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LEADERSHIP > LEADERSHIP EXAM ONE > Flashcards

LEADERSHIP EXAM ONE Flashcards

1
Q

HENRI FAYOL MANAGEMENT

A
  • planning
  • organizing
  • staffing
  • directing
  • controlling
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2
Q

LUTHER GULICK 7 ACTIVITES OF MANAGMENT

A
  1. planning
  2. organizing
  3. staffing
  4. directing
  5. coordinating
  6. reporting
  7. budgeting
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3
Q

SCALAR CHAIN

A

keeping communication within the chain of command

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4
Q

ELTON MAYO HAWETHORNE EFFECT

A

people work harder when they’re being watched

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5
Q

MCGREGOR THEORY X

A

people WANT to be directed and controlled (assembly line)

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6
Q

MCGREGOR THEORY Y

A

people like to work when they UNDERSTAND what is expected of them and when they receive satisfaction from their jobs

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7
Q

CONTINGENCY THEORY

A

there is not best way to manage , organization is flexible and reacts to changes

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8
Q

LAISSEZ FAIRE

A

leaderless, communication is between group members, motivation is responsible between individual staff members.

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9
Q

OUCHI THEORY Z

A
  • american + japanese management
  • happy employee = happy family/good benefits = employee stays longer
  • GOAL: increase employee loyalty
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10
Q

GREAT MAN THEORY

A

people are born to lead

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11
Q

FIELDERS CONTINGENCY THEORY

A
  1. task oriented
    - efficiency + productivity
  2. relationship oriented
    - concerned w huma resources
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12
Q

transactional leadership

A

focuses on IMMEDIATE problems

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13
Q

transformational leader

A
  • identifies common values
  • admired and emulated
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14
Q

BENNERS STAGES

A
  1. novice
  2. advanced beginner
  3. competent
  4. proficient
  5. expert
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15
Q

holistic, sees whole situation, not just parts

A

proficient

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16
Q

intuition and insight guides them

A

expert

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17
Q

verbal cues

A

novice

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18
Q

trouble sleeping, preceptor doesn’t know everything

A

burnout

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19
Q

what question do you ask in an interview to make a good impression

A

cohesiveness of the unit

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20
Q

nurse looks at to see if her career goals align

A

mission statement

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21
Q

traditional problem solving

A

identify problem

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22
Q

weakness of problem solving and decisions making

A

time constraints and no objective

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23
Q

max weber

A

bureaucratic organizations

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24
Q

Henri Fayol

A

the management process

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25
Q

Elton Mayo

A

the Hawthorne effect

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26
Q

Douglas McGregor

A

Theory X and Y

27
Q

William Ouchi

28
Q

Fredrick Taylor

A

Scientific Management

29
Q

max weber bureaucracy

A

looked for ways to bring formalized structures to organizations.
ex: armed force

30
Q

Henri Fayol 5 managements functions

A
  1. Planning
  2. Organizing
  3. Staffing
  4. Directing
  5. Controlling
31
Q

Directing function

A

managing conflict

32
Q

Elton Mayo Hawthorne effect

A

people work harder when theyre being watched

33
Q

mcgregor theory x

A

people want to be directed and controlled

34
Q

McGregor theory y

A

understands what is expected, critical thinking

35
Q

theory z - ouchi

A

focus on long-term employment (benefits, make family happy = long term employees)

36
Q

Authoritarian

A

makes decisions for the group and tells them what to do

37
Q

democratic

A

includes group in decision

38
Q

laissez-faire

A

leaderless, people vote, no leader laissez = LAZY

39
Q

behavioral leadership

A
  1. authoritarian
  2. democratic
  3. laissez faire
40
Q

transactional leadership

A

uses rewards to motivate followers, day to day operations, focus on immediate problems

41
Q

transformational leadership

A

admired and emulated, thinks followers

42
Q

transactional leadership

A

trade offs to meet goals

43
Q

level 5 leadership

A

HUMILITY + good leader

44
Q

decrease overtime, the manager of unit offers nurses to get work done 2 month period

A

principal agent theory

45
Q

authentic leadership

A

true to themselves

46
Q

thought leadership

A

innovative, risk taking

47
Q

quantum leadership

A

COMPLEX AND DYNAMIC environment effects productivity

48
Q

authentic leadership

A

first looks at their own values

49
Q

how many hours for license renewal

50
Q

nurse wants to know if she can remove chest tube

51
Q

temporary license

52
Q

BON mission

A

protect and promote welfare of people of texas

53
Q

people must choose to follow a leader

A

true of leader but not manager

54
Q

thought leadership implements change by

A

convincing them its innovative

55
Q

phases of reality shock in order

A
  1. honeymoon
  2. shock
  3. recovery
  4. resolution
56
Q

evaluate decision making

A

does outcome match original objective

57
Q

safe harbor protects nurses from

A

retaliation from BON

58
Q

intuition thinker

A

R brain dominant

59
Q

analytical thinking

60
Q

jim collins leader 5

A

admits his mistake HUMILITY

61
Q

303

A

peer review: can report nursing students

62
Q

authentic leader

A

gets all info before making a decision

63
Q

dealing with difficult nurse

64
Q

2 qualities of authentic leader

A

transparent integrity
reliability

LEADERSHIP (3 decks)

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