Leadership and PT Management

Question 1

True or false: management is a set of processes that can keep a complicated system of people and technology running smoothly?

Answer 1

True

Question 2

True or false: leadership is a set of processes that creates organizations in the first place or adapts them to significantly changing circumstances?

Answer 2

True

Question 3

True or false: Leadership does not define what the future should look like, does not align people with that vision and does not inspire them to make it happen despite the obstacles

Answer 3

False

Question 4

Managing is _____ things _____

Answer 4

Doing things right

Question 5

Leadership is _____ _____ things

Answer 5

Doing right things

Question 6

Can leaders people who can guide others to achieve a desired goal?

Answer 6

Yes

Question 7

Do leaders demonstrate the ability to augment productivity, create substantial change and inspire others to engage in professional development?

Answer 7

Yes

Question 8

What are the different levels of leadership?

Answer 8

Leading Self
Leading Others
Leading Managers
Leading Divisions
Leading Organizations

Question 9

What holds people back from becoming leaders?

Answer 9

Complacency
“They will do it”
Playing the victim (mentality)
Some skills are missing

Question 10

What are 10 ways to overcome imposter syndrome

Answer 10

Keep a journal
Get some goals
Build a professional support network
Get bad feedback
Update your CV
Get a coach
Recognize leaning and failure are okay
Keep a positive feedback file
Do things outside of work that make you feel good
Say it out loud to someone you trust ("I feel like a fraud")

Question 11

What is emotional intelligence?

Answer 11

The capacity to be aware of, control and express one’s emotions and to handle interpersonal relationships judiciously and empathetically

Question 12

What are the components of emotional intelligence?

Answer 12

Self-awareness
Self-regulation
Motivation
Empathy
Social skills

Question 13

What is emotional self-awareness?

Answer 13

The ability to read your emotions and recognize its impact on others.
Know your “Hot buttons”
Also consider your:
values, passions, vision, strengths and weaknesses, ability to handle dissappointment, mistakes and setbacks

Question 14

What is resonance?

Answer 14

Ability to evoke or suggest images, memories and emotions

Question 15

What is dissonance?

Answer 15

A tension or clash resulting from the combination of two

Question 16

What positive effects does improved emotional intelligence have?

Answer 16

Physiological health
Work performance
Teamwork
Conflict management
Pt satisfaction
Coaching skills
Employability and re-employment
Workplace incivility
Institutional climate
Job satisfaction

Question 17

True or false: higher levels of emotional intelligence have a protective element against burn out syndrome in healthcare professionals?

Answer 17

True

Question 18

True or false: health care professionals with developed emotional intelligence are better communicators?

Answer 18

True

Question 19

How do you measure your emotional intelligence?

Answer 19

Are you getting along well with others?
Do you feel close to loved ones and your colleagues?
Also self report questionnaires

Question 20

What were the three most important characteristics required for leadership as perceived by PT’s

Answer 20

Communication, professionalism and credibility

Question 21

What does the leadership division of the CPA do?

Answer 21

Role is to coordinate, promote, and provide programs and services for the acknowledgement and development of leadership skills and attributes in PT’s