L3b_Nishii, Lepak&Schneider (2008): Employee attributions of the “why” of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction Flashcards
1
Q
what is the main premise of the paper?
A
employees make attributions about HR practices (WHY they’re implemented)
-> affects attitudes, behaviors, and performance
2
Q
5 attribution dimensions
A
positive (commitment):
- wellbeing
- performance
negative (control):
- cost-saving
- exploitation
external
- compliance (with unions, etc.)
3
Q
findings of the study
A
positive attributions were positively related to employees’ attitudes,
negative attributions were negatively related to employees’ attitudes,
external attribution had no significant effect