L3b_Nishii, Lepak&Schneider (2008): Employee attributions of the “why” of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction Flashcards

1
Q

what is the main premise of the paper?

A

employees make attributions about HR practices (WHY they’re implemented)
-> affects attitudes, behaviors, and performance

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2
Q

5 attribution dimensions

A

positive (commitment):

  • wellbeing
  • performance

negative (control):

  • cost-saving
  • exploitation

external
- compliance (with unions, etc.)

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3
Q

findings of the study

A

positive attributions were positively related to employees’ attitudes,
negative attributions were negatively related to employees’ attitudes,
external attribution had no significant effect

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