Leadership Flashcards

1
Q

What is the primary role of clinical informatics leaders?

A

To improve healthcare delivery through the effective use of information technology and data.

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2
Q

Which strategy is essential for successful clinical informatics leadership?

A

Stakeholder engagement.

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3
Q

Multiple Choice: What is a key component of change management in clinical informatics?
A) Resistance to change
B) Clear communication
C) Ignoring feedback
D) Technical training

A

B) Clear communication

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4
Q

What approach should clinical informatics leaders take to ensure successful technology adoption?

A

Involve end-users in the design and implementation process.

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5
Q

Fill in the blank: Effective clinical informatics leadership requires a blend of __________ and __________ skills.

A

technical, interpersonal

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6
Q

What is the significance of continuous education in clinical informatics leadership?

A

To keep up with evolving technologies and best practices in healthcare.

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7
Q

What is a strategic information systems plan?

What is meant by a strategic plan and how long should it span?

A

A strategic information systems plan (SISP, aka SIM strategic information management plan) is a document that outlines how an organization will use information technology to support its business objectives. Often includes identifying a portfolio of computer based applications. Should align with the organization’s overall business strategy.

Strategic plans translate the organization’s vision into broadly defined goals or objectives to meet a desired future state. Can also be considered process redesign and change management on a very large, long-term scale. Typical plan spans 3-5 years. May be revised, especially when otherwise unanticipated events will prevent the organization from reaching the target goal.

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8
Q

Fill in the blank: The strategic information systems plan typically includes an assessment of current __________.

A

technological capabilities

“Present status assessment” (aka situation analysis)

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9
Q

What are the key components of a strategic information systems plan?

A

Key components include defining the scope (goals and objectives), environmental scanning (business and competitive assessment; current state assessment), identifying technology opportunities and strategies, and strategy formulation and evaluation (action plan, contingency plan, post-plan monitoring).

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10
Q

What is the purpose of conducting a SWOT analysis in the context of a strategic information systems plan?

A

To identify strengths, weaknesses, opportunities, and threats related to information systems.

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11
Q

A strategic information systems plan should include a plan for evaluating its success. This should include all of the following except:

A. Recording an organizational baseline

B. Establishing the criteria for success upfront

C. Dedicating resources, time, and money to monitoring the progress of the SISP

D. Beginning with current state and working forward to estimate future needs

A

Answer: D is not true of strategic planning.

Strategic planning works backwards from desired future state and looks at the big picture. This does still require knowing the baseline, outlining metrics in advance, and monitoring progress.

Long-term planning is different that strategic planning because it begins with the current state and works forward to estimate future needs.

Tactical planning focuses on achieving defined interim objectives.

Project planning occurs over shorter periods than strategic planning.

Another alternative is to do a series of small, ongoing studies.

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12
Q

One way to collect data about the internal and external influences that could affect the desired future state is called:

A. SNOP
B. SMART
C. VMOSA
D. PESTLE
E. OSI 7 layers

A

Answer: PESTLE

Environmental scans (aka business and competitive assessments) are a critical step for strategic planning.

Environmental scan methods include PESTLE (see below), STEEPLED (adds ethical and demographic factors), SWOT (strengths, weaknesses, opportunities, threats), and benchmarking (surveying other entities similar to yours).

SNOP = predecessor to SNOMED

SMART = specific, measurable, achievable, relevant, time-bound

VMOSA = vision, mission, objectives, strategies, and actions plan

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13
Q

Which of the following are examples of strategic planning models?

A. Organizational pull, Technology push, and Component alignment

B. Organizational commitment, Senior management involvement, and Team involvement

C. Organizational factors, Business management factors, and Research factors

A

Answer: A (see pic below)

B lists critical factors for the success of the SISP

C lists some factors to consider during an internal environmental scan

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14
Q

Which leadership theory is characterized by leaders who act as role models and encourage personal development?

