LAB MANAGEMENT Flashcards

1
Q

Reduces wastes and non-value adding steps

A

Lean

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2
Q

Reduces variation and error

A

Six-sigma

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3
Q

Reducing variability and use of the following terms: define, measure, analyze, improve and control is seen in what principle?

A

LSS (Lean and Six-sigma)

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4
Q

ABBREVIATIONS:

FOCUS
PDCA
PDSA
CQI
TQM

A

(FOCUS)
- Find Organize Clarify Understand Select
(PDCA)
- Plan Do Check Act
(PDSA)
- Plan Do Study Act
(CQI)
- Continuous Quality Improvement
(TQM)
- Total Quality management

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5
Q

Japanese principle where LSS was derived from.

A

Kaizen

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6
Q

A systematic approach used for costumer satisfaction

A

TQM

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7
Q

Belt color for no formal certification program or extended training

A

White

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8
Q

Belt color for those who train for a day or two with knowledge to be assigned to a project as fully contributing members

A

Yellow

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9
Q

Belt color that lays out a series of steps to understand the problems in a business process.

A

Green

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10
Q

Belt color in which 25-50% of their time is devoted to six sigma projects.

A

Green

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11
Q

Belt color for those who gain hands-on experience by conducting a project for their employer or a non-profit organization

A

Black

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12
Q

Belt color for experts that takes a broad view of strategy throughout a business, coordinating teams across

A

Master Black

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13
Q

Belt color for those upper-level manager who leads LSS strategy and deployment

A

Champion(Blue)

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14
Q

Belt color for those who learn to apply problem-solving frameworks such as DMAIC

A

Green

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15
Q

Belt color for those who participate in projects and problem-solving tasks related to quality management and waste reduction.

A

White

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16
Q

Belt color to a person who passed the Black Belt exam after earning a Green Belt, but has not fulfilled the requirement to complete a second six-sigma project.

17
Q

Belt color to developing and communicating the overall focus of a six-sigma program with an organization.

A

Champion (Blue)

18
Q

A credentialing process that is considered to be mandatory according to CAP and awarded by the state/government

19
Q

Recognition granted by NGOs to individuals who meet education require and entry-level competency by passing exams: Certification-ASCPi, ISO

20
Q

Recognition granted by NGOs to institutions that meet standards - ISO, NAACLS

A

Accreditation