Langage hôtelier 5 Flashcards by Clara Jacquin | Brainscape

Q

king size

A

taille de matelas : 180cm x 200cm

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Q

jours off

A

jours de congés

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Q

late check in/out

A

check in/out très tôt

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Q

night audit

A

veilleur de nuit

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Q

no show

A

quand un client ne vient pas le jour de sa résa

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Q

OTA

A

online travel agencie - agence de voyage en ligne (booking)

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Q

overbooking

A

quand le nb de cb dispo est + élevé qu’en vrai

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Q

PMR

A

personne à mobilité réduite

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Q

RMS

A

revenue managment software

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Q

TPE

A

terminale de paiement électronique

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Q

triple

A

cb triple (3 lits)

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Q

TVA

A

taxe sur la valeur ajoutée

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Q

single

A

cb pour 1 personne

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