L2. Stakeholder Analysis Flashcards
Framework (Stakeholder Analysis)
- Stakeholder Analysis and Mapping
- Communication and Strategy Planning
- Engagement Strategies and Techniques
Stakeholder Analysis and Mapping
- Identify key stakeholders
- Define stakeholders concerns & issues
- Assess their level of commitment and resistance
Communication and Strategy Planning
- Review methods to inform different groups including time / frequency
- Use the communication plan to create continuous dialog with all stakeholders
- Obtain feedback involvement
Engagement Strategies and Techniques
- Techniques to involve stakeholders in the design and implementation
Stakeholder Definition
Stakeholders in a process are actors with a vested interest in the policy, plan and project being promoted. It could be any person, group or organization who can be positively or negatively impacted by, or have an impact on the actions or activities proposed.
Stakeholder Analysis – Process steps
- Planning (Identification through brainstorming)
- Select & Define (Prioritization)
- Identify Key Stakeholders (+ Understand key stakeholders)
- Select & Implement Tools
- Collect & Record Information
- Stakeholder Matrix / Table
- Analyse Stakeholder Matrix / Table
- Monitor and Improve Expectations
Stakeholder Analysis – Step by Step
- Identifying people, groups, and institutions that will influence your initiative (either positively or negatively)
- Develop a good understanding (analysing)
->Understanding your clients/beneficiary interests, needs and capabilities
-> Anticipating the kind of influence, positive or negative, these groups will have on your initiative
-> Identifying potential opportunities and threats to project implementation
-> Determining the extent to which certain groups should participate in project planning, implementation and evaluation) - Stakeholder engagement
- Stakeholder management: Developing strategies to get the most effective support possible for your initiative and reduce any obstacles to successful implementation of your program
Stakeholder Involvement
- Allow stakeholders to assist
- Enable dialogue
- Involve stakeholders in defining the terms of engagement
- Create feeling of belonging through shared vision / objectives
Clarifying the Purposes
- Getting approval from stakeholders for a project
- Provide them with information
- Ask for consultation (views, responses, feedback) from stakeholders
- Consensus-building
- Group decision-making
- Joint implementation of project
Level of Stakeholder Importance/Influence
A: “Victims”
- Meet their needs, keep satisfied
Involve, build capacity, and secure interests
B: “Can make a difference”
- Key player, engage closely
Collaborate with
C: “Irresponsible”
- Show consideration, keep informed
Mitigate impacts, defend against
D: “Bystanders”
- Least important, minimal effort
Monitor or ignore
Level of Stakeholder Involvement
- Informed (I = gets informed)
- Consulted (A = gives advise)
- Partners (P = Partnership)
- Controlling (D = takes decision)
- R = Supervision
- SOR (Stakeholder Organization Resources) workshop
Key Analyses
- Attitude (Supportive, Indifferent, Opposed)
- Influence (Decision-maker, Policy-maker, Access “Gate-Keeper”)
- Key Characteristics (Approachability / Accessibility, Flexibility, Blockable?, Open-mindedness, Willingness to use influence to change outcome)
The “Four Rs”
- Rights
- Responsibilities
- Rewards
- Relationships with other groups
Key Questions in the Assessment of Power/potential Influence
- Who is dependent on whom?
- What stakeholders are organized?
- Who has control over resources?
- What problems affect what stakeholders?
Engagement Strategies and Techniques (Techniques to involve the stakeholders in the design and implementation.)
- More transparency
- Better targeting
- Better information
- Improves risk management
- Increases efficiencies and accountabilities