A. Great Man Theories

B. Behavioral Theories

C. Transformational Theories

D. Transactional Theories

E. Participative Theories

A

Answer: C. Transformational leadership theory

See other flash card for Great Man Theories and Behavioral Theories

**Participative Theories” state that good leaders encourage input and participation.

Transformational (Relationship) Theories argue that good leaders focus on inspiring and motivating followers to achieve their full potential and exceed their own expectations (transform), typically through interpersonal connections.

Transactional (Management/Exchange) Theories focus on the leader’s role in supervision, organization, and group performance, typically through rewards and punishments (transactions).

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15
Q

What is a key difference between autocratic and democratic leadership styles?

A

Autocratic leadership involves making decisions unilaterally (“do what I say”), while democratic leadership encourages group participation in decision-making (“what do you think?”).

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16
Q

All of the following leadership theories are effectively opposites of each other EXCEPT:

A. Great Man Theories vs. Behavioral Theories

B. Contingency Theories vs. Situational Theories

C. Transactional Theories vs Functional Results-Oriented Healthcare Leadership Model

A

Answer: C

FROHLM is an example of Transactional Leadership Theory and was developed specifically for healthcare. Leaders are responsible for measurable outcomes/results and may use reinforcement when outcomes are achieved or punishment when outcomes are not achieved.

See other flash card for more info on Transactional Theories

Great Man Theories state that great leaders are born, not made.

(Trait Theories state that people are born with traits that will make them naturally good leaders)

Behavioral Theories argue that great leaders are made, not born, via behavioral conditioning.

Contingency Theories state that a leader’s effectiveness is contingent on how well their style matches the situation, and that leaders cannot change their style.

Situational Theories argue that leaders choose a leadership style based on the situation.

17
Q

Put the following leadership styles in order from “Leaders Lead” to “Followers Lead.” For example, Autocratic goes first, and Laissez-Faire goes last.

A. Distributed, Shared, Servant

B. Pace setting, Bureaucratic, Authoritative

C. Transformational, Consultative, Democratic

A

Answer: B C A

18
Q

Which of the following are sources of conflict management? (Choose all that apply)

A. Poor communication

B. Individualistic behavior within the organization

C. Organizational structures

D. Inter-individual agreements

A

Answer: A, B, and C

D does not contribute to conflict

Inter-individual conflicts and inter-group conflicts (not agreements) also contribute to conflict.

Conflict management is the process of handling disputes and disagreements in a constructive manner.

19
Q

Fill in the blank: The five styles of conflict management are competing, accommodating, avoiding, collaborating, and ________.

A

Answer: compromising

This is the Thomas-Kilmann Conflict Model Instrument that people can take to determine their natural way of handling conflict. People can flex into different modes.

20
Q

Which conflict management style is characterized by assertiveness and a focus on one’s own goals?

A

Competing

21
Q

What is the primary goal of the collaborating style in conflict management?

A

To find a win-win solution that satisfies both parties.

22
Q

Which of the following steps is not part of the Facilitative Conflict Management Approach?

A. Ensure all parties understand the problem that is trying to be solved

B. Set a specific time for the discussion

C. Analyze facts and emotions of the situation

D. Generate and rank possible solutions (multi-voting)

A

Answer: C is not a step in the process because only the facts (not the emotions) of the situation should be analyzed.

23
Q

Which of the following is not part of the Expectancy-Value Theory?

A. Autonomy - Competence - Relatedness

B. Expectancy - Instrumentality - Valence

C. Effort - Performance - Reward

A

Answer: A

Self-determination theory states that intrinsic motivation can be attained through autonomy, competence, and relatedness. This is a type of Humanistic Theory of Motivation.

(Self-Efficacy Theory describes how a person’s perception of their ability to perform appropriately to reach a goal. This is a type of Socio-Cognitive Theory.)

Expectancy-Value Theory states that behavior is a function of Expectancy and Value. The behavior is more likely if the likelihood of achieving the expectation is high and the return has a high value. Expectancy (effort) leads to Instrumentality (performance), leads to Valence (reward). This is a type of Cognitive Theory.