements change by
convincing them its innovative
55
phases of reality shock in order
1. honeymoon 2. shock 3. recovery 4. resolution
56
evaluate decision making
does outcome match original objective
57
safe harbor protects nurses from
retaliation from BON
58
intuition thinker
R brain dominant
59
analytical thinking
L brain
60
jim collins leader 5
admits his mistake HUMILITY
61
303
peer review: can report nursing students
62
authentic leader
gets all info before making a decision
63
dealing with difficult nurse
emotions
64
2 qualities of authentic leader
transparent integrity reliability