Leadership & Management Flashcards

1
Q

Management

A

the process of coordination and integration of resources through planning, organizing, coordinating, directing and controlling to accomplish specific institutional goals and objectives.

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2
Q

Leadership

A

Process of influencing people to accomplish goals

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3
Q

leader

A

informs others of the goal to be obtained to solutions can be co-created in the best manner to serve clinical and organizational needs

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4
Q

motivator

A

motivates others assertively toward the objective at hand

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5
Q

communicator

A

deals with people skillfully: coach, communicate, and counsel

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6
Q

Decision maker

A

uses critical thinking skills in decision making

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7
Q

followers

A

engages with others who are leading or managing in contribution to problem identification, completing tasks, and providing feedback

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8
Q

goals/vision/holistic vew

A

engage others to asses the current reality, determine and specify a desired end point state, and then strategize to reduce the difference

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9
Q

Delegation

A

transfer of responsibility for the performance of a task from one individual to another while retaining accountability for the outcome

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10
Q

responsibility

A

obligation involved when one accepts an assignment

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11
Q

accountability

A

being responsible and answerable for the actions or inactions of self of others in the context of delegation

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12
Q

authority

A

right to act or command the action of others, based on the Texas Nurse Practice Act

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13
Q

Supervision

A

the provision of guidance or direction, over-sight, evaluation, and follow-up by the licensed nurse for the accomplishment of a delegated nursing task by a UAP

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14
Q

Competence

A

the ability to perform a skill according to a set of procedural standard

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15
Q

Delegation Decision Tree

A

Assess and Plan
Communication
Surveillance/Supervision
Evaluation and Feedback

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16
Q

other definitions of accountability

A

“Being answerable for what one has done, and standing behind that decision and/or action” (Hansten & Jackson, 2009, p. 79)
“Being responsible and answerable for actions or inactions of self or others in the context of delegation” (NCSBN, 1995, p. 1)
The delegate is accountable for accepting the delegation and for his/her own actions in carrying out the task (NCSBN, 1995, p. 3)

17
Q

You are accountable for:

A
Deciding to delegate
Assessing patient’s needs
Planning desired outcomes
Assessing competency of delegate
Giving clear directions and obtaining acceptance from delegate
Following up and providing feedback
18
Q

5 Rights of Delegation

A
Deciding to delegate
Assessing patient’s needs
Planning desired outcomes
Assessing competency of delegate
Giving clear directions and obtaining acceptance from delegate
Following up and providing feedback
19
Q

factors to assess before delegating

A
Potential for harm
Complexity of the task
Amount of problem solving
Unpredictability of outcome
Level of patient interaction
20
Q

RN v. LVN

A

RN’s- assess, plan care, monitor, and evaluate all patients, especially complex, unstable patients with unpredictable outcomes.
LVN’s- care for stable patients with predictable outcomes, they work under the direction of the RN and are responsible for their action within their scope of practice.

21
Q

Cannot Delegate

A

Assessments that identify needs or problems or diagnose human responses
Any aspect of planning
Health counseling, teaching, or referrals to other health care providers
Therapeutic nursing techniques and comprehensive care planning

22
Q

How to give/receive feedback effectively

A
Ask for input
Give credit for effort
Share perceptions
Explore differing points of view
Determine what steps are needed for desired outcomes
Revisit plan and results achieved
23
Q

Commonly delegated tasks

A

Non-invasive and Non-sterile treatments
Vitals signs, height, weight, intake and output, glucometer
Ambulation, positioning, turning
Transporting of client within the facility
Personal hygiene and elimination, activities of daily living
Feeding, cutting up food, or placing meal trays at bedside
Socialization activities

24
Q

Under delegation

A

The delegator fails to transfer full authority to the delegate.
The delegator take back responsibility for aspects of the task.
The delegator fails to equip and direct the delegate.

25
Q

Over delegation

A

Over delegation occurs when the delegator loses control over a situation by providing the delegate with too much authority or too much responsibility. This places the delegator at a risky position, increasing potential for liability

26
Q

Delegation Dont’s

A
Assessment
Formulation of a nursing care plan
Implementation  of parts of the nursing care plan
Responsibility and accountability of health education
Dosage calculations
Injectable medications (except insulin)
Medications via a non-permanent tube
Verbal and telephone orders
Initial dose