Leadership and Management

Question 1

Definition of Leadership

Answer 1

Leadership refers to the use of personal traits and personal power to constructively and ethically influence and persuade

Question 2

The Great Man Theory

Answer 2

Asserts that some people are born to be leaders and others are born to be followers

Question 3

Behavioral Theories

Answer 3

Focus is on human relations. Leaders are made through education, training, and life experience. Importance is placed on what the leader does, how relations are formed and treated. Assume that effective leaders aquire a pattern of learned behaviors “styles”

Question 4

Autocratic Leadership Style

Answer 4

Assumes that individuals are motivated by external forces such as power, authority, and need for approval

Question 5

Democratic Leadership Style

Answer 5

Assumes that individuals are motivated by internal drives and impulses and want to participate in decisions and want to get tasks done

Question 6

Laissez-Faire Style

Answer 6

Assumes that individuals are motivated by internal drives and impulses and they need to be left alone to make decisions about how to complete work.

*Allows for creating something new

Question 7

Situational-Contingency Leadership

Answer 7

The leader uses a combination of styles based on current circumstances and events

Question 8

Transactional Leadership

Answer 8

Is aimed at maintaining equilibrium, or the status quo, by performing work according to policy and procedures, maximizing self-interests and personal rewards. This leader is concerned with day-to-day operations. The focus is on tasks and getting the work done.

Question 9

Transformative Leadership

Answer 9

Has a vision and is able to empower others with this vision. The focus is on vision and empowerment

Question 10

List the 5 Key Functions of Management in order

Answer 10

1. Planning
2. Organizing
3. Staffing
4. Directing
5. Controlling
   (Please Offer Some Different Colors)

Question 11

What are the 5 things included in Directing?

Answer 11

Motivating
Managing Conflict
Delegating
Communication
Facilitating Collaboration

Question 12

What are the 7 Habits of Highly Effective People?

Answer 12

1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think win-win
5. Seek first to understand then to be understood
6. Synergize
7. Sharpen the saw
   (Big Boys Put on Their Shirts Socks & Shoes)

Question 13

Who developed the Seven Habits of Highly Effective People?

Answer 13

Stephen Covey

Question 14

Describe habit 6, Synergize

Answer 14

This habit creates co-operation. It is based on the principle that the whole is greater than the sum of its parts. This habit implicitly lays down the challenge to see the good and potential in the other people’s contributions.

Question 15

Describe habit 7, Sharpen the Saw

Answer 15

It is a habit of self-renewal and it surrounds all of the other habits enabling and encouraging them to happen and grow

Question 16

The Theory of Scientific Management 4 principles

Answer 16

Frederic Taylor

1. Work could be scientifically designed to promote greater efficiency
2. Establishment of a personnel system
3. Introduction of financial incentives as a reward
4. The relationship btwn manager and worker were to be cooperative and interdependent