Leadership (kill me) Flashcards

1
Q

What is organizational behavior?

A
  • A field of research; that examines the impact that individuals, groups, and structures have on behavior within organizations, intending to apply such knowledge to improve human and organizational behavior
  • The study of both personal and social psychology (cognition, emotion, and behavior) in organizations
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2
Q

Why should we care about psychology and OB?

A
  • Develop yourself and improve your own people skills.
  • Anticipate the “unseen” reality.
  • Develop people around you and improve the performance of individuals and groups.
  • Improve work quality and the quality of life in projects.
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3
Q

What are some important challenges in project management?

A
  • Identify a good fit between personality and job requirements in a particular project.
  • Identify an optimal level of stress and read early signs of
    exhaustion and burnout and put supports in place to support
  • Identify and leverage optimal levels of productivity and learning
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4
Q

What is leadership?

A

Leadership is the process of influencing others.

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5
Q

What factors make leadership initiatives effective?

A
  • Targeting effectiveness
  • Targeting efficiency
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6
Q

What is effectiveness?

A
  • Decision-making combined with project management skills
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7
Q

What is efficiency?

A
  • Targeting engagement and inhibition by managing the personal and social dynamics of others
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8
Q

What is direction?

A

Determined by group members’ collective project management skills in
combination with their collective leadership skills.
(is the group ’moving’ in the right direction?)

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9
Q

What is drive?

A

Determined by personal dynamics (e.g., personality, psychological resources)
and social dynamics (e.g., team climate)
(How fast is the group ’moving’ ?)

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10
Q

Why do we need both drive and direction?

A
  • Direction without Drive means looking in the right direction without moving closer.
  • Drive without direction means moving fast in the wrong direction.
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11
Q

What are some factors driving leadership initiative?

A

Personal dynamics
* Competence
* Motivation
* Confidence

Social dynamics
* Explicit roles and responsibilities
* Norms
* Psychological safety
* Support and respect

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12
Q

What is the difference between a manager and leadership?

A

▪ Manager is an organizational function: You can be a manager regardless of
how you act or behave!
▪ Leadership is an activity! You can enact leadership regardless of whether you
are in a managerial/leadership position or not.

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13
Q

What are some tactics to increase efficiency?

A
  • Increase engagement and decrease inhibition.
  • Focus on personality dynamics.
  • Focus on social dynamics.
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14
Q

Why is leadership needed?

A

Because people are misdirected or inefficient.

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15
Q

Where is leadership needed?

A

Anywhere people work.

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16
Q

What is personality psychology?

A

Who you are determines how you feel, think, and behave.

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17
Q

What is social psychology?

A

Who you are with determines how you feel, think, and behave.

18
Q

What is well-being?

A
  • a state of happiness and contentment, with low levels of anxiety, generally good physical and mental health and vision, or good quality of life.
19
Q

What is job satisfaction?

A
  • A worker’s attitude toward his job, is often expressed as a hedonic response of liking or disliking the work itself, the rewards (salary, promotion, recognition), or the context (working conditions, colleagues). See also job involvement.
20
Q

What is burnout?

A

Physical, emotional, or mental exhaustion is accompanied by reduced motivation, reduced performance, and negative attitudes towards self and others.

21
Q

What causes burnout?

A

Performing at a high level until stress and tension, especially from extreme and prolonged physical or mental exertion or an overloaded workload, take their toll.

22
Q

What are the 5 generic personality traits?

A
  • Extroversion
  • Agreeableness
  • Conscientiousness
  • Emotional Stability (Neuroticism)
  • Openness
23
Q

How does the Big 5 describe extroversion?

A

Sociable and confident

24
Q

How does the Big 5 describe agreeableness?

A

Good-natured, cooperative, and trusting

25
Q

How does the Big 5 describe conscientiousness?

A

Responsible, reliable, persistent, and organized

26
Q

How does the Big 5 describe emotional stability (neuroticism)?

A
  • Calm, confident, secure under stress (positive)
  • Nervous, depressed, and insecure under stress (negative)
27
Q

How does the Big 5 describe openness?

A

Curious, imaginative, artistic, and sensitive

28
Q

What is emotional intelligence?

A

The ability to process emotional information and use it in reasoning and other cognitive activities.

29
Q

What are the abilities included in emotional intelligence?

A
  • Self-awareness and self-understanding
  • Self-regulation
  • Social skills
  • Empathy
30
Q

What is self-awareness and self-understanding?

A

Being able to perceive, assess, and understand one’s feelings.

31
Q

What is self-regulation?

A

Regulating and managing in ways that favor one’s thinking, motivation, decision-making, and behavior.

32
Q

What are social skills?

A

Understanding and being able to express oneself in emotional language and use emotional information; to regulate one’s own and other’s emotions to
promote growth and well-being.

33
Q

What is empathy?

A

Understanding others and being able to feel others’ situations and being able to see the world from a different perspective.

34
Q

How does emotional intelligence increase performance?

A
  • Negotiation
  • Colleague and customer service
  • Decision-making
  • Motivation
35
Q

What are the three basic psychological needs?

A
  • Need for relatedness
  • Need for competence
  • Need for autonomy
36
Q

What are the two different types of motivation?

A
  • Intrinsic motivation
  • Extrinsic motivation
37
Q

What is intrinsic motivation?

A

The incentive we feel to complete a task simply because we find it interesting or enjoyable.

38
Q

What is extrinsic motivation?

A

When you get rewarded for your work (eg, rewards).

39
Q

What are some important implications for work rewards?

A
  • Internal and external driving forces are not independent
  • Extrinsic motivators (eg, rewards) reduce (mostly) intrinsic motivators
  • For most jobs, pay should not be dependent on performance
40
Q

What does affect our well-being?

A
  • Need for acceptance: The need for positive social engagement
  • Need for optimal predictability: The desire to know the connections of things around us
  • Need for skills: The skills that serve us well in the world
41
Q

What are the three psychological resources?

A
  • Motivation
  • Emotions
  • Attention
42
Q

What can build or deplete our psychological resources?

A
  • Acceptance
  • Competence
  • Optimal predictability