Leadership Flashcards
Explain leadership
Provide new vision,inspires employees into new directions FUTURE ORIENTED
Difference between administrative and management
Administrative is the decision making group for company goals and objectives; vp president
( Daniel K.)
Management maintains the daily goals and status quo ( department manager )
What is the difference between administration and management?
Administration is the decision-making group for company goals and objectives: executives and upper managers. (president of H&M)
Management maintains the status quo, and the daily operations (department manager)
Explain leadership
provides new vision/directions/ways of doing things, inspire employees to new direction: FUTURE FOCUS
Positional power (legitimate power)
decision-making authority assigned with position
Difference between influence process and the situation
influence process refers to the relationship between leader and followers. The situation refers to the context in which leadership occurs (boycott leader vs. supervisor.
What is the difference between leader emergence and leader effectiveness?
Emergence is the factors influencing people to become leaders. Effectiveness refers to the performance of a leader.
What are the three theoretical approaches to leadership?
Trait Approach (personality traits, a leader possesses) Behavioral Approach (action, what a leader does) Power and influence Approach (power over another)
What is contingency theory and what approach does this fall under?
certain traits are more effective depending on situation. What behaviors are appropriate for individual environments
What are the three basic skills beyond personality?
technical skills
conceptual skills
interpersonal skills
What are the two factors of the behavioral approach?
initiation; correlated with leader effectiveness. How a leader provides structure to get workers to accomplish tasks.
consideration; people oriented, correlated with leader satisfaction.
What are the six types of power?
- Reward
- Coercive
- Legitimate/Authority power
- Expert power
- Referent power
- informational power
What is the difference and similarity between Expert power and Referent power?
Both can be given to a person who does not hold legitimate power.
Expert is given to a person with great knowledge and experience. Referent power is given by a person because they respect, admire, like desire
What are the three outcomes of power?
commitment- internally motivated
compliance- completes task, when watched
resistance- refusal to do task
What are the three influence tactics?
- legitimate
- rational persuasion
- ingratiation
- exchange
- personal appeals ( friends, family)
- inspirational appeals
- pressure
- consultation
- coalition tactics