Communication Flashcards

1
Q

Capacity for speech and language

A

Intact physiological functioning of the respiratory system
Intact speech control center of the cerebral cortex
Articulation and resonance structures of the mouth and nasal cavities
Intelligence, need, stimulation

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2
Q

components of language

A

Children first achieve a knowledge of phonology
Children learn to hear and pronounce the speech like sounds and to combine them to make words
Children learn the semantics of language
Children learn syntax
Children learn pragmatics of language

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3
Q

levels of communicatin

A

Intrapersonal communication occurs within an individual
Interpersonal communication is one-on-one interaction between a nurse and another person that occurs face to face and is the heart of nursing
Transpersonal communication is interaction that occurs within a person’s spiritual domain
Small-group communication is interaction that occurs when a small group of people meet
Public communication is interaction with an audience

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4
Q

guidelines for therapeutic communication

A

Never express judgment at statements made by the patient
Express interest and concern for the patient’s problems
Don’t believe everything that you hear
Ask open ended questions
Avoid “why” questions
Use words that mean the same thing to patient and nurse
Be as quantitative as possible
Listen to what the patient or family member is saying
Get the patient’s view on current situation

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5
Q

disturbed communication

A

An attempt is made to not communicate
Disqualifications invalidate messages sent or received
Incongruent messages
Messages taken out of context
May confirm or reject a person’s view of self

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