Leadership And Management

Question 1

Leadership

Answer 1

Act of guiding/influencing people to achieve desired outcomes

(Influence beliefs, opinions or behaviors of an individual or group)

Question 2

Management

Answer 2

Coordination of resources (time, people, supplies) to achieve outcomes. Requires problem solving and decision-making process

Question 3

Connection power

Answer 3

Persons relationship with other people who are perceived as being powerful

Question 4

Reverent power

Answer 4

Followers identification with the leader. (Admired and respected nurse leader able to influence other nurses because if their desire to be like the manager)

Question 5

Coercive power

Answer 5

Based on fear of punishment for failure to comply with stated rules

Question 6

Legitimate power

Answer 6

Ones official position in the organization.

Question 7

Information power

Answer 7

An individual possession of a type of knowledge that is needed by others

Question 8

Informal power

Answer 8

Result of personal relationships, being in the right place at the right time, unique characteristics such as attractiveness, education, experience, drive or decisiveness

Question 9

Reward power

Answer 9

Ability to compensate others for complying with various organizational rules and goals

Question 10

Expert power

Answer 10

Based on knowledge, skills and information.

Question 11

Types of skills of leadership and management roles

Answer 11

Technical skills: clinical expertise and nursing knowledge

Human skills: ability and good judgement to work with people as an effective leader promoting productivity

Conceptual skills: ability to understand the complexities of an organization and to recognize how and where ones management area fits into the overall structure

Question 12

Effective leader depends on:

Answer 12

Organizational culture

Values held by be leader/manager and those of the followers

Complexities of the situation

Type of work to be accomplished

Environment in which work takes place

Question 13

Characteristics that determine the effectiveness of a leader

Answer 13

Intelligence

Alertness

Dependability

Energetic

Enthusiastic

Driven

Ambitious

Decisive

Self-confident

Cooperative

Technically masterful

Question 14

Types of transformational leadership

Answer 14

Transactional and transformational

Question 15

Transactional leadership

Answer 15

Day to day operations

Incentive: reward for accomplishment

Reactive approach: monitor work performance and correct as needed, deals with problems as they occur

Question 16

Transformational leadership

Answer 16

Vision and direction of organization

Incentive: inspiration and empowerment

Proactive approach: provide mentoring to individual staff members based on need.

Question 17

Management behavior theory.

Answer 17

Proposed to explain management is based on behaviors of managers/leaders and followers.

Authoritative, participative, laissez-faire

Question 18

Weber’s theory of bureaucracy

Answer 18

Emphasizes the need for a formal set of procedures and competent managers to ensure that a large organization is effective

Question 19

Systems theory

Answer 19

Views the organization as a set of interdependent parts that together form a whole.

Question 20

Chaos theory

Answer 20

Attempts to account for the complexities and randomness in organizations.

Question 21

Primary functions for nurse management

Answer 21

Planning
Organizing
Staffing
Directing
Controlling

Question 22

Mission statement and philosophy

Answer 22

Organizations statement describes its purpose and the reason why it exists. Philosophy describes its values and beliefs. All planning by the nurse manager should reflect and exemplify this stated mission and philosophy.