Leadership Flashcards

1
Q

What is the definition of leadership?

A

Leadership is inspiring others to follow you by creating a compelling vision of the future

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2
Q

What is the definition of management?

A

The efficient, effective and economic use of resources to achieve results with and through the efforts of other people.

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3
Q

What are the 10 personal qualities which make a good leader?

A
  • Clear goal and sense of purpose
  • Self confidence and resilience
  • Credibility
  • Trustworthy
  • Role model
  • Communication Capacity
  • Emotional Intelligence
  • Inspirational
  • Open Minded
  • Flexible Thinking
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4
Q

Where does credibility come from?

A

Your reputation
Your expertise
Your ability to deliver

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5
Q

What attributes make someone trustworthy?

A
  • Being clear about your values
  • Being consistent with these values
  • Being open and honest
  • Investing time and energy in building relationships
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6
Q

Where does credibility come from?

A

Your reputation
Your expertise
Your ability to deliver

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7
Q

What attributes make someone trustworthy?

A
  • Being clear about your values
  • Being consistent with these values
  • Being open and honest
  • Investing time and energy in building relationships
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8
Q

What are the features of being a strong communicator?

A
  • Is articulate
  • Asks questions
  • Actively listens
  • Are in harmony
  • Is open minded
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9
Q

What are the two most favoured leadership styles?

A
  • Autocratic: Leadership depends on power and authority that comes with their position
  • Democratic: Leader depends on personal power, participative decision making and problem solving
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10
Q

What is an autocratic leadership style?

A

The autocratic style is used when leaders tell their employees what they want done and how they want it accomplished, without getting the advice of their followers.

Although this may seem to be a very non-inclusive style of leadership, if people do not have the required skills or experience, they will need clear and direct instructions to allow them to successfully complete a task.

Conversely, using this style of leadership with people who have experience and skills will not work and may serve to alienate them from you as a leader.

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11
Q

What is the democratic leadership style?

A

This style involves the leader including one or more employees in the decision making process (determining what to do and how to do it).

However, the leader maintains the final decision making authority. Using this style is not a sign of weakness; rather it is a sign of strength that your employees will respect.

This is normally used when you have part of the information, and your employees have other parts. Note that a leader is not expected to know everything — this is why you employ knowledgeable and skilful employees. Using this style is of mutual benefit — it allows them to become part of the team and allows you to make better decisions.

However, this style alone, does not allow for employees who do not yet have the necessary skill or experience to accomplish a task.

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12
Q

What is a situational leader?

A

Situational leaders are able to adapt their leadership style to fit their followers and the situations in which they are working. This says, for example, that the same manager may use very different actions in leading each member of their team.

Managers using situational leadership will make conscious choices between their use of directive behaviour (autocratic) and supportive behaviour (democratic).

In directive behaviour, they are relying on providing structure, control and close supervision for the people with whom they are working. In supportive behaviour, they are relying on praise, two-way communication, and facilitating the work of their employees and co-workers.

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13
Q

As a leader what are the three areas which need to be considered?

A
  • Task
  • Team
  • Individuals
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14
Q

What can neglecting the team lead to?

A

A failure across the team to establish standards of performance and behaviour

A lack of discipline across the team

Poor focus

Team conflicts

Low cooperation, morale and team spirit.

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15
Q

Neglecting individuals can lead to..?

A

Feeling their effort is not appreciated or rewarded

Unwilling to take on extra responsibility and having a lack of ambition

Unable to identify the individuals capabilities and strengths

Unaware of own responsibilities and objectives

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16
Q

Neglecting the task can result in

A

…no clear plan in place to achieve the task

…no clear establishment of responsibilities, objectives, accountabilities or measures surrounding the task

…the final product / outcome of the task being below the agreed standards, quality, and reporting parameters

…the task not been completed within the agree time scales or in worst cases not even been completed at all

…no reports on progress established on the aim of the task

17
Q

In situational leadership, what two things should the leadership style be dependant on?

A
  • The competency of staff

- The situation or task in hand

18
Q

What are the four main styles of situational leadership?

A
  • Directing
  • Supporting
  • Coaching
  • Delegation