Leadership and Management Flashcards

1
Q

provide direction

A

leader

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2
Q

get things done

A

manager

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3
Q

plays a central role in health care

A

laboratory

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4
Q

Purpose of Laboratory

A
  1. detect disease
  2. confirm/reject a diagnosis
  3. establish prognosis
  4. guide patient management
  5. monitor efficacy of therapy
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5
Q

Laboratory must use ______ to achieve its goal

A
  1. medical, scientific and technical expertise
  2. resources
  3. organization, management and communication skills
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6
Q

provides the direction of where one going

A

leadership

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7
Q

provides the “road” to get there

A

management

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8
Q

four primary management function

A
  1. planning and prompt decision-making
  2. organizing
  3. leading
  4. controlling
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9
Q

Leadership Styles

A

Supportive
Directive
Delegating
Coaching

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10
Q

provides physical and personal resources so that an individual can accomplish his or her duties.

A

Supportive leader

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11
Q

presents rules, orders, or other defined instructions to the individual

A

Directive leader

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12
Q

provides low support and direction

A

Delegating leader

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13
Q

provides high support and direction

A

Coaching Leader

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14
Q

First-line Manager

A

supervisor
team leader
chief technologies

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15
Q

middle manager

A

operation managers
division head

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16
Q

top manager

A

lab directors
CEO
CFO
CIO

17
Q

administrator

A

leader

18
Q

thinks short term

A

manager

19
Q

accept status quo

A

manager

20
Q

organizer and developer

A

leader

21
Q

implementer

A

manager

22
Q

does the right thing

A

leader

23
Q

asks WHAT and WHY

A

leader

24
Q

risk taker

A

leader

25
Q

inspiration

A

leader

26
Q

maintain control

A

manager

27
Q

ask HOW and WHEN

A

manager

28
Q

Watches bottom line

A

manager

29
Q

Is a good soldier

A

manager

30
Q

Does thing right

A

manager