Lead the Project Team Flashcards
Guideline for inclusive leadership
- Tailor your approach
- Lead with empathy
- Understand motivation/working styles vary
- Maintain transparency
- Ensure external resources are included
5 Leadership styles
Direct - Hierarchical; project mgr makes all decisions
Consultative - Leader factors in opinions but makes the decision
Servant - Models desired behaviors
Collaborative - Team operates autonomously
Situational - Style changes to fit context/team experience
Leadership vs Mgmt
Leadership - Guiding the team by using discussion and exchanging ideas
Management - Directing actions
Tuckman Stages of Team Development
“Freddie Sales North Past Alaska”
Forming - meet and begin to trust one another
Storming - Begin to assert themselves/take control of issues
Norming - Work productively
Performing - Optimum productivity; collaborating easily
Adjourning - Complete work, shift to next project
Project Mgmt Information Systems (PMIS)
Gather, integrate & share project data consistently
ex: microsoft project
Artifacts mgmt systems
Store project artifacts (ex: google drive)
Information radiatior
Place where everyone can see how things are going, stats, etc.
Configuration mgmt plan
how version control is mgmt; configuration mgmt system is the system the project mgt uses to track project changes (ex: sharepoint)
To manage version control use a new version number, date/time stamp & name of person who made the change
Maslow
Maslow hierarchy of needs - a motivational theory
Pyramid:
Self actualization
- purpose, creativity, spontaneity
Esteem
- confidence, achievement, respect, etc.
Belonging
- friendship, family, etc.
Safety
- health, employment, etc.
Physiological
- Food, water, etc.
Herzberg
Herzberg’s Motivation-Hygiene Theory
(Two factor theory)
Herzberg theorized that employee satisfaction has two dimensions: “hygiene” and motivation. Hygiene issues, such as salary and supervision, decrease employees’ dissatisfaction with the work environment. Motivators, such as recognition and achievement, make workers more productive, creative and committed.
Hygiene: Salary & work environment
Motivators: Advancement, recognition, engagement
McGregor’s theory x and theory y
Motivational theory with two contrasting style
Theory X
- workers dislike work
- people avoid responsibility
- motivation is primarily monetary
Theory Y
- People want to be active & seek job satisfaction
McClellan
Motivational theory
An individuals needs are shaped by life experiences in 3 areas and one is dominant
Achievement
Affiliation/belonging
Power
Reward vs Recognition
Rewards
- tangible, consumer items
- for specific achievement
- don’t reward w/o recognition
Recognition
- intangible
- acknowledge behavior
- can be given w/o a reward
Decision-making methods
Voting - consensus driven
Multi-criteria decision analysis (data driven)
Autocratic decision making (leadership driven, based on data)
Agile voting methods
Fist of five (voting 1-5 love to hate with fingers)
Planning poker (cards)
Dot voting (put dot on things you like)
Roman voting (thumbs up/down, or fist for don’t care)
Polling
Personality measurement tools (3)
Big Five Personality Model (ocean)
Myers Brigg Type Indicator
DiSC
Emotional intelligence - 5 components
Emotional self awareness
Self regulation
Motivation
Empathy
Social skills
EI is the ability to intentionally manage your emotions so that they work for you both professionally and personally.
Empathy
Key component for emotional intelligence
Inwards (helps individuals)
- understand others
- service orientation
Outwards (Helps teams)
- Develop others
- have political awareness
Trainings vs Coaching vs Mentoring
Training - Learn skills for use in the present
Coaching - Learn how to apply new skills or improve exiting ones (puts learning into practice)
Mentoring - Developmental growth through long term relationships; between a novice & more experienced person
*Plan for training, coaching & mentoring - schedule close to time of solution implementation
Managing conflict predictive vs hybrid vs. agile
Predictive - project mgrs influence direction and handling of conflict through interpersonal skills & servant leadership
- provide guidance & resources to the team; review team charter
Hybrid - all are responsible for managing conflict
Agile - Team is empowered to resolve conflicts; team lead can facilitate resolution; conflict mgmt should be in ways of working WoW
Lea’s Level of Conflict
Conflict intensifies from levels 1>5
- A problem to solve
- A disagreement
- Contest
- Fight/flight “a crusade”
- World war
Try to bring people down to ‘a problem to solve’ - write & state the problem
Thomas-Kilmann’s Modes of Conflict Resolution (5 types)
Withdraw/avoid
- postpone the issue, good for low stakes non pressing situations (lose/lose)
Smooth/accommodate - concede to maintain harmony (lose/win)
Compromise (moderate lose/moderate lose)
Force/direct/competing (win/lose)
Collaborate/problem solve - (win/win)
